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You are booking hotel for more than 30 days

Review Of Maple Inn0123401234

Thane West, Thane

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    93 Ratings, 17 Reviews

    excellent
    39%
    very good
    29%
    average
    12%
    poor
    10%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 4
    • 4
    • 5
    • 5
    • 1
    • 5
    • 3

    Rating Categories

    • Location3.3
    • Food2.6
    • Value For Money3.1
    • Facilities3.2
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a prime location in Mumbai, making it suitable for meetings and business travel. Guests appreciate the prompt and polite staff, cleanliness, and decent room amenities. The food, including local dishes, receives high marks. However, some users reported issues with mosquitoes and small room sizes. Service inconsistencies have also been mentioned, affecting the overall experience. Despite these concerns, many found their stay comfortable and the environment hospitable.

    Sort by:

    Positive first
    4.0

    Good Stay

    p g.business

    Property is well maintained, food and amenities are also good. Only the approach road near the property need improvement.

    Travel Month: Jul 2025

    Room: Deluxe Room

    1.0

    Extremely Poor Quality Place

    sandip p.couple

    Very bad housekeeping and room service standards. Very small rooms and hotel staff are extremely unhygienic. The linen used in the room is old and smelly. Towels may be at least 3 to 5 years old and look pale and dirty. Lots of couples use this hotel for a half day basis. Big mistake booking this place. Booked it because we were attending a banquet at this venue.

    Travel Month: Jul 2025

    Room: Executive Deluxe

    1.0

    Bad Experience.

    naman k.couple

    Small rooms poor service ......

    Travel Month: Apr 2025

    Room: Deluxe Room

    • user photos
    5.0

    my review

    shenoy m.solo

    prompt staff and clean place . good place for meetings in Mumbai. polite staff. alert and available.

    Travel Month: Apr 2025

    Room: Deluxe Room

    1.0

    Bad place to stay

    praddyumna b.loyalty-iconbusiness

    Mostiquoes in room it was stinking and the bed sheets were also kind of not washed room was really small and not upto the mark as shown in pics

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Executive Deluxe

    4.0

    Overall decent

    manasi r.business

    The rooms are good. The room service is excellent. Food is great! basic amenities have been provided.

    Travel Month: Jul 2024

    Room: Executive Deluxe

    3.0

    Average Stay

    varun b.loyalty-icon

    I was surprised to see spiders in hotel room and not 1 but 4-5 spiders which i had to kill but it made it difficult to sleep at night. Staff was good and cooperative.

    Travel Month: Oct 2023

    Room: Single AC Room

    5.0

    Nice property

    rishi g.loyalty-iconsolo

    I had stayed for 2 nights at mapple inn for business travel in single room, it's comfortable stay and property is clean. Staff was courteous. Would recommend staying at mapple

    Travel Month: Oct 2023

    Room: Single AC Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor stay

    hemant d.business

    Stay was pooor. Dental kit was not available but even after asking they did not give. Rooms were two small for 2 person

    Travel Month: Oct 2023

    Room: Deluxe Room

    4.0

    Good Stay

    rahul.loyalty-icon

    Good stay, hotel has prime location, clean rooms with all amenities, budget tarrif, only negative is entry which is backside.

    Travel Month: Oct 2023

    Room: Single AC Room

    2.0

    Lower than average hotel

    manish g.business

    staff was not prompt in providing service and their knowledge of updates were very poor. viz. went for some work on 2nd day morning then got the call if I have made the check out, when I actually checked out then got the call when will check out etc.

    Travel Month: Jul 2023

    Room: Deluxe Room

    3.0

    Average Stay

    prashasti s.

    The room was very small but the necessary amenities were there. Whatever we asked for, we got there. Even they provided disposable bathroom slippers.

    Travel Month: Jun 2023

    Room: Deluxe Room

    5.0

    Excellent Stay

    teja j.

    Good rooms with nice view. Quick service. Room service was good. Only issue was mosquitos in the room but overall great experience.

    Travel Month: May 2023

    Room: Single AC Room

    1.0

    Terrible

    uday d.family

    Without informing either the mm t or client they change the stay after arrival of guest & kept them waiting at reception for more than one hour & taken them to another location hotel who's credentials where not known to client (host) & it was far away from venue where these guest supposed to visit caused unnecessary stress to host & had to arrange extra vehicles for pickup & drop from there to event venue.

    Travel Month: May 2023

    Room: Deluxe Room

    5.0

    Courteous staff and hygiene maintained

    riya b.business

    The staff was very helpful and kind. Especially the receptionist who didn’t hesitate to help ke out when i had to travel late night. The rooms were clean and everything was just perfect.

    Travel Month: Feb 2023

    Room: Deluxe Room

    5.0

    Preference became preferred

    vinay c.loyalty-iconcouple

    I stayed in room no -202, hotel manager provided a bigger room as complimentary. Hotel manager, staff including the owner was so welcoming, professional and supportive. How i wish, i could rate them beyond 5 stars. If there is any hotel in thane, then maple inn is the first preference for us. As title suggests "preference became preferred, every-time i am mumbai, i would go for maple inn. 1. Highly hygiene rooms. 2. Professional staff's 3. Budgeted tarif. 4. Prime location 5. Corridor view is awesome. 6. Lastly worth mentioning is food, especially marathi chicken malabar. Thanks, vinay kumar chandra

    Travel Month: Jan 2023

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    3.0

    Slow services

    sumeet s.business

    Room service is not good, they are delivering food at room without covering

    Travel Month: Jan 2023

    Room: Deluxe Room

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