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Chikmagalur, Chikmagalur | 3 minutes walk to KSRTC Bus Stand
141 Ratings, 67 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is conveniently located in the city center, making it easy to access major attractions and local restaurants. Guests appreciated the clean and well-maintained rooms, as well as the supportive and friendly staff. However, common complaints include unsatisfactory breakfast options and issues with room cleanliness, such as unwashed linens and inadequate room service. Parking can be tricky, with limited space available nearby. Overall, while the facilities have potential, attention to detail in service and maintenance is needed.
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parking was not there. room key was not provided
Parking was not there. Room key was not provided............. and every time the door was opened on the master kaey
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Fri Sep 12 11:36:47 IST 2025
Dear Hemanth Gowda, Thank you for choosing to stay with us and for sharing your valuable feedback. We will definitely work towards addressing the issues highlighted by you and will also look at the feasibility of providing a parking facility at the property. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Average Stay
4
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road
Dear Mohammed Mufeez, Thank you for choosing to stay with us. We hope that you have enjoyed your stay. Do write to us or call us at the contact details given on Treebo's website if you have faced any issues. We hope to host you again for your future travels. Best Wishes, Treebo Hospitality Ventures
Terrible Stay
first thing is that there was no staff in the building, rooms where not clean and bathroom was also dirty, in the morning there was no hot water and after multiple calls and complaints they arranged a heating rod, which was also not working properly. at last the included breakfast was pathetic.
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Fri May 16 12:20:50 IST 2025
Dear Rishabh, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Disappointing Stay at Itsy Shrey’s Hotel, Chikmagalur
Disappointing Stay at Itsy Shrey’s Hotel, Chikmagalur I had a very disappointing experience at Itsy Shrey’s Hotel in Chikmagalur. The rooms were in poor condition, and the bedsheets were not even cleaned and it was full of hairs spread all over the bed. Despite requesting a change, the staff did not respond at all. The service was extremely unprofessional. Additionally, the breakfast was very disappointing—there was no buffet, and the quality of food was below expectations. Overall, I would not recommend this hotel to anyone looking for a comfortable and hassle-free stay.
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Fri Apr 18 20:33:59 IST 2025
Dear Debanik, We are absolutely disappointed that you had such an unpleasant experience with us. We have forwarded this to the respective departments and appropriate action shall be taken. We are learning every single day and your feedback about our hotel is extremely valuable. We hope that you will reconsider and we will do our best to provide you with a truly delightful experience during your next stay with us. Best Wishes, Treebo Hospitality Ventures
A decent basic stay
Clean, compact and safe room in the heart of the city. Every major attractions are within 1 hr from the place. The owner was also helpful with directions. Room service was also fine. Parking for cars might be little tricky. Bikes are fine. They also provide bike rentals.
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Tue Mar 18 15:32:44 IST 2025
Dear Guest Thank you for sharing your experience. We're glad you found our location convenient and appreciated the cleanliness of our rooms. We're happy to hear our staff was helpful and you enjoyed our room service. We understand your concerns about parking. It sometimes becomes tricky due to rush hours but guarantee the safety of your vehicle. We're thrilled that you tried our bike rental service too. Thanks once again! Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Okay only, bit costly for this average stay
Bathroom is not that clean, room service also not much satisfactory. Stay was okay only, bit costly for this average experience
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Tue Mar 18 15:15:53 IST 2025
Dear Guest We truly appreciate your feedback and apologize for the cleanliness and service issues encountered. Rest assured, immediate actions are initiated to rectify bathroom hygiene and improve room service. We strive to provide quality stay at a reasonable price. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Terrible Stay
Bathroom shower know was broken. Bedsheet and towels were too dirty. Morning breakfast was not good at all with coffee is completely cold.
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Tue Mar 18 16:37:28 IST 2025
Dear Guest I'm truly sorry for the issues you faced. It's disappointing to hear that the bathroom utilities and room cleanliness weren't up to par. Your feedback about the breakfast and coffee is also noted. I assure you these critical points will be addressed immediately to enhance our services. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Budget friendly stay
Budget friendly hotel in the middle of town. The rooms were small but neat and well maintained. Manager and staff were friendly and helpful.
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Tue Mar 18 16:37:32 IST 2025
Dear Guest We're glad to learn that you appreciated our budget-friendly pricing, central location, and well-kept rooms. Your kind words about our friendly staff touches us. Thank you for your feedback! Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Average Stay
coupleRoom was good. But had parking issues. In 201 room plumbing work needs to be done. Also the main door has to be repaired.
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Sat Dec 28 08:56:08 IST 2024
Dear Ranjan Rao, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the room. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Average Stay
Room service needs to be improved and breakfast they are buying and giving, tv recharge not done
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Sat Dec 28 08:56:49 IST 2024
Dear Nagaraj PK, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issues highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Horrible stay
Horrible breakfast. Mosquitoes in room.
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Thu Sep 05 18:15:06 IST 2024
Dear Guest We're truly sorry to hear about your breakfast experience and the inconvenience with mosquitoes in your room. We are taking immediate steps to improve these areas. Our sincere apologies. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Worst lodge and not suitable to stay
The room is not maintained hygenically. Except room boy no one was there. Tv was not functional. Wash room door was giving sound of tak tak for the winds which disturbed my sleep.
