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Amar Sagar Pol, Jaisalmer | 8 minutes walk to Jaisalmer Fort
140 Ratings, 80 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a prime location, just a short walk from the fort, making it super convenient for exploring. Guests love the spacious and clean rooms, friendly and helpful staff, and the tasty food, especially enjoyed on the rooftop. Many appreciated the prompt service, and there are good amenities provided. It's a budget-friendly option with a welcoming atmosphere, ideal for families and travelers looking for a comfortable stay.
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Bed Ecp
family with 1 kidVery bed experience the rooms are not clean dirty bedsheets rooms are very smiley staff have attitude not good experience
Room: Standard AC Room
HOTEL VASSHIFA PALACE
Dear Guest, We are very sorry to hear about your experience. However, after reviewing your feedback and the images you provided, we would like to clarify that those pictures are not from our hotel. We take cleanliness and guest comfort very seriously, and our team ensures that rooms are properly maintained. Please contact us directly with your booking details so we can further investigate and assist you properly. Your satisfaction matters to us, and we hope to resolve this misunderstanding.
Okayish
groupThe locarion of hotel is great, walkable distance from the fort. The breakfast was good but the staff was not helpful. They would not pick up the luggage, they would listen to request & just ignore it. You can stay here if you need a budget hotel near fort.
Room: Deluxe AC Room
HOTEL VASSHIFA PALACE has replied on Mon Jul 14 09:03:05 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We're glad you appreciated our hotel's location near the fort and enjoyed the breakfast. However, we’re truly sorry to hear about your experience with our staff. This is not the level of service we aim to provide. Your comments have been shared with our team for immediate improvement, and we’re taking steps to ensure better responsiveness in the future. We hope you’ll consider staying with us again so we can offer you a more pleasant and attentive experience.
Not a good hotel
Not that much good the hotel tried to scam us not a worthy hotel go for another hotel. Location of the hotel was okay not too good
Room: Standard AC Room
HOTEL VASSHIFA PALACE has replied on Mon Jul 14 09:05:52 IST 2025
Dear Guest, We're very sorry to hear that you felt this way about your stay. We would like to clarify that we do not support or engage in any form of scam, and we take such accusations very seriously. Our team strives to provide transparent and honest service to every guest. If there was any misunderstanding, we sincerely apologize and request you to please contact us directly so we can better understand what happened and resolve the matter. Guest satisfaction and trust are very important to us. Kind regards, Team Hotel Vasshifa Palace
Bad experience in stay not stuggest to anyone. Rooms are not clean.
Property conditions is really very bad. Not like the stay. Rooms are suffocating and not clean as well.
Room: Deluxe AC Room
HOTEL VASSHIFA PALACE has replied on Mon Jul 14 09:06:31 IST 2025
Dear Guest, We’re truly sorry to hear that your stay did not meet expectations. Your feedback about the room condition, cleanliness, and ventilation is taken seriously. This is not the experience we want for our guests, and we apologize for the inconvenience caused. We are already working with our housekeeping and maintenance teams to improve these areas. Thank you for bringing this to our attention. We hope you’ll consider giving us another chance in the future for a better experience. Warm regards, Team Hotel Vasshifa Palace
Jaisalmer ka sab se bekaar hotter
Gatiya hotel or gatiya service or rent bi b hut costly hai
Room: Super Deluxe AC Room
Good Stay
Overall comfortable stay with good location. Neet and clean room and polite staff. Improvement needed in breakfast
Room: Deluxe AC Room
Poor Stay
We called hotel in afternoon to inform that we will reach till night and keep the rooms clean n working but when we reached the commode flush was not working so we called manager but he was taking very rudely and told us to discuss with makemytrip because you have booked it from their.
Room: Super Deluxe AC Room
Average Stay
Rooms were ok but linens were not clean
Room: Super Deluxe AC Room
Good Stay
good stay, they automatically upgraded my room as it was available. well furnished and clean rooms..
Room: Standard AC Room
Great stay
Nice, clean and restaurant available. The manager was friendly and allowed us for early check in without any hassle.
