The Fort Pokaran - A Heritage Hotel

The Fort Pokaran - A Heritage Hotel has replied on Tue Nov 11 12:56:47 IST 2025

Dear Guest, Thank you for your feedback. We’re disappointed to hear that the food quality did not meet your expectations, even though your stay was awesome. We appreciate your insights and will work to improve our offerings. Best regards,

The Fort Pokaran - A Heritage Hotel has replied on Tue Oct 28 13:10:30 IST 2025

Dear Atul, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent stay and enjoyed the outdoor activities. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience. Warm regards,

The Fort Pokaran - A Heritage Hotel has replied on Tue Aug 12 11:41:59 IST 2025

Dear Guest, Thank you for sharing your experience with us. We are disappointed to hear that the behavior of our staff did not meet your expectations and that the pool water quality was not up to par during your stay. We take such feedback seriously and will address these issues with our team to ensure a better experience in the future. We appreciate your input as it helps us improve. Best regards,

The Fort Pokaran - A Heritage Hotel has replied on Sat Apr 26 11:29:51 IST 2025

Dear Rohit, Thank you for your wonderful feedback! It’s heartening to hear that you enjoyed your stay at our heritage property. We take pride in our cleanliness, food, and dedicated staff, and it's rewarding to know that they contributed to your experience. We hope to welcome you back soon! Warm regards,

The Fort Pokaran - A Heritage Hotel has replied on Wed Mar 26 11:39:15 IST 2025

Dear Avani, Thank you for sharing your experience! We're delighted to hear that you and your family had a beautiful and peaceful stay. It's wonderful to know that you enjoyed your time here. We look forward to welcoming you again! Warm regards,

The Fort Pokaran - A Heritage Hotel has replied on Wed Mar 26 11:58:39 IST 2025

Dear Venkatesh, Thank you for sharing your wonderful experience! We're delighted to hear that you had a peaceful stay and created lasting memories. We hope to welcome you back soon! Warm regards,

The Fort Pokaran - A Heritage Hotel has replied on Tue Jun 24 10:40:29 IST 2025

Dear Guest, Thank you for sharing your feedback. We are disappointed to hear that your stay did not meet your expectations due to the cleaning service and room allocation. It’s important to us that our guests feel comfortable and content during their stay, and we regret that we fell short in this instance. Your concerns regarding the suite rooms and the freshness of your accommodations will be addressed with our team to ensure improvements are made. We appreciate your input and hope to provide a better experience in the future. Warm regards,

The Fort Pokaran - A Heritage Hotel has replied on Wed Mar 26 12:01:59 IST 2025

Dear Chen, Thank you for sharing your positive experience! It’s wonderful to hear that you enjoyed the beautiful historical ambiance and excellent service. We appreciate your feedback and hope to welcome you back soon! Regards,

The Fort Pokaran - A Heritage Hotel has replied on Tue Feb 04 11:58:05 IST 2025

Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the ambience, food, and the lovely surroundings. Mr.Rajendra Singh will be delighted to know his efforts made a positive impact on your experience. We look forward to welcoming you back soon! Warm regards,

The Fort Pokaran - A Heritage Hotel has replied on Wed Mar 26 12:04:51 IST 2025

Dear Dilpreet, Thank you for your feedback! We're glad to hear you enjoyed your stay overall. Your suggestions regarding the repainting and a la carte food services are truly appreciated, and we will certainly take them into consideration. It's wonderful to know that you had a positive experience with Mr. Jatha Ram. We hope to welcome you back soon! Regards,

The Fort Pokaran - A Heritage Hotel has replied on Thu Jan 30 12:03:16 IST 2025

Dear Guest, We sincerely apologize for the inconvenience you faced during your stay. Providing a comfortable and pleasant experience to our guests is our top priority, and we regret that we fell short in this instance. We take your feedback seriously and will immediately address. We truly appreciate your feedback and would love the opportunity to serve you better in the future. Warm regards,

The Fort Pokaran - A Heritage Hotel has replied on Wed Dec 04 10:34:09 IST 2024

Dear Guest, Thank you for your kind words! We're thrilled to hear that you enjoyed the facilities and that our staff's arrangements made your experience special. Your feedback is greatly appreciated! Regards,

The Fort Pokaran - A Heritage Hotel has replied on Tue Nov 19 11:38:24 IST 2024

Dear Santosh, We’re disappointed to hear about your experience. Your feedback is important to us, and we’d like to understand what went wrong during your stay. Could you please share more details so we can address the issues and improve? Our goal is to ensure every guest has a comfortable and enjoyable stay, and we regret falling short in your case. Regards,

The Fort Pokaran - A Heritage Hotel has replied on Tue Nov 19 11:48:31 IST 2024

Dear Mahendra, We are disappointed to hear about your experience and apologize for any inconvenience caused during your stay. This is certainly not the level of service we aim to provide. Your concerns about water and management are being taken very seriously. Could you please provide more details about the issues you faced? This will help us address them promptly and ensure improvements. We value your feedback and would appreciate the opportunity to make things right. Warm regards,

The Fort Pokaran - A Heritage Hotel has replied on Fri Nov 15 15:24:18 IST 2024

Dear Hirenkumar, Thank you so much for your wonderful feedback! We are thrilled to hear that you had a very good experience at our The Fort Pokaran. Our staff works hard to ensure all our guests feel welcome and have a pleasant stay. We're glad you enjoyed our beautiful location and property, as well as the great food quality. We look forward to welcoming you back soon! Regards,

The Fort Pokaran - A Heritage Hotel has replied on Fri Nov 15 15:22:25 IST 2024

Dear Rajneekant, We are thrilled to hear that you had an awesome experience staying at our fort! Thank you for appreciating our staff and ambience. We are delighted that you found it worth the price. Looking forward to welcoming you back soon! Regards,

The Fort Pokaran - A Heritage Hotel has replied on Fri May 17 14:25:16 IST 2024

Dear Surendra, We're glad to hear that you appreciated The Fort Pokaran - A Heritage Hotel and the heritage maintenance of our rooms. We are disappointed for the inconvenience you faced with our staff availability, intercom facility, and TV issue. Your feedback is valuable, and we will address these areas to improve our services. Thank you for bringing this to our attention. Regards,

The Fort Pokaran - A Heritage Hotel has replied on Fri May 17 14:25:16 IST 2024

Dear Hitesh, We are thrilled to hear that you had a serene and rustic experience at The Fort Pokaran - A Heritage Hotel! It warms our hearts to know that you could feel the aura of kings and queens during your stay. We strive to portray the actual living style of royals through the design and vibe of our suites. Thank you for appreciating the level of hospitality and care you received. We look forward to welcoming you back for another unforgettable experience soon! Regards,

The Fort Pokaran - A Heritage Hotel has replied on Fri Apr 19 13:14:54 IST 2024

Dear Holger, We're thrilled to hear about your best experience at our romantic and beautiful place! It's wonderful that you enjoyed the excellent food, friendly staff, and spacious, thoughtfully refurbished room with attention to detail. Thank you for sharing your feedback, and we look forward to welcoming you back for another memorable stay! Regards,