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Sat Aug 03 12:15:16 IST 2024
Dear Guest We're truly sorry for the issues you faced. Cleanliness is our priority and we'll work on it. We apologize for the lack of staff and TV functionality. Also, rest assured we'll fix the noisy door. Thank you. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Terrible Stay
Please don’t book your stay here because the hotel don’t cleanness and they cut the power in the daytime, and also and also i have a proof how that man is scolding her and he is telling you cancel your booking and go to hell. I don’t care about your stay at all, but we do not want here to be all those stuff. This is really wrong. Also with proof i have and also he charge and he charged me for early again that is fine, no issues, but the thing is the man is really worst behaviour. Even he don’t know what is hospitality and what is hospitality, no coffee powder, no milk powder, no sugar, nothing is available. No cool, no, dental kit, nothing i request everyone before going booking before doing your booking in this hotel, never ever book this hotel as the one of the worst part
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Mon Jul 29 12:15:17 IST 2024
Dear Guest We're deeply sorry to learn of your negative experience at our hotel. We always aim to maintain cleanliness and ensure uninterrupted power. It seems we failed to meet these standards. We also apologize for the unwelcoming attitude you received from our staff. We will address this issue for immediate rectification. Lack of amenities such as coffee, milk powder, sugar, dental kit is highly uncharacteristic of our services. We're sorry for these shortfalls and invite you to contact us to discuss a potential resolution. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Terrible Stay
It was a pathetic experience staying in this property. They asked 500₹ extra. No body was ever available at reception. Water was not available in the morning. Had to wait almost 2-3 hrs just for water. Didn’t get breakfast despite the payment was done for breakfast. For each and everything I had to call owner of the hotel. And had to wait 1 hr for everything. They just ruined our mood during our vacation. Not recommended. ??
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Fri Jun 28 00:15:22 IST 2024
Dear Guest We're very sorry for the inconvenience you experienced. Receiving feedback helps us improve.\nWe deeply regret the charge and lack of reception attention. Your comment about water supply and breakfast is greatly concerning and we'll address this immediately.\nWe sincerely apologize that we did not meet your expectations this time, but we hope you would give us a chance to rectify this situation in the future. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Bad experience
Posted unreal (other) images, no parking, worst experience the room i stayed in was filthy, with stained carpets and dirty linens. It was evident that the housekeeping staff had not properly cleaned before my arrival.
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Fri Jun 21 21:15:07 IST 2024
Dear Guest We deeply apologize for your unfortunate experience. Our team failed to provide you with proper facilities and cleanliness; this is not our usual standard. We will rectify our errors, focusing on housekeeping and accurate representation of our hotel. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Average Stay
The management was not present for the 2 days. No response from the room service during our first 2 days of the stay. No towels, bad drinking water, no hot water for bathing, bed sheets were not clean, no car parking. Nope
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Mon Jun 17 21:15:08 IST 2024
Dear Guest Apologies for the inconvenience. Presence of management will be ensured. Room service will be made prompt. Towels, drinking water, hot water for bathing issues will be rectified. Bed sheets' cleanliness is a recurrent concern we will address. Car parking methods are to be improved. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Poor Stay
coupleNo service given by the hotel person, snacks in the morning was served but too late @9. 30am while we were going out, even water bottles were not given and on demand it was given after 2 reminder very poor service
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Thu Jun 13 15:15:16 IST 2024
Dear Guest We're sorry to hear about your experience. Our team is usually known for their prompt service and we regret the delay this time. We will ensure water bottles are provided timely and breakfast is served earlier for your convenience. We hope for another chance to serve you better. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Clean rooms and decent stay
soloClean rooms and value for money stay. Nothing special to write about. No hot water and no restaurant. But as i said rooms are clean and tidy.
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Thu Jun 13 21:16:10 IST 2024
Dear Guest Appreciate your feedback on room cleanliness and value. Sincere apologies for the lack of hot water, we'll resolve this promptly. Noted about the restaurant - we're exploring options. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Terrible Stay
Very bad experience. No individual parking available at property. parcel type breakfast available. Reception Co-ordination was very poor (only kannadda language known). Tv available but setup box not work. Lift not work
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Mon Jun 17 21:15:33 IST 2024
Dear Guest Apologies for the inconveniences faced during your stay. Extra effort will be put in to improve our parking facility and breakfast options. Sincere apologies for poor coordination at the reception, efforts will be ensured to teach our staff multiple languages. Necessary steps will be taken to rectify TV and lift issues. Regrets again. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
Good service.
soloNice room and friendly staff can consider for next time. You can visit the place and relax there
Room: Standard room
Itsy Hotels Shrey'S Inn Mallandur Road has replied on Tue May 14 15:18:56 IST 2024
Dear Guest Thank you for appreciating our rooms and staff. We're thrilled you had a relaxing stay! We will look forward to your next visit and endeavor to make it equally enjoyable. Best Regards, Hotel General Manager, Itsy By Treebo - Shrey'S Inn
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