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Review Of HOTEL VASSI PALAZE

Maraimalai Nagar, Chennai | 36.6 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    138 Ratings, 64 Reviews

    excellent
    22%
    very good
    14%
    average
    21%
    poor
    21%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 2
    • 2
    • 3
    • 1
    • 1
    • 1
    • 1
    • 2

    Rating Categories

    • Location4.1
    • Cleanliness2.5
    • Value For Money3.7
    • Food4.1
    • Security2.8
    • Facilities3.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property offers friendly and supportive staff, with many guests appreciating the excellent complimentary breakfast and budget-friendly pricing. It’s located conveniently for travel and commuting, making it an economical choice. However, several reviews mention poor cleanliness standards, malfunctioning amenities, and inadequate room service. Some guests experienced issues with bathrooms and overall maintenance. While the atmosphere is sometimes described as pleasant, the lack of proper hygiene and upkeep often detracts from the experience.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    pravin p.family

    Worst rooms not worth staying even for 500 rps. Bathroom condition was pethatic. Never book this hotel

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    2.0

    Poor Stay

    The hotel was creaky and old,the food was average not that great,the water dispenser was not working,my room corridor was covered in darkness,the door of the bathroom didn't close and had to stay open,tv didn't work,no proper lighting in room.shitty experience

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Flash Deal Deluxe Double Room

    1.0

    Terrible Stay

    maneesh k.

    Just to mention again few of the main issues I see. - The bathroom door does not close - The bathroom has a huge hole in the ceiling -Plug points are out of the their socket - Bedsheets are torn - Curtains are also dirty - no parking for cars, i had to park in the road outside Hotel gate, mentioned in site as parking available.

    Travel Month: Jul 2025

    Room: Deluxe Double Room

    2.0

    Poor Stay

    sasikumar a.business

    Amenities and service is worst. Hotel clean and room clean worst

    Travel Month: Jun 2025

    Room: Deluxe Double Room

    2.0

    Poor Stay

    kunal r.

    1. When asked to the duty manager. He said wifi services are not available. But there was wifi showing. 2. Bath Towel provided was not cleaned properly

    Travel Month: Jun 2025

    Room: Deluxe Double Room

    5.0

    Excellent

    shanthosh s.solo

    Good Place to Stay. Budget friendly Excellent Complimentary breakfast as usual. Friendly staff who are supportive. I always choose this place whenever I visit SRM as it close to the campus and easy to commute

    Travel Month: May 2025

    Room: Deluxe Double Room

    2.0

    waste of

    gowri g.group

    very poor and clean less room and there is no hygiene waste of money.no parking area reception list very rude

    Travel Month: Apr 2025

    Room: Flash Deal Deluxe Double Room

    1.0

    very p

    venkatram.business

    I am writing to express my extreme dissatisfaction with the unacceptable conditions I experienced during my recent stay at the hotel, My booking was made through your platform under my name. Upon arrival on the night of, I was immediately concerned by the state of the hotel premises. The lobby was dimly lit with only a single small light source, creating a hazardous environment. Due to the inadequate lighting, I was forced to use the flashlight on my mobile phone to navigate to the elevators. The conditions within my assigned room were even more alarming and fell far below acceptable standards of hygiene and comfort. Specifically, I encountered the following issues: * Bed Bugs: The presence of bed bugs was evident in the bedding. I experienced [Describe the evidence of bed bugs, e.g., bites, visible insects, stains on the sheets]. This made it impossible to have a restful or hygienic sleep. * Lack of Hot Water: Throughout my stay, there was no hot water available in the bathroom. This made basic hygiene practices uncomfortable and difficult. * Unclean Toilet: The toilet in my room was not clean upon my arrival. This further contributed to the unsanitary conditions of the room. These conditions made my stay at not only unpleasant but also deeply concerning from a health and safety perspective. The state of the hotel was a significant departure from the standards one would reasonably expect from a hospitality establishment and was certainly not worth the money paid. I request a thorough investigation into these issues and expect a satisfactory response outlining the steps you will take to address these serious deficiencies. It is totally worthless for the payment made by me please remove this hotel from your platform since it will reflect your credentials.

    Travel Month: Apr 2025

    Room: Deluxe Double Room

    2.0

    Poor Stay

    r o.

    This is a lodge, not a hotel. Basic amenities include AC but the remote doesn't work, the toilet is so dirty that one doesn't feel like going there. As per this location, the room rate is ₹600 to ₹700

    Travel Month: Apr 2025

    Room: Deluxe Double Room

    3.0

    Average Stay

    subhankar m.family

    no telephone facility inside room. Room service is very poor. Non veg food is not available as per requirement. It is an average type hotel.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Flash Deal Deluxe Double Room

    1.0

    Terrible Stay

    juby p.

    Hotel was not clean shady place with no amenities like towel soap shampoo nothing was provided it was better to stay on road than that hotel

    Travel Month: Nov 2024

    Room: Deluxe Double Room

    2.0

    Bad experience,

    manikandan n.family

    Stayed in a deluxe double bed room, room not clean, bathroom taps not working properly. Bed sheets are in torn condition. Not worth the money.

    Travel Month: Oct 2024

    Room: Deluxe Double Room

    5.0

    Excellent Stay

    shanthosh s.solo

    Good Stay. Staffs are friendly and caring. Good Complimentary breakfast. Have good veg and non veg options.

    Travel Month: Oct 2024

    Room: Deluxe Double Room

    5.0

    Good Stay

    solo

    Good Place. Commute Friendly and Economical. Staff's are polite and friendly. Good Complimentary Breakfast.

    Travel Month: Sep 2024

    Room: Deluxe Double Room

    3.0

    Average Stay

    lottala r.solo

    Always power cut off only ac is running and other lights, fan not working due power trip. And phone charging unable to charge.

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Deluxe Double Room

    3.0

    Average Stay

    govind s.

    Toilet seat is obstructing the rest room pathway. Overall hygiene of the floor and restroom was poor. And the pillow covers and bed spreads and screens also not clean. No rods or hanger available for drying the dress.

    Travel Month: Sep 2024

    Room: Deluxe Double Room

    4.0

    Good Stay

    sellamuthu s.family

    Very nice and supportive staff. Arranged early check-in. Good location. The room is ok but bathroom/ & wash basin are not ok.

    Travel Month: Aug 2024

    Room: Deluxe Twin Room

    2.0

    Poor Stay

    abhishek k.family

    Very bad experience, first they say your booking is cancelled. They doesn't provide the room that i selected and paid for it. Overall very poor experience.

    Travel Month: Aug 2024

    Room: Deluxe Twin Room

    3.0

    Average Stay

    gokul k.business

    Wash room toilets are not properly maintained. I found different height of mattresses which disturbed the sleep. Room services are also proper

    Travel Month: Aug 2024

    Room: Deluxe Double Room

    3.0

    Minimum budget low maintenance hotel

    sd.family

    Avarage hotel Cleaning little better try Food quality good Room boy good 👍 Otherwise hotel out side very old building feel

    Travel Month: Aug 2024

    Room: Deluxe Double Room

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