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Dharamveer Nagar, Thane | 840 m drive to Mulund (W) Check Naka Bus Station
681 Ratings, 328 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the spacious and clean rooms, with great room service and delicious vegetarian food, especially the Gujarati thali. The staff is noted for being polite, helpful, and quick to respond. The convenient location in Thane makes it ideal for families and business travelers. While there are some concerns about coordination among staff and parking, overall, visitors find the property comfortable and welcoming.
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Hotel Review
Excellent Hotel and Restaurant Amazing Staff ,Travellers choice always . All the staff was polite and humble.
Room: Deluxe Room
Excellent Stay
5
Room: Deluxe Room
Excellent Stay
Tip Top Plaza is haaving Lovely rooms and Room Services with Delicious & Mouth watering Veg food & Delicacies.
Room: Deluxe Room
Hotel Tip Top Plaza has replied on Fri Sep 12 13:32:32 IST 2025
Thank you for your kind words! We’re delighted to know you enjoyed the lovely rooms, our room service, and especially the delicious vegetarian food and delicacies at Tip Top Plaza.
Average Stay
Poor coordination between staff, charged extra, took forever waiting whenever any service was asked for
Room: Deluxe Room
Hotel Tip Top Plaza has replied on Fri Sep 12 13:33:33 IST 2025
We sincerely regret the inconvenience caused during your stay. Please accept our apologies for the poor coordination, extra charges, and delays in service you experienced. Your feedback is very important to us, and we will take it up with our team to ensure such lapses do not occur again.
OKAY !
It was just fine, rooms could have been more good. AC’s were too chilly and did not have carpet since had a small kid and couldn’t roam on floor
Room: Deluxe Room
Terrible Stay
stay was good ..I booked the hotel at after 12pm & date booked for the next day of my requirement automatically.. when I approached make my trip customer care she asked me that, hotel is asking a fine of 3500/- to book it again one day prior.. I had to convince to the hotel staff to reduce it from 3500/- to 1500/-
Room: Deluxe Room
Good Stay
Rooms are spacious and clean. Reception formalities are quick and easy. Hotel location is also good..
Room: Deluxe Room
Excellent Stay
Polite and well dressed staff, Great service, Nice room ambience. Nice lobby. Food I had only toast which was also good.
Room: Deluxe Room
Excellent Stay
During our stay for 3 days every thing was perfect staff is calm and courteous always helpful I had a very comfortable stay Break fast was all days delicious
Room: Deluxe Room
Excellent Stay
The food was also very good 💯
Room: Deluxe Room
Poor Stay
The staff barged into my room when I was sleeping
Room: Deluxe Room
Excellent Stay
Very convenient location, well maintained & very decent and helpful staff. Nice for family and solo travelers.
Room: Deluxe Room
Good option in Thane
Nice rooms & good breakfast , staff was also well behaved and supportive. Rooms size was decent and was clean.
Room: Deluxe Room
Average Stay
Bed sheets having spot . food was good parking was easy to approached . Rooms were smelling.
Room: Deluxe Room
Excellent Stay
Excellent service, rooms are very neat and clean, staff are very helpful, I enjoyed my stays during that day....
Room: Deluxe Room
Good Stay
Had a good experience at Hotel tip top plaza..nice and friendly staff and got excellent Services..thank you MMT for nice recommendation
Room: Deluxe Room
Hotel Tip Top Plaza has replied on Tue May 20 17:35:46 IST 2025
Dear Akhil John, Thank you for taking the time to share your feedback and for rating your stay 4 stars! We’re delighted to hear that you had a good experience at Hotel Tip Top Plaza and our staff and services met your expectations. Your kind words mean a lot to us. Looking forward to assisting you with many more memorable journeys in the future.
Excellent Stay
Excellent location , neat & clean, courteous staff , tasty food with hall mark - Gujarati Thali , 6 -9 Party Halls , professionally managed . Ideal for parties as well as staying !😇
Room: Super Deluxe Room
Hotel Tip Top Plaza
Dear Ms. Pavana Alevoor, Thank you so much for your wonderful 5-star rating and for sharing such kind words! We’re thrilled to know you enjoyed your stay with us at Hotel Tip Top Plaza. It’s great to hear you appreciated our location, cleanliness, courteous staff, and especially our signature Gujarati Thali. We’re also glad you found our banquet facilities well-suited for events. Your appreciation truly motivates our team to keep delivering memorable experiences. We look forward to welcoming you again—whether for a celebration or another comfortable stay! Warm regards, Team Tip Top Plaza
Poor Stay
The staff's at the reception are pathetic and doesn't bother about your experience at the hotel, despite paying for 2 guest's, I had to call them multiple times for water & bath towels , they simply ignored stating the other guest didn't share the identity document for them to update details, how does it matter ? I paid for 3 guest's and I should be serviced accordingly. Extremely poor support in parking my vehicle, the car got a dent by another car as it wasn't parked properly. The staff was rude and not helpfull. I am not visiting this stupid place ever agin.
Room: Super Deluxe Room
Hotel Tip Top Plaza has replied on Tue May 20 17:38:02 IST 2025
Dear Mr. Shailesh Avhad, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay with us. We are truly sorry to hear about the issues you faced with our front desk staff, room service, and parking assistance. This is certainly not the standard of service we aim to provide, and your experience is deeply concerning to us. Please rest assured that your feedback has been shared with the respective departments for immediate review and corrective action. We understand your frustration and regret that we were not able to meet your expectations. While we cannot change your recent experience, we would appreciate the opportunity to make things right, should you consider giving us another chance in the future. Warm regards, Team Tip Top Plaza
fantastic experience. must
it was great stay at tip top hotel there veg thali is very good. near city centre. clean hotel. must recommend to everyone
Room: Deluxe Room
Hotel Tip Top Plaza has replied on Wed