No towels, no kettle and no cups/glasses in the room, had to do up and down from the room multiple time to ask fro these basic things because the telephone was not working. finally got the kettle which was smelling like vomit. then AC stopped working, they checked asked me to change the room, i requested help of the staff to carry some stuff along with me. he only took kettle and towels, rest each and everything i had to carry one by one, even the glasses as there is no glass in the new room as well. i asked the staff, where were u and why u did not help, he replied rudely, "i took the towel and kettle na". I travel alot, and this is the worst stay i ever experienced