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Review Of Itsy Hotels Shillong Tower Guesthouse

Rilbong, Shillong

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    119 Ratings, 61 Reviews

    excellent
    39%
    very good
    36%
    average
    9%
    poor
    11%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 4
    • 2
    • 5
    • 3
    • 4
    • 3
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness4.3
    • Food4.0
    • Value For Money4.0
    • Facilities4.0
    • Child Friendliness4.5
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    Review Summary

    Powered by Myra.AI

    • Very helpful and courteous staff, especially Mr. Chow.
    • Clean and spacious rooms that provide good value for the price.
    • Delicious food with many guests appreciating the breakfast options.
    • Serene location away from city chaos, perfect for a relaxing stay.
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ram k.group

    Location terrible, food horrible.,room condition poor and behaviour of staff not good.no help given for luggage handling

    Travel Month: Oct 2025

    Room: Standard Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Mon Nov 10 13:47:11 IST 2025

    Dear Ram Kripal Sharma, Thank you for choosing to stay with us and for taking the time to share your feedback. We regret that you didn't find the location convenient. We hope to have further opportunities to serve you. Best Wishes, Treebo Hospitality Ventures

    2.0

    Poor Stay

    prakarsha d.

    Room had no window, no almirah and also bed was making noice. Hot water availablity was low. Room was clean and breakfast was good too

    Travel Month: Oct 2025

    Room: Standard Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Fri Oct 31 12:21:15 IST 2025

    Dear Prakarsha De, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating our room and breakfast. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    2.0

    Not worth the Pric

    md a.couple

    wifi was available but not working properly. cleanliness, not upto the mark Overall - not so good.

    Travel Month: Oct 2025

    Room: Deluxe Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Fri Oct 31 12:22:03 IST 2025

    Dear Md Ajimuddin Sheikh, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    sanjay.

    Very good staff everyone especially mr chow from tripura must visit

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Thu Oct 09 12:56:38 IST 2025

    Dear SANJAY PAUL, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    deependra.family with 2 kids

    Good stay and Supporting Staff...

    Travel Month: Sep 2025

    Room: Deluxe Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Thu Sep 18 14:47:11 IST 2025

    Dear Deependra Kurmi, Thank you for choosing to stay with us. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    rajib h.family with 2 kids

    But the parking slot is slightly difficult.. except parking everything is fine 👍.. love all the hospitality by the stuff 🙏

    Travel Month: Jul 2025

    Room: Deluxe Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Thu Aug 07 18:51:30 IST 2025

    Dear RAJIB HALOI, Thank you for choosing to stay with us and for sharing your valuable feedback. We are glad that you enjoyed your stay with us. We will definitely look into the feasibility of providing a parking facility at the property. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    3.0

    Average Stay

    varnali k.family with 2 kids

    5

    Travel Month: Jul 2025

    Room: Deluxe Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Wed Jul 23 18:05:49 IST 2025

    Dear Varnali Kalita, Thank you for taking the time to share your feedback. We look forward to hosting you in the future. Best Wishes, Treebo Hospitality Ventures

    4.0

    Good Stay

    hridoy b.family with 1 kid

    Good Experience। Staff is Good। Food is very Good.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Wed Jul 23 18:07:05 IST 2025

    Dear Hridoy Bordoloi, Thank you for choosing to stay with us. Thank you for your appreciation of our food and services. We look forward to hosting you during your future travels. Best Wishes, Treebo Hospitality Ventures

    4.0

    Good Stay

    varun s.solo

    The location is good in terms of scenic beauty especially the view from the topmost floor. The best thing about this place is the staff who are extremely courteous and well behaved.

    Travel Month: Jun 2025

    Room: Deluxe Room

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    Itsy Hotels Shillong Tower Guesthouse has replied on Wed Jun 18 23:05:16 IST 2025

    Dear Varun Singh, Thank you for choosing to stay with us. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    4.0

    Good Stay

    ahijit d.family with 1 kid

    Good stay...fooding also good. Behavioue of staff is very good. Clean room. tv and geyser available.

    Travel Month: Jun 2025

    Room: Standard Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Wed Jun 18 23:04:23 IST 2025

    Dear Ahijit Dey, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Food is good worker bhi acche the

    manisha k.family

    Nice hotel , food is good bhi acche the khana bhi achcha tha bahut hi Sundar shant jagah per tha mahaul bahut hi acche vahan per

    Travel Month: Jun 2025

    Room: Deluxe Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Wed Jun 18 23:02:55 IST 2025

    Dear Manisha Kumari, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had an excellent stay. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Awesome Stay

    arkaprava s.family with 1 kid

    The room and service was great. Best in this price. also Nice location. The food was also very delicious

    Travel Month: May 2025

    Room: Standard Room|Deluxe Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Tue May 13 14:15:36 IST 2025

    Dear Arkaprava Sinha, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We are glad that you found the location convenient. We look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Itsy! Kudos

    ashutosh s.solo

    Location is pleasant albeit away from city centre. Food was nice. Staff was hospitable and warm welcoming.

    Travel Month: Apr 2025

    Room: Economy Single Room

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    Itsy Hotels Shillong Tower Guesthouse has replied on Wed Apr 23 15:10:00 IST 2025

    Dear Ashutosh Sinha, Thank you for choosing to stay with us. Thank you for your appreciation of our staff and the food. We really enjoyed hosting you. We are glad that you found the location convenient. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    a r.

    The room was spacious and clean. It was a comfortable stay. The food was also good. Keep it up. 👍🏻

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Standard Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Sat Mar 29 21:45:55 IST 2025

    Dear A R Momin, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating the room and food. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels

    4.0

    Good Stay

    kunal.

    The room was clean and good according to the price. The staff also were friendly and helpful. The food is also very good.

    Travel Month: Feb 2025

    Room: Standard Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Thu Mar 20 12:37:57 IST 2025

    Dear Kunal Debbarma, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We look forward to hosting you in the future. Regards, Team Treebo

    4.0

    Nice guest house

    pritam b.couple

    Room was clean and the staffs were very polite and helpful and the location of the guest house is not that far from main road

    Travel Month: Jan 2025

    Room: Standard Room

    Itsy Hotels Shillong Tower Guesthouse has replied on Tue Feb 11 14:44:45 IST 2025

    Dear Pritam Biswas, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and the room. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels

    4.0

    Good Stay

    silsime c.

    It was good, the room also was purely clean and the staff were generally polite and humble. It is situated 2 to 3 km far from the police bazar in rilbong, zizag road, so due to that the surroundings are quite and pleasant, the cost is also affordable. In this hotel outside food is allowed and it is couple friendly.

    Travel Month: Dec 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    abhijit g.

    Everything was terrible. Never in all these years of travel-ling have i heard that a hotel couldn’t provide lunch because the cook was taking a shower. Never recommend this hotel to anyone.

    Travel Month: Dec 2024

    Room: Premium Room

    4.0

    Boom

    binoy s.family

    Boom Boom boom boom boom boom boom boom boom boom boom boom boom boom boom boom boom boom boom boom boom boom boom

    Travel Month: Dec 2024

    Room: Superior Room

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    5.0

    1 din jao 5 din ruk jao

    aan s.family

    Too good hotel with good breakfast and nice staff located centrally with all facilities within 500m and nice well ventilated super big rooms

    Travel Month: Nov 2024

    Room: Standard Room

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