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Review Of The Royal Ark, Kasauli0123401234

Teeyuri, Kasauli

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • business
    3.9
    Very Good

    361 Ratings, 255 Reviews

    excellent
    41%
    very good
    31%
    average
    14%
    poor
    6%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 1
    • 5
    • 3
    • 3
    • 5
    • 4
    • 5

    Rating Categories

    • Hospitality4.1
    • Facilities4.1
    • Food3.8
    • Room4.4
    • Cleanliness4.2
    • Value For Money4.0
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    Reviews Summary

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    This property offers a fantastic getaway with spacious rooms and mesmerizing valley views, perfect for a relaxing trip far from city chaos. The staff is noted for their warm hospitality and prompt service. Guests rave about the delicious food and well-maintained amenities, including recreational options like a gaming zone. While the approach road and food variety could use a bit of improvement, it's an ideal choice for families or friends looking to unwind in nature's lap.

    Sort by:

    Positive first
    5.0

    great

    tarun s.group

    the stay was great i loved it nice food beautify rooms

    Travel Month: Jun 2025

    Room: Deluxe Room With Balcony

    The Royal Ark, Kasauli has replied on Fri Aug 01 14:12:32 IST 2025

    Dear Tarun Thank you for taking the time to share your experience. We're glad you loved your stay and that our food and rooms met your expectations.

    5.0

    wow wow

    satwinder j.family with 3 kids

    Highly empresses by the hospitality showed by Mr. Dheeraj.....................

    Travel Month: Jun 2025

    Room: Executive Room

    The Royal Ark, Kasauli has replied on Fri Aug 01 14:17:02 IST 2025

    Dear Satwinder Thank you for your kind words. We're delighted to hear that Mr. Dheeraj's hospitality made a positive impression on your stay. We’ll be sure to share your appreciation with him. We look forward to welcoming you again soon.

    1.0

    pathetic experience and pls dont opt this hotel

    jivtesh s.family with 1 kid

    breakfast quality is very bad and options are not there is in breakfast. loud music early morning@6.00 am . all the rooms are interconnected and disburbance always.

    Travel Month: May 2025

    Room: Deluxe Room With Balcony

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    The Royal Ark, Kasauli has replied on Fri Aug 01 14:18:44 IST 2025

    Dear Jivtesh Singh Thank you for sharing your valuable feedback. We sincerely apologize that the breakfast quality and variety did not meet your expectations, and for the disturbance caused by the early morning music and interconnected rooms. Your concerns are important to us, and we will review these issues with our team to improve the overall guest experience. We appreciate your honesty and hope to have the opportunity to provide a better stay in the future. Thanks Royal Ark

    5.0

    amazing

    rahul y.family with 1 kid

    excellent stay, good staff, nice food and clean hotel. would like to recommend for off-beat location in kasauli.

    Travel Month: May 2025

    Room: Deluxe Room With Balcony

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    The Royal Ark, Kasauli has replied on Sun May 11 09:55:30 IST 2025

    Dear Rahul Yadav Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay, found our staff helpful, and appreciated the food and cleanliness. It's great to know you’d recommend us as an off-beat getaway in Kasauli. We truly value your support and hope to welcome you back soon for another relaxing visit! Thanks Royal Ark Team

    4.0

    Good Stay

    palvinder s.family with 2 kids

    Room is osm but my experience is bad because all night light is gone and they said our grantor is fail

    Travel Month: Apr 2025

    Room: Deluxe Room

    The Royal Ark, Kasauli has replied on Sun May 11 09:51:39 IST 2025

    Dear Palvinder Singh Thank you for your feedback. We’re glad you liked the room, but we sincerely apologize for the inconvenience caused by the power issue during your stay. Unfortunately, there was an unexpected generator failure that night, and we understand how frustrating that must have been. We’re actively working to ensure such issues do not happen again. Your experience matters to us, and we hope to have the opportunity to serve you better in the future. Thanks Royal Ark Team

    1.0

    Terrible Stay

    shruti a.family with 1 kid

    I was charged for food which I never ordered and for others I was forced to pay,pethitic services,ac was not working,I booked executive room but when I reached they cud not offer me a room with ac.horrible food and experience.

