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Central Mahabaleshwar, Mahabaleshwar | 7 minutes walk to Mahabaleshwar ST Station
71 Ratings, 34 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property boasts a prime location just a stone's throw from the bustling market, making it easy to explore. Guests appreciate the clean and spacious rooms, along with friendly and helpful staff, particularly a dedicated caretaker. However, some common issues include a lack of 24x7 hot water and limited parking options. Overall, it provides reasonable value for money.
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Good Stay
Property was at a good location near the market. The facilities included wifi, tv, hot water etc which were made for a comfortable stay. The owner was very friendly and was generous to bring the food for us to our room even with heavy rain outside. Overall, a positive stay.
Room: Standard Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Tue Aug 05 12:27:58 IST 2025
Dear Naman Sharma, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff. We're glad that you found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Nice Hotel, good
Stay is comfortable, location is near to main market. Staff is very polite and helpful. It is good to go
Room: Superior Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Thu Jun 19 19:25:23 IST 2025
Dear Guest, Thank you for choosing to stay with us and for sharing your valuable feedback. Thank you for appreciating our location and staff. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Average Stay
clean and spacious rooms. But no 24x7 hot water supply and no car park facility at the hotel. Need to park 500-700 mts away from property n walk to hotel.
Room: Deluxe Room|Standard Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Sun May 18 13:22:10 IST 2025
Dear Darren, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Excellent Stay
The hotel is just behind the main mahabaleshwar market. The staff is good. Best service provided. Value for monday. Cleaning and hygienic good. Overall I got a good experience at this price. Will go next time in the same hotel.
Room: Deluxe Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Thu Apr 17 17:33:35 IST 2025
Dear Juber, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Terrible Stay
There was disturbing noise n loud music just beside the room and we couldn't sleep till 2am. We complained about it but hotel management was not able to do anything.
Room: Superior Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Fri Mar 28 16:32:07 IST 2025
Dear Pankaj, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
My stay experience at treebo its y- the hill retrea
familyI had a stay at treebo its y hill retreat for 2 days only. During the stay i found that first of all the location of the hotel was not good since it was in the middle of the narrow congested street, which resulted in parking of own vehicle. But i am thankful to the caretaker of the hotel who has made my vehicle parked at the entrance only but putting extra efforts from his end. Further, i was allotted the room on 3rd floor without having any lift facility, the rooms were too small to adjust yourself and your luggage. On the other hand, complimentary breakfast was satisfactory and as per choice of the traveller. The rooms were neat and clean. Only caretaker was managing cleanliness and other service for all the rooms which i feel is injustice for the role. More staff should be deployed. Around 200m from the hotel you can find the mahabaleshwar market which is very good. Special thanks to the courteous and helpful behaviour of caretaker.
Room: Deluxe Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Fri Mar 28 16:32:27 IST 2025
Dear Guest, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. We hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels
nic
family with 1 kidbahut achha hotel h, staff b bahut achha h, room clean aur superb,food amazing, service excellent, property market se walk in distance pr h.
Room: Deluxe Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Fri Mar 28 16:32:46 IST 2025
Dear Shreya, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels
Average Stay
Parking not available
Room: Superior Room
Budget-friendly stay with great hospitality near the market
coupleThe room and bathroom were clean. The location is close to the market, although it's situated in a narrow lane, which is still manageable. Overall, it's a budget-friendly stay that offers good value. Mr. Yusuf was very welcoming and attentive to our needs. While the hotel doesn’t have its own kitchen, they can arrange in-room dining if needed.
Room: Deluxe Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Fri Nov 22 21:07:13 IST 2024
Dear Salman Khan, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We are glad that you found the location convenient. We look forward to welcoming you again. Best Wishes, Treebo Hotels
Excellent Stay
I recently stayed at your hotel and was thoroughly impressed with the exceptional service provided by the staff. Everyone was incredibly friendly, attentive, and went above and beyond to ensure a comfortable and pleasant stay. From the seamless check-in process to the helpful concierge and housekeeping staff, every interaction was positive. The team's professionalism and warm hospitality truly made my visit memorable. I highly recommend this hotel to anyone seeking outstanding service and a welcoming atmosphere. Thank you for making my stay so enjoyable!
