Harsha The Fern Shivamogga

Harsha The Fern Shivamogga has replied on Fri Sep 12 23:48:35 IST 2025

Dear Sunit Ramesh Rajhans, We're delighted to hear about your excellent experience at our Hotel Harsha The Fern Shivamogga. Your positive feedback regarding our location, spacious entrance, and parking convenience warms our heart. Furthermore, we are pleased that our staff's professionalism and friendliness matched your expectations and contributed to your positive experience. We have noted your comment about the restaurant order time, it's this kind of feedback that helps us improve. Rest assured, our team will look into this issue in order to provide a more seamless dining experience for our esteemed guests. Happy to know you enjoyed the quality of our food. Looking forward to welcoming you again in the future. Warm regards, Satyendra N Sharma General Manager Harsha The Fern Shivamogga

Harsha The Fern Shivamogga has replied on Fri Sep 12 23:48:45 IST 2025

Dear Rajendra Sankpal, We're pleased to know that you enjoyed your stay at our property. It brings us great satisfaction to know that the quality of our food met your expectations and that you found our location appealing. The cleanliness and up-to-date nature of our property are qualities we take great pride in, so hearing your recognition of them is very affirming. Your positive feedback is a source of motivation for us to continue offering superior service and facilities. We look forward to the opportunity of welcoming you back for another memorable experience. Warm regards, Satyendra N Sharma General Manager Harsha The Fern Shivamogga

Harsha The Fern Shivamogga has replied on Fri Sep 12 23:48:55 IST 2025

Dear MV SREENIVAS, We are really sorry to hear about your experience. Your feedback is vital in helping us improve our services. We are taking your comments regarding the food seriously and our kitchen team is reviewing their processes to understand the causes of the issue. We are committed to providing the highest quality meals and this event is not reflective of our usual standards. Furthermore, we deeply regret the poor service you experienced in the breakfast room. It is important that our staff always demonstrate professionalism and respect to our guests, and in this case, it seems we fell short. Please consider giving us another chance to fulfil your expectations and provide the high standard of hospitality we pride ourselves on. We are working hard to ensure our guests' satisfaction and your feedback is instrumental in this process. Warm regards, Satyendra N Sharma General Manager Harsha The Fern Shivamogga

Harsha The Fern Shivamogga has replied on Mon Sep 15 12:16:24 IST 2025

Dear Ravikumar S, We highly appreciate your positive words about our staff at Hotel Harsha The Fern Shivamogga. It's wonderful to learn that their warm and attentive service had a significant impact on your overall experience. As per our commitment to offer a remarkable stay to our guests, it's delightful to hear such feedback. However, we also value your honesty regarding the comfort of our bed. We regret that your sleep quality was less than perfect due to the bed’s condition. Be assured that this feedback holds great importance for us and we will have measures in place to ensure that the bed quality is improved. We are looking forward to having another opportunity to impress you in future. Warm regards, Satyendra N Sharma Harsha The Fern Shivamogga

Harsha The Fern Shivamogga has replied on Wed Sep 10 18:28:51 IST 2025

Dear Mubarak Munaf, We're truly sorry to hear about the inconveniences you experienced during your stay with us. We understand the importance and convenience of our hotel's location and we admit that being far from city transportation facilities can be a challenge for some guests. Regarding the availability of food after 10pm, it's always available till 11pm and 24 hrs in room service, probably person with whom you interacted was not the right one, apologies for that. as for our staff communication, we want nothing but to make our guests feel welcome and understood. We understand that your stay was not up to your expectations and we are determined to turn this around should you decide to stay with us again in the future. Warm regards, Satyendra N Sharma General Manager Harsha The Fern Shivamogga

Harsha The Fern Shivamogga has replied on Mon Sep 01 13:29:01 IST 2025

Dear Udayakumar Thirthahallishetty, We're extremely glad to know that you have been choosing our hotel for your stay for the past two years. It's delightful to hear that you find our rooms neat and food hygiene. We take great pride in maintaining our standards of cleanliness and hygiene. We're also glad to know that you find our staff cooperative. It is always rewarding to know when our guests feel comfortable and well-taken care of. We are looking forward to having you with us for many more years. Warm regards, Satyendra N Sharma

Harsha The Fern Shivamogga has replied on Mon Sep 01 13:29:43 IST 2025

Dear Ajay Bajaj, We value your insights regarding your stay. We greatly appreciate your comments about the spaciousness of our rooms, the quality of our food, and the comfort of your overall stay. We understand being located a little far from the central city might be a concern for some guests, but as you mentioned, it also lends a unique tranquility and the special charm that our property is known for. We continually strive to offer exceptional experiences to all our guests and your suggestions help us affirm our efforts. Looking forward to serving you again. Warm regards, Satyendra N Sharma General Manager Harsha The Fern Shivamogga

