Currency
INR
Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
Thane West, Thane | 3 km drive to Talao Pali Lake
830 Ratings, 313 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
Powered by Myra.AI
Guests appreciate the clean and cozy rooms, friendly and courteous staff, and the property’s convenient location in Thane. The food receives good reviews for taste, though some find it a bit pricey. Smooth check-in and check-out processes add to the positive experience, making it a decent choice for both business and leisure travelers.
Sort by:
Excellent Stay
it was a good value for money hotel with good ambience neat the staff were excellent very much polite and helpful
Room: Standard Room with 2 single beds
Average Stay
Food in palace was too good with ambience being nice too..in ibis there was no bellboy service..and food was also avg...but experience of palace was better
Room: Standard Room with 1 queen size bed
ibis Thane - An Accor Brand
Hi Rameshwar, Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 8657863390 if you wish to discuss this matter in further details. Sincerely, Varsha Kode Director Guest service
Excellent Stay
Stay was excellent. I was there for a day with family. We had a baby so the hotel provided a crib free of cost. Really appreciate that. Room was clean to the T and everything was perfectly placed. Restaurant staff was courteous and the food was also good quality. Only scope for improvement is they can add snacks during team time as only tea-coffee is being served in that time frame. Excellent staff, room service, restaurant and reception.
Room: Standard Room with 1 queen size bed
ibis Thane - An Accor Brand has replied on Wed Oct 08 19:12:54 IST 2025
Hi maaz, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. Regards, Varsha Kode Director Guest service
Excellent Stay
It was a great stay ,rooms are very clean and food is also good i will recommend it to my all dear friends
Room: Standard Room with 1 queen size bed
ibis Thane - An Accor Brand has replied on Wed Oct 08 19:13:05 IST 2025
Hi Gaurav, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. Regards, Varsha Kode Director Guest service
Good Stay
It's a very good room. I stayed for a day with family. It is in the main area of Thane and road access is very good. rooms are very clean rooms. Very well maintained. There are two main aspect. The staff at front desk are bit irresponding, rest all good.
Room: Standard Room with 2 single beds
ibis Thane - An Accor Brand has replied on Wed Oct 08 19:13:22 IST 2025
Hi Kavitha, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. Regards, Varsha Kode Director Guest service
can try
Room size is compact but clean. Food was good but need to improve on teat basis. Service is Excellent. Smokers will have problem as property is strictly prohibits smoking in the room. In Thane property Provided smoking area is very far from room. Over all experience is Good.
Room: Standard Room with 1 queen size bed
ibis Thane - An Accor Brand has replied on Mon Sep 15 14:58:55 IST 2025
Dear Atul, Thank you for sharing your feedback with us. We’re delighted to hear that you found the room clean and enjoyed the food. We truly appreciate your suggestion regarding the tea, and we will work on improving that aspect to ensure a better experience in the future. We're also grateful for your kind words about our service. We strive to make every guest's experience exceptional, and it’s rewarding to know we succeeded in this regard. Regarding the smoking policy, we completely understand your concern. While we aim to maintain a comfortable environment for all guests, we do have a designated smoking floor. On your next visit, please feel free to request it, and my team would be more than happy to accommodate your request. Overall, we’re glad to know that you had a good experience with us, and we look forward to welcoming you back for an even better stay. Warm regards, Abhishek Pillai Director Guest Service
comfortable stay at Thane
the hotel staff was very helpful. hospitable hotel rooms with all ameneties in place.great service, and food quality
Room: Standard Room with 1 queen size bed
ibis Thane - An Accor Brand has replied on Wed Oct 08 19:13:40 IST 2025
Hi Shreya, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. Regards, Varsha Kode Director Guest service
Excellent Stay
Dear IBIS Hotel Team, I recently stayed at your property on 4th September 2025. I had a pleasant and comfortable stay at IBIS. Your team does a great job ensuring guests feel welcome and well taken care of. Thank you again for your hospitality. I look forward to staying with you on my next visit. Warm regards, Paritosh Gajjar
Room: Standard Room with 1 queen size bed
ibis Thane - An Accor Brand has replied on Wed Oct 08 19:14:01 IST 2025
Hi Paritosh, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. Regards, Varsha Kode Director Guest service
Good Stay
nice property and location. food is too costly as per hotel star rating. ............................
Room: Standard Room with 1 queen size bed
ibis Thane - An Accor Brand has replied on Sat Sep 06 12:27:41 IST 2025
Hi Suresh, Thank you for rating positively, see you soon. Regards Varsha Kode Director Guest service
Average Stay
Although the Reception and restaurant Area was excellent and well maintained but overall hyzine in the room was not up to mark....Dusty Sofa and beds corner, Broken Kettle , very poor room service after 2-3 reminders or even by personal visit to reception from 8th floor....... Overall quite disappointing Services & stay..not worth it 😔.
