It was worst experience to stay at Kasauli Courtyard bread and breakfast Hotel because the bedsheets were not cleaned, bathrooms were stinking, AC was not working and TV remote, dental kit and shaving kit were not provided in the rooms, however the same was provided on demand only that too after a very long time and repeated requests. The washroom door was broken.The food was ordered around 8 in the evening and the same was provided around 11 AM. They failed to provide tea in the early morning till 8.00AM. The hotel Manager told that the regular staff have left the job, and he cannot provide the facilities. It was astonishing to see that the same hotel staff was changing the bedsheets, cleaning the toilets and serving the food to us which shows that the hotel authorities were not maintaining the high standard of hygienes. When I asked the manager to provide me the mobile number of the owner, he refused to share the same. When I faced the misbehaviour from the Manager, I decided to leave the hotel one day before i.e. 16.6.2024 because the hotel staff may harm the life and property to my family.