Room: Standard Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Sun Aug 04 10:01:47 IST 2024
Dear Pranay Pisal, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hotels
Quite stay in mahabaleshwar
familyHad a nice stay. Location very close to the market, just walking distance. Yusuf helped us throughout our stay with whatever help we needed.
Room: Deluxe Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Sat Jun 29 15:46:45 IST 2024
Dear Poonam Dhalwade, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating our staff. We look forward to having you back soon. Best Wishes, Treebo Hotels
Terrible stay!
familyThis was my one of the worst staying experience till date. There are many unpleasant aspects about this stay. 1. The locality of hotel is the middle of city but the surrounding area is unpleasant. 2. The bathrooms were in poor condition- leaking, no space, not hygenic. 3. They do not have a restaurant, which means they say that breakfast is included but the only option they provide is a poha and tea. Which means 500 rs additional given for poha only. 4. They dont give complimentary bottled water (at least at the time of checking. It is chargeable every time. 5. Not a value for money stay the only good thing was the caretaker who tried his best to maintain the property despite these shortcomings.
Room: Superior Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Sat Jun 29 15:47:40 IST 2024
Dear Rejin Nair, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels
Good Stay
Hotel is at the starting of central market, near taxi stand, reception guy help us a lot to reach hotel, he was very helpful during the stay, hotel rooms were clean, stay experience was nice.
Room: Standard Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Sat Jun 29 15:48:38 IST 2024
Dear Ravi Bhavsar, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating our staff and the rooms. We look forward to having you back soon. Best Wishes, Treebo Hotels
Terrible Stay
Pathetic location. Already raised a complaint. My issue has not been resolved
Room: Standard Room
Good Stay
The room was clean. Good service. Overall a good experience. Parking can be an issue in rush hour.
Room: Superior Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Fri Apr 12 12:34:36 IST 2024
Dear Sandeep, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels
Good Stay
Rooms are very comfortable n clean maintenance. Overall experience is good 😊 met my expectations but complementary breakfast is not satisfactory
Room: Superior Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Wed Jan 24 22:49:23 IST 2024
Dear Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issues highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Stay was poor and wont recommend anyone dor stay
I wont recommend anyone this hotel for a stay because 1. Stay was poor. 2. No parking space for vehicle at all. 3. You have to struggle a lot to park your vehicle. 4. Hotel is situated in clumpsy area where you don't want to be around. 5. Rooms are not as shown in pictures. 7. No hot water at all 8. Only good thing i found about hotel is care-take yousuf is supportive and helpful.
Room: Standard Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Wed Jan 24 22:49:07 IST 2024
Dear Guest, we're sorry to hear about your less-than-ideal experience with us. We apologize for any inconvenience or dissatisfaction caused. Your feedback is valuable, and we will use it to make necessary improvements and ensure a better experience for our guests. Thank you for bringing this to our attention. Treebo Hotels
Average Stay
The way is matter here. And seem quite far from the main road. I did not dare to enter the hotel and i moved back from there with my family. It is not suitable for the family at all.
Room: Standard Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Thu Dec 14 12:34:38 IST 2023
Dear Sameer, we are disappointed that you did not have a good experience with us. We would request you to write to us or call us at the contact details given on our website. Our team would certainly like to know where we went wrong. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels.
N
soloLove the charm of this hotel. Does not give you the routine chain hotel vibe at all. While i did not get there in time to eat at restaurant, have heard amazing reviews on the restaurant
Room: Standard Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Sun Nov 05 21:46:28 IST 2023
Dear Chatura, thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service and create memorable moments for our guests. We appreciate your support and look forward to welcoming you back soon! Regards, Treebo Hotels
N
soloThe bed was extremely comfortable. The room was spacious and clean. The vintage aesthetics were awesome. Wish we weren’t just passing through!
Room: Standard Room
Itsy Hotels The New Hill Retreat, Near Mahabaleshwar State Transport Bus Station has replied on Sun Nov 05 21:47:25 IST 2023
Dear Hake, we're thrilled to have made your experience a memorable one! Providing exceptional service and creating a welcoming atmosphere is our top priority. Your positive feedback is greatly appreciated and encourages us to continue delivering outstanding experiences. Thank you for choosing us! Regards, Treebo Hotels
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