Room: Standard Room with 1 queen size bed
ibis Thane - An Accor Brand
Hi Munendra, Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you're sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly if you wish to discuss this matter in further details. Sincerely, Varsha Kode Director Guest service
Average Stay
room size not justified with price paid,room dinning bill paid immediately, which sounds not an good gesture rather hotel would charged to room,overall not an good experience
Room: Standard Room with 2 single beds
ibis Thane - An Accor Brand has replied on Thu Aug 28 18:00:15 IST 2025
Hi Prakash, Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varsha Kode Director Guest service
Good Stay
initially had a bad experience due to miscommunication between the hotel & mmt. I asked for change plans of my hotel dates. I escalated the situation both to the hotel and mmt And they did work together on escalation and provided the change in dates at no additional costs. Kudos to both the teams
Room: Standard Room with 2 single beds
ibis Thane - An Accor Brand has replied on Sat Aug 23 12:21:44 IST 2025
Hi Guest, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. Regards, Varsha Kode Director Guest service
Excellent Stay
Amazing service, room was very comfortable. Going to keep visiting on regular basis! Highly recommend
Room: Day Use Room (10 AM to 7 PM) night stay not allowed
ibis Thane - An Accor Brand has replied on Sat Aug 23 12:17:05 IST 2025
Hi Shreya, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. Regards, Varsha Kode Director Guest service
Good Stay
It was a good stay overall, just that room was a bit small
Room: Day Use Room (10 AM to 7 PM) night stay not allowed
ibis Thane - An Accor Brand has replied on Sat Aug 23 12:17:17 IST 2025
Hi Sahil, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. Regards, Varsha Kode Director Guest service
Poor Stay
The hotel was good. But the food was poor quality and was too expensive then others. No arrangements after mid night check-in. And housekeeping service is too delay.
Room: Standard Room with 1 queen size bed
ibis Thane - An Accor Brand
Hi Abhijeet, Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varsha Kode Director Guest service
Excellent Stay
Seamless check-in and checkout, spotless and well-equipped rooms, courteous staff, ample parking, and good location made my ibis Thane stay easy and pleasant. Great value overall—I’d gladly recommend it to any traveller seeking comfort and ease.
Room: Standard Room with 1 queen size bed
ibis Thane - An Accor Brand has replied on Sat Aug 23 12:17:50 IST 2025
Hi Shreyash, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. Regards, Varsha Kode Director Guest service
Terrible Stay
Room Door lock is not working at full time of check in. Food is pathetic order not delivered properly. Too many time waiting for check in . Room light gone suddenly and not come almost 1n half hour.
Room: Day Use Room (10 AM to 7 PM) night stay not allowed
ibis Thane - An Accor Brand
Hi Kaustubh, Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. . Sincerely, Varsha Kode Director Guest service
Good Stay
This is my first time in ibis, but my wife stayed three times . cleanliness is excellent. Room service is good. front desk is very polite. staff behavior is very good. but this time, only one disappointment break fast and meal quality is not up to the mark. because we have booked, only because of breakfast quality is very good as per my wife. any way better luck for us next time.
Room: Standard room with 1 queen size bed with extra benefits
ibis Thane - An Accor Brand
Hi Dhanraj, Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varsha Kode Director Guest service
Terrible Stay
The sheets weren't changed and cleaned as there were dry blood stains on sheets and pillows
Room: Day Use Room (10 AM to 7 PM) night stay not allowed
ibis Thane - An Accor Brand
Hi Saad, Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varsha Kode Director Guest service
Excellent Stay at Ibis Thane
My experience at Ibis Thane was wonderful. The rooms were comfortable, cozy, and immaculately clean. Everything was well maintained, and I’d definitely recommend staying here.
Room: Standard Room with 1 queen size bed
ibis Thane - An Accor Brand has replied on Sat Aug 23 12:18:38 IST 2025
Hi Aditya, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better. Regards, Varsha Kode Director Guest service
In Bhiwandi
Mira Road East
Thane West
Thane West
Colaba
Deulwadi
Bandra
Khandpe
Varasoli
Andheri East
Marine Drive
Andheri East
Vile Parle
Madh
Thane West
Ghodbunder
Thane West
Thane West
Mira Road East
Vasai
Vasai
Vasai
Thane West
Mira Road East
Uttan
Thane West
Virar East
Thane West
Bhayandar East
Thane West
Ghodbunder Road
Mira Road East
Vasai
Dharamveer Nagar