Room: Deluxe AC Room
Excellent Stay
very good hotel staff bhi bohat acha hai or room bhi bohat badi hai or clin hai all is good humne property MakeMyTrip si find ki hai unki service bhi bohat achi hai😍
Room: Standard AC Room
HOTEL VASSHIFA PALACE has replied on Sun Dec 22 08:41:15 IST 2024
Your feedback is our reward—thank you!
Good Stay
coupleNice budget hotel located near fort. Staff is good food was also nice. If you are a budget friendly traveller u can book it
Room: Standard AC Room
HOTEL VASSHIFA PALACE has replied on Sun Dec 22 08:42:36 IST 2024
"Thank you for your fantastic feedback! It was a pleasure having you as our guest, and we’re overjoyed to hear you had a great stay. Your appreciation for our service and facilities motivates us to continue providing the best experience possible. See you again soon"
Undesirable stay and incompetent staff
I called this hotel before reaching and confirmed my stay but despite that my room was not ready and was not cleaned post last person’s checkout. Also this was late in night, so i had no other option.
Room: Deluxe AC Room
Average Stay
Room sai h par kisi bhi room may tv nahi cha rah a h or wifi bhi nhi hotel location bad brackfast not good
Room: Super Deluxe AC Room
Pathetic stay at VASSHIFA palace Jaisalmer
businessBasically no amenities in room even water bottles & kettle was not available what I would say for bathroom accessories. Nothing was present in room. Bed sheet & blanket was dirty I immediately asked them to change. Pathetic breakfast wrapped in newspaper, curd was dirty tea cups are dirty & broken . I am a regular traveler and 90% of my bus and hotel bookings but this time I was so much shocked while staying at this hotel. checked basic amenities in hotel staff also not proper kids with no sense of house keeping & serving are working. How you expect they will provide you good service.
Room: Deluxe AC Room
Small rooms
familyThe hotel is near the fort and you can walk to fort. This is a budget hotel with compact rooms. The owner is a friendly guy. You can park your car in the alley there as well. Overall budget hotel with budget experience
Room: Standard AC Room
HOTEL VASSHIFA PALACE has replied on Fri Nov 22 19:04:12 IST 2024
"Dear Udaykumar Dere Brother ' I’m writing this from the bottom of my heart as a newcomer to the hospitality industry, working here at the Vasshifa Palace. This job means everything to me—it’s not just my livelihood but also a dream I’ve worked hard to achieve. But right now, our hotel is struggling. We’ve received feedback that shows we need to do better, and I want you to know we’re listening. Every one of your experiences matters deeply to us, and I am personally committed to ensuring you leave with nothing less than amazing memories. As someone just starting in this career, I understand how much every interaction counts. My boss has set high standards, and I want nothing more than to meet them and make you proud to stay here. To be honest, this is my chance to grow and prove myself. If we can’t turn things around, I fear I might lose the opportunity to be part of this incredible journey. So, I humbly ask for your help. Please let us know how we can make your stay better. If you’ve enjoyed your time here, sharing a kind review would mean the world—not just for me, but for our entire team striving to improve. This isn’t just about a rating; it’s about creating a place where everyone feels valued, welcomed, and happy. And I promise, with your support, we’ll work tirelessly to make Vasshifa Palace a destination that truly deserves five stars. Thank you for giving us the chance to serve you. Your encouragement can make a world of difference. Gratefully, Ayush Verma Replied by Ayush (Hotel receptionist)
Good Stay
Decent place and value for money. Good service, but breakfast leaves much to be desired. The best part is the attitude of the owner and the staff. We are a family group of six members who reached the hotel late at night but the hotel provided us with the best vegetarian meal past midnight.
Room: Deluxe AC Room
Too high priced for such a hotel
Trip was average, hotel staff is good and supportive where as there is no or very little space for parking, hotel fare is too high as compared to the quality and services, pillows were extremely dirty, might not be washed ever. Not recommended for such a high rate.