Harsha The Fern Shivamogga has replied on Mon Sep 01 13:29:31 IST 2025

Dear Shanjeev K M, We greatly appreciate your feedback and we are glad that you found our property calm and conveniently located. It's disheartening to hear about your encounter with an unclean room. Please rest assured that we take this issue very seriously and have already instructed our housekeeping team to pay extra attention and to ensure a thorough cleaning of all rooms. We regret to hear that your dining experience was not up to your expectations, and your feedback gives us an opportunity to improve. Despite these issues, it's heartening that you still rate us 4 out of 5. This shows us that we're on the right track and encourages us to strive further to offer an excellent experience. We're looking forward to welcoming you again and hope to fully meet your expectations next time. Warm regards, Satyendra N Sharma General Manager Harsha The Fern SHivamogga

Harsha The Fern Shivamogga has replied on Mon Aug 25 00:23:49 IST 2025

Dear Sumanth BN, We deeply appreciate your kind words about the cleanliness of our hotel and the dedicated service from our staff. Your encouraging words serve as wonderful feedback that helps us to realize our goal. We constantly strive for excellence and your praise motivates us to work more determinedly towards achieving it. Our staff is trained to cater to every need of our guests and ensure their utmost comfort. They will be thrilled to know that their efforts were so highly appreciated. Should you return to the area, we hope to welcome you back. Warm regards, Satyendra N Sharma General Manager Harsha The Fern Shivamogga

Harsha The Fern Shivamogga has replied on Mon Aug 25 00:23:37 IST 2025

Dear Ashwin Raj, We're pleased to know you enjoyed your stay, specifically the cleanliness of the room and the comfort of the bed. It's also great to hear you appreciate the variety at our breakfast and that you had a chance to use our swimming pool. We are committed to making sure our facilities and services meet the expectations of our guests. Your feedback reaffirms that we are on the right track. We hope that on your next visit, we can impress you even more. We hope to see you soon! Warm regards, Satyendra N Sharma General Manager Harsha The Fern Shivamogga

Harsha The Fern Shivamogga has replied on Thu Aug 21 00:39:39 IST 2025

Dear Gobinda B Borah, We truly appreciate your honest feedback, and find it an important tool for immediate improvements. It's unfortunate to know that your experience with our service was below your expectations. Rest assured, a thorough training for our staff to handle these situations more professionally is in immediate effect. We are committed to delivering a superior experience for our guests and your feedback helps us immensely in that endeavor. Providing a stay that exceeds your expectations is our driving force, and we hope you will give us another opportunity to serve you better. We look forward to your next visit. Warm regards, Satyendra N Sharma General Manager Harsha The Fern Shivamogga

Harsha The Fern Shivamogga has replied on Sun Aug 24 04:44:27 IST 2025

Dear Anisha Priyadarshi, We acknowledge your feedback and deeply regret that your experience with our hotel did not meet expectations. A seamless and comfortable stay is what we aim to deliver and it's disappointing to hear we fell short. We are addressing your concerns about their lack of efficiency. Also, all rooms should be equipped with all the necessary amenities and we are investigating the reason behind the delay and unavailability of items you mentioned. The issues regarding service speed, presentation, and quality of food served will be taken into significant consideration for improvement. We also note your comments concerning the final billing process. Rest assured, we are initiating immediate action on streamlining this process in order to prevent confusion and unnecessary waiting time. Please know that your feedback is extremely valuable for us and we are committed to making the necessary improvements. We hope to have another opportunity to serve you better in the future. Warm regards, Satyendra N Sharma General Manager Harsha The Fern Shivamogga

Harsha The Fern Shivamogga

Dear Jeevith Naik P, We appreciate you taking the time to share your feedback and we deeply regret to hear about the issues you encountered with the breakfast service and perceived size of the rooms. As we strive for constant improvement, comments like yours allow us to fine-tune various aspects of our services and amenities. We ensure all photos posted online are an accurate representation of our accommodations. Occasionally, room size can appear larger due to professional photography techniques. Your comments will be forwarded to our culinary team for immediate actionable improvements. We hope to have the chance to offer you a superior experience on your next visit. Warm regards, Satyendra N Sharma General Manager Harsha The Fern Shivamogga

Harsha The Fern Shivamogga

Dear Ramakrishna Chakravarthula, We're absolutely delighted that you found your stay at our facilities up to your satisfaction. It brings us immense joy to know that we were successful in providing you with an exceptional experience, from our commendable customer service to our delectable food and inviting ambiance. We strive to consistently deliver top-notch experiences for friends and families like yours and your feedback greatly validates our efforts. We look forward to the opportunity to serve you once again. Warm regards, Satyendra N Sharma General Manager Harsha The Fern Shivamogga

Harsha The Fern Shivamogga has replied on Sun Aug 17 23:28:55 IST 2025

Dear Rahul J, Thrilled to read your positive feedback! It brightens our day to find that you savored the cuisine at our restaurant and relished the beautiful views of our location. Undeniably, a serene view coupled with good food can make any experience unforgettable. It's also good to know that our luxurious rooms managed to impress you. Each of them is designed keeping in mind the comfort and luxury of our esteemed guests. Your satisfaction is our greatest reward. Your kind words are very much appreciated and do hope we will be seeing more of you in the near future. Bundle of appreciation for this fine review. Warm regards, Satyendra N Sharma