The property shows multiple concerns with cleanliness and hygiene, with numerous guests mentioning dirty rooms, unpleasant odors, and unkempt bathrooms. Issues like insufficient housekeeping, malfunctioning AC, and poorly maintained facilities were also noted, leading to a disappointing experience. The staff's behavior received criticism for being uncooperative and poorly managed. Though some guests found it average, many felt it fell short in terms of service and overall quality, leaving them unhappy with their stay.