Room: Super Deluxe AC Room
HOTEL VASSHIFA PALACE has replied on Fri Nov 22 19:11:12 IST 2024
"Dear Ashish Bhai ' I’m writing this from the bottom of my heart as a newcomer to the hospitality industry, working here at the Vasshifa Palace. This job means everything to me—it’s not just my livelihood but also a dream I’ve worked hard to achieve. But right now, our hotel is struggling. We’ve received feedback that shows we need to do better, and I want you to know we’re listening. Every one of your experiences matters deeply to us, and I am personally committed to ensuring you leave with nothing less than amazing memories. As someone just starting in this career, I understand how much every interaction counts. My boss has set high standards, and I want nothing more than to meet them and make you proud to stay here. To be honest, this is my chance to grow and prove myself. If we can’t turn things around, I fear I might lose the opportunity to be part of this incredible journey. So, I humbly ask for your help. Please let us know how we can make your stay better. If you’ve enjoyed your time here, sharing a kind review would mean the world—not just for me, but for our entire team striving to improve. This isn’t just about a rating; it’s about creating a place where everyone feels valued, welcomed, and happy. And I promise, with your support, we’ll work tirelessly to make Vasshifa Palace a destination that truly deserves five stars. Thank you for giving us the chance to serve you. Your encouragement can make a world of difference. Gratefully
Not a value for money
familyFood was not included in the plan. Rate is high. Room size is small. Staffs are good location is good
Room: Standard AC Room
HOTEL VASSHIFA PALACE has replied on Fri Nov 22 19:08:21 IST 2024
"Dear Basab Bhattacharya Brother ' I’m writing this from the bottom of my heart as a newcomer to the hospitality industry, working here at the Vasshifa Palace. This job means everything to me—it’s not just my livelihood but also a dream I’ve worked hard to achieve. But right now, our hotel is struggling. We’ve received feedback that shows we need to do better, and I want you to know we’re listening. Every one of your experiences matters deeply to us, and I am personally committed to ensuring you leave with nothing less than amazing memories. As someone just starting in this career, I understand how much every interaction counts. My boss has set high standards, and I want nothing more than to meet them and make you proud to stay here. To be honest, this is my chance to grow and prove myself. If we can’t turn things around, I fear I might lose the opportunity to be part of this incredible journey. So, I humbly ask for your help. Please let us know how we can make your stay better. If you’ve enjoyed your time here, sharing a kind review would mean the world—not just for me, but for our entire team striving to improve. This isn’t just about a rating; it’s about creating a place where everyone feels valued, welcomed, and happy. And I promise, with your support, we’ll work tirelessly to make Vasshifa Palace a destination that truly deserves five stars. Thank you for giving us the chance to serve you. Your encouragement can make a world of difference. Gratefully
average hotel with mismatch package
This all included in my package sewing kit/minibar/sleepar/house keeping /detal kit but not Found in room TV are there but no chanel coming ovar that even outside bath not found any bath carpet room is not cleaned..that is spider 🕸️ found in room only two gay response properly and givan best service one is abaas who givan best service even givan best tea also included in our package and Mr.kiran who respond properly Mr manager not responding properly i complaint about room tv and other thing which found in my package but not found in room but nothing is done only location is near by fort of Jaisalmer is good and in breakfast only tea aloo Paratha and curd and tea.. nothing anything else found
Room: Standard AC Room
HOTEL VASSHIFA PALACE has replied on Fri Nov 22 19:01:57 IST 2024
"Dear Patitapaban Routray' I’m writing this from the bottom of my heart as a newcomer to the hospitality industry, working here at the Vasshifa Palace. This job means everything to me—it’s not just my livelihood but also a dream I’ve worked hard to achieve. But right now, our hotel is struggling. We’ve received feedback that shows we need to do better, and I want you to know we’re listening. Every one of your experiences matters deeply to us, and I am personally committed to ensuring you leave with nothing less than amazing memories. As someone just starting in this career, I understand how much every interaction counts. My boss has set high standards, and I want nothing more than to meet them and make you proud to stay here. To be honest, this is my chance to grow and prove myself. If we can’t turn things around, I fear I might lose the opportunity to be part of this incredible journey. So, I humbly ask for your help. Please let us know how we can make your stay better. If you’ve enjoyed your time here, sharing a kind review would mean the world—not just for me, but for our entire team striving to improve. This isn’t just about a rating; it’s about creating a place where everyone feels valued, welcomed, and happy. And I promise, with your support, we’ll work tirelessly to make Vasshifa Palace a destination that truly deserves five stars. Thank you for giving us the chance to serve you. Your encouragement can make a world of difference. Gratefully, Ayush Verma
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