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Rooms in an apartment offering a caretaker & kitchen

Review Of Itis Suites | Rooms & Wi-Fi

Cooke Town, Bangalore

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    25 Ratings, 11 Reviews

    excellent
    44%
    very good
    20%
    average
    16%
    poor
    12%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 3
    • 3
    • 4
    • 4
    • 4
    • 1
    • 5
    • 5

    Rating Categories

    • Cleanliness4.1
    • Value For Money3.3
    • Food3.1
    • Facilities3.8
    • Checkin Experience3.4
    • Caretaker3.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Centrally located with all main attractions just 30 mins away.
    • Rooms are neat and clean, with a refreshing balcony and terrace.
    • Courteous and polite staff who provide good hospitality.
    • Breakfast is made per requirement, though options are limited.
    Read more

    Sort by:

    Positive first
    2.0

    Poor Stay

    chitra r.

    Unclean, smelly, very small room. Have left didnt take pics. Bathrooms very dirty

    Travel Month: Feb 2025

    Room: Queen Suites

    3.0

    Average Stay

    bhushan l.loyalty-icon

    This property is not a hotel, it’s apartments type. Don’t think great for short 2-3 days solo business travelers. Don’t have tea kettle in room, don’t have kitchen (bring food from somewhere, limited options for breakfast, do not have restaurant inside property. Only plus was manager and supporting staff were courteous. I wouldn’t prefer for next stay for sure. I do think i was charged very high. I could easily stay in 4 star facility at this rate. It may be good for families.

    Travel Month: Nov 2024

    Room: Club Suite

    • user photos
    1.0

    Denied cancellation due to medical emergency

    giridhar u.couple

    I had requested cancellation of booking just 2 hours following the so called deadline for free cancellation, there was still 1 day left for my check in ( 22 hours to be precise). Even after producing all the medical records hotel denied cancellation and refund.

    Travel Month: Feb 2023

    Room: King Suite

    5.0

    Good location

    lezlee d.

    The place is comforting nice ambience kind of old luxury

    Travel Month: May 2022

    Room: Family Suite(1BHK)

    5.0

    Best home stay

    gaurav k.loyalty-icon

    Hotel staff is good and polite

    Travel Month: Jul 2022

    Room: Family Suite

    1.0

    Please refund my money

    odetunde o.

    It was a very terrible and awful experience. The staffs were not welcoming at all as i was denied access to the facility. It was a total waste of money, time, and to cap it up, very demeaning attitude portrayed by the host. Please contact the host and confirmed that the property was not made available for use and refund my money as soon as possible. Thanks

    Travel Month: Jul 2022

    Room: Queen Suite

    • user photos
    2.0

    Average service apartment

    debashis k.business

    I paid high for one night. It's worth low. (1) Room and bath was small. (2) Breakfast had no options. They made one item and didn't even ask. With this much cost I was expecting a small hotel at least but it's a small service apartment. And I felt that I am the only person staying there. I didn't see anyone else. The hotel didn't ask for my ID proof. The hotel doesn't have a entry book. They asked me to enter few details in a paper.

    Travel Month: Dec 2019

    Room: 2 BHK Apartment

    Itis Suites | Rooms & Wi-Fi has replied on Fri Mar 20 14:30:55 IST 2020

    Dear Mr. Debashis Karmakar, we apologize for the negative experience you had. We are constantly working towards making it a better experience for our guests. We would like to offer you the best room in our facility. The next time you visit at the cost of our least expensive room. We hope to better your experience with us. We appreciate your feedback.

    4.0

    Homestay premium

    sumeet a.solo

    Centrally located all main attraction just 30 mins away, rooms were neat and clean and plus balcony and terrace really refreshing and awesome experience.

    Travel Month: Dec 2019

    Room: Club Suite

    Itis Suites | Rooms & Wi-Fi has replied on Fri Mar 20 14:21:49 IST 2020

    Sumeet Aggarwal, thank you sir. We appreciate your review. We are constantly working on making it a better experience for our guests. We look forward to hosting you again.

    2.0

    Not worthy

    rakesh r.solo

    No varieties for breakfast, telephone was engaged so I need to reach reception for every need, lift also not working sometimes.

    Travel Month: Oct 2019

    Room: Club Suite

    Itis Suites | Rooms & Wi-Fi has replied on Sun Nov 10 16:48:10 IST 2019

    We appreciate your feedback, and we will look into improving the overall experience that we provide. Looks like there was some inconsistency in the services you had experienced. We were going through some management changes during that period and might have impacted your stay. We are willing to offer you a one-night free stay based on availability at the time of your next travel booking directly with us for one night.

    5.0

    ITIS Suites opposite ITC info each greens

    harmanpreet s.family

    Good stay for people working around ITC greens, Banaswadi Road. Breakfast was also good and made per requirement.

    Travel Month: Sep 2019 (3-Night Stay)

    Room: Club Suite

    Itis Suites | Rooms & Wi-Fi has replied on Fri Mar 20 14:33:12 IST 2020

    Dear Mr. Harmanpreet. Singh. Bhuie, we appreciate your rating and your feedback. We look forward to hosting you during your next visit.

    5.0

    Excellent

    sekhar s.solo

    Good hospitality, food was good

    Travel Month: Jul 2019

    Room: Club Suite

    Itis Suites | Rooms & Wi-Fi has replied on Fri Mar 20 14:24:38 IST 2020

    Thank you Mr. Shekar Sengupta, we appreciate your rating and feedback. We look forward to hosting you the next time you are in Bangalore.

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