    Travel Month: Apr 2025

    Room: Executive Room

    4.0

    Good Stay

    karan b.family with 2 kids

    Food and amenities were good , but felt shortage of staff and they were very adamant about check out time and to our surprise they requested us to check out our room early

    Travel Month: Apr 2025

    Room: Executive Room|Deluxe Room

    4.0

    Amazing hotel

    ankit r.family with 1 kid

    A well maintained hotel in a secluded place away from hustle and bustle of the city. Amazing view, enjoy the stay. Got good price from MMT.

    Travel Month: Apr 2025

    Room: Deluxe Room

    2.0

    unclean rooms and broken floor

    gurpinder v.family with 3 kids

    Rooms of Hotel were unclean and floor was having nails coming out , bath tubs were broken and were very shabby

    Travel Month: Mar 2025

    Room: Executive Room

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    The Royal Ark, Kasauli has replied on Sat Apr 05 10:13:59 IST 2025

    Dear Gurpinder Virk, Thank you for sharing your feedback. We sincerely apologize for the condition of your room during your stay. Cleanliness and guest comfort are our top priorities, and we regret that we fell short in providing you with the high standards you deserve. We have taken your comments seriously and will address the issues you raised with our housekeeping and maintenance teams immediately. We hope you will give us another opportunity to provide you with a much better experience in the future. Kind regards, Royal Ark Team

    4.0

    Good Stay

    nupur r.couple

    Location was good,and whole the hotel has valley view.food was average.aesthetics were so good,hotel is huge according to expectations. Staff was humble and welcoming Check-in was too smooth like completely hassle free,they also provided early check-in But They could not solve the television issue in the room,which was not connecting to youtube We ourselve later sorted it out when they weren't able to buy it took whole day Will recommend others too.

    Travel Month: Feb 2025

    Room: Deluxe Room

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    The Royal Ark, Kasauli has replied on Mon Mar 24 16:33:24 IST 2025

    Thank you for your feedback! We're glad you enjoyed the location, valley view, and smooth check-in experience. We apologize for the TV issue and appreciate your understanding. We hope to welcome you .

    5.0

    memorable, comfortable and pleasant stay

    veerender k.group

    This hotel is huge property and very well maintained, fully luxurious and staff is too prompt in service, overall pleasant and comfortable stay

    Travel Month: Feb 2025

    Room: Executive Room

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    The Royal Ark, Kasauli has replied on Mon Mar 24 16:29:38 IST 2025

    Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and found the property well-maintained and luxurious. It's fantastic to know that our staff was prompt in

    5.0

    Excellent Stay

    gunal k.

    I think there should be some more food options available in the buffet like pan cakes and waffles with maple syrup and chocolate sauce. Although we like the ambience and rooms.

    Travel Month: Feb 2025

    Room: Deluxe Room

    The Royal Ark, Kasauli has replied on Sat Apr 05 10:16:13 IST 2025

    Dear Gunal Khosla, Thank you for taking the time to share your feedback! We're so glad to hear that you enjoyed the ambiance and the rooms during your stay. We also appreciate your suggestion regarding additional food options at our buffet. Pancakes and waffles with maple syrup and chocolate sauce sound like a fantastic addition, and we will certainly consider this for future menu updates. Your input is valuable to us, and we strive to make every guest experience memorable. Kind regards, Royal Ark Team We hope to welcome you back soon for an even better stay!

    5.0

    Excellent Stay

    sugandha s.family

    hotel is awesome. Staff is awesome. Room was big . Food quality was also superb. if you are visiting kasauli this is the hotel one should book super awesome stay

    Travel Month: Nov 2024

    Room: Deluxe Room

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    The Royal Ark, Kasauli has replied on Sat Apr 05 10:18:10 IST 2025

    Dear Sugandha Singh, Thank you for your wonderful review! We're so happy to hear you had an awesome stay and enjoyed the room, food, and our staff. Your kind words mean a lot to us, and we truly appreciate your recommendation. We hope to welcome you back soon! Thanks&Regards Royal Ark Team

    4.0

    Good Stay

    gautam p.family

    The stay was straightforward and comfortable. I previously visited this property several years ago when it was known as Baba Resort. It is important to inform members of any name changes to the property. Pictures and location alone may not always reveal that it is the same establishment under a new name. The food was tasty, however, the morning breakfast did not include a buffet as stated during the booking; only à la carte options were available.

