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You are booking hotel for more than 30 days

Review Of KALPANA INN0123401234

Gopalpur, Durgapur

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.7
    Very Good

    132 Ratings, 66 Reviews

    excellent
    30%
    very good
    37%
    average
    15%
    poor
    7%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 4
    • 4
    • 5
    • 5
    • 3
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness3.7
    • Room3.9
    • Food3.4
    • Hospitality4.4
    • Value For Money3.4
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a great location, making it easy to access nearby transport options. Guests appreciate the good food quality and well-maintained dining areas. While some reviews praise the cooperative staff, cleanliness issues have been highlighted, particularly with rooms and bathrooms. Service speed has also drawn criticism, along with concerns over the overall hygiene standards. However, some users have mentioned comfortable stays and decent room conditions, making it a mixed experience for many.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    davjeet.business

    Big room with zero cleanliness. Red water coming from taps and shower. Very very late service. And dirty washroom

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Suite

    4.0

    Honest review

    amlan.business

    Suite room ok other room is very congestedand you can get smell aswell even some time you can see the bugs, staff behavior is very bad.

    Travel Month: Jul 2024

    Room: Suite

    1.0

    Terrible Stay

    simarjeet p.

    Hotel room and washroom was not clean, room service service was also not good. On the time of check out, they said if i had booked hotel directly instead of make my trip, they would offer me better room and asked me to book directly if i visit next time. I am completely unsatisfied with the hotel service. 4. Good

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Super Deluxe AC

    1.0

    Terrible Stay

    sanjay p.business

    I am a regular traveler and always book the hotel and flight tickets to make my trip app i booked hotel kalpana in durgapur i forgot my purse at the hotel but the hotel staff denied me when i asked for cc tv footage they told me our network is not working properly. This was a very bad experience in my life about hotel kalpana in i know this is not a mistake by the hotel owner but hotel management be careful

    Travel Month: Feb 2024

    Room: Deluxe Room

    1.0

    Very bad experience

    pritha c.family

    The bed was as hard as rock and the bedsheets and as a whole the room was not clean. It was a very bad experience, also the food was not up to the mark.

    Travel Month: Feb 2024

    Room: Standard Room Non AC

    5.0

    Excellent Stay

    rahul r.loyalty-iconbusiness

    Satisfied

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Standard Room Non AC

    4.0

    Customer review ( hotel kalpana inn )

    rahul r.loyalty-iconbusiness

    Hotel clean and good receptionist behavior is good non ac room little bit smelly food quality is good.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Standard Room Non AC

    4.0

    Best

    niladri k.family

    Good accommodation,

    Travel Month: May 2023

    Room: Standard Room Non AC

    3.0

    Average Stay

    soumen.loyalty-icon

    hotel location is good. staff are available. but staff behavior is not good. like careless, casually, room is good but require more clean. toilet is very very poor. not clean. overall this hotel rating is 2 out of 5. thanks

    Travel Month: Mar 2023

    Room: Standard Room Non AC

    1.0

    Staffs are money minded and rude

    sashi r.couple

    Not good at all, they are asking to reject booking and asking for to do booking offline

    Travel Month: Sep 2022

    Room: Standard Room Non AC

    4.0

    very good location

    sukanya b.family

    food is so delicious 🤤 but little bit high price. hygiene is also good

    Travel Month: Aug 2022

    Room: Standard Room Non AC

    • user photos
    • user photos
    2.0

    Poor

    masud k.business

    No cooperat& not comfortable facilities, i m not happy this hotels.

    Travel Month: Jul 2022

    Room: Deluxe Room

    5.0

    E

    sk.family

    Food. Room. All service excellent

    Travel Month: Jul 2022

    Room: Super Deluxe AC

    5.0

    Excellent hospitality, delicious food, hygiene is ok. Safety standards ok.

    prabir k.solo

    I stayed for two days. Comfortable stay. Staff very cooperative.

    Travel Month: Jun 2022

    Room: Standard ROOM AC

    4.0

    Good but can be better

    kartik.loyalty-iconcouple

    Breakfast menu can improve. Very less variety.

    Travel Month: Mar 2022

    Room: Standard ROOM AC

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Good

    saroj k.couple

    Good quality of food but rooms should be more clean

    Travel Month: Feb 2022 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    4.0

    Located on the highway

    sudeb.business

    Good food, clean dining facilities, nice staff.

    Travel Month: Nov 2021

    Room: Standard Room Non AC

    4.0

    Hotel rooms

    vishal g.solo

    Nice and clean rooms, just one requirement is to be done which is bathroom light

    Travel Month: Feb 2021

    Room: Standard ROOM AC

    2.0

    No at all good experience over here. Resturant was good this only one thing i can only one balanket was provided for two people. Bathroom floor was flooded with water after bathing not hot water available 24/7.

    aniruddha h.couple

    As safety concern it was also not so good, staffs are not using mask all time.
    As safety concern it was also not so good staffs are not using mask all time.

    Travel Month: Jan 2021

    Room: Standard Room Non AC

    2.0

    Safety measure and other services

    gurmit s.solo

    Staffs not wearing masks, blankets not clean, holy dot of previous client attached on mirror and no hot water. Food was overpriced.

    Travel Month: Jan 2021

    Room: Deluxe Room

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