    Travel Month: Dec 2024

    Room: Deluxe Room

    The Royal Ark, Kasauli has replied on Wed Jan 29 12:34:50 IST 2025

    Thank you for sharing your feedback! We're glad to hear that your stay was comfortable overall. We appreciate you pointing out the name change and will certainly take this into account to help clarify things for future guests. We also apologize for the breakfast not meeting your expectations—thank you for bringing this up, and we'll make sure to clarify the breakfast offering to avoid any confusion. We hope to welcome you back again soon!

    3.0

    Decent property at an offbeat loc

    korak r.loyalty-iconfamily with 1 kid

    Quite a large property but the location is a bit awkward. The approach road of about 4km is not in a good condition and often has huge traffic jams with large trucks plying on a narrow road. The breakfast at the property doesn't have enough options. However the staffs are very nice and polite. Prompt at their service.

    Travel Month: Nov 2024

    Room: Deluxe Room

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    The Royal Ark, Kasauli has replied on Sat Apr 05 10:24:27 IST 2025

    Dear Korak Roy, Thank you for your review! We’re glad to hear you liked our large property and found the staff to be polite and prompt. We’re sorry to hear about the road conditions and traffic jams leading to the hotel, and we’ll keep working on improving that. We also appreciate your feedback on the breakfast options, and we’ll look into adding more variety. Thank you again for sharing your thoughts, and we hope to welcome you back soon! Thanks&Regards Royal Ark Team

    1.0

    Worst hotel i have been to in my whole life

    desh a.loyalty-iconfamily

    Foul smell, dirty. Bed sheets were dirty. Checked in and and checked out after 10 minutes. I was not able to tolerate the smell.

    Travel Month: Sep 2024

    Room: Deluxe Room

    The Royal Ark, Kasauli has replied on Wed Jan 29 12:37:04 IST 2025

    We're truly sorry to hear about your experience, and we sincerely apologize for the unpleasant conditions you encountered. This is certainly not the standard we aim to provide, and we take your feedback very seriously. Please know that we'll address this issue with our housekeeping team to ensure that such situations don't happen again. We completely understand your decision to check out, and we deeply regret that your stay was disrupted. Thank you for bringing this to our attention.

    5.0

    Excellent Stay

    sujeet.loyalty-iconfamily

    The food quality is very nice. Super clean rooms. Very polite and friendly staff. Awesome ambience. Good location. Proper car parking place available. Very beautiful property. It's a very good place for family, friends and also for big parties. Very well maintained property. Extremely recommended.

    Travel Month: Sep 2024

    Room: Deluxe Room

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    The Royal Ark, Kasauli has replied on Wed Jan 29 12:38:15 IST 2025

    Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the food, cleanliness, and the friendly service from our staff. It's great to know that the ambience, location, and facilities made your stay enjoyable. We truly appreciate your recommendation and look forward to welcoming you back for future visits with family, friends, or any special occasion!

    4.0

    Good Stay

    sania s.family

    Clean hotel with awesome staff. 40min drive from kasauli. Better option for couples who want to enjoy quality time.

    Travel Month: Aug 2024

    Room: Deluxe Room

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    The Royal Ark, Kasauli has replied on Tue Aug 27 15:21:05 IST 2024

    we sincerely appreciate your valuable feedback . Your satisfaction is what drives us . Thank you so much for your positive rating .We are glad to welcome you back soon. Thanks again .

    5.0

    Excellent Stay

    sukaran b.

    The hotel was very well maintained and the staff was very professional. I loved their food i highly recommend everyone to take a stay at their place

    Travel Month: Aug 2024

    Room: Deluxe Room

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    The Royal Ark, Kasauli has replied on Tue Aug 27 15:12:18 IST 2024

    we are so happy to hear that you enjoyed your stay with us . We really work hard to give our guest the finest experience possible , so comments like yours are truly rewarding to hear. we'd love to welcome you back soon . Thanks again.

    5.0

    Awesome property with super beautiful views and enjoyable breathtaking views

    dr n.loyalty-iconcouple

    Super awesome property. With overwhelming views and rooms are super awsome. Staff is super fine food is fabulous

    Travel Month: Aug 2024

    Room: Executive Room

    The Royal Ark, Kasauli has replied on Thu Aug 08 14:37:51 IST 2024

    Thank you for posting your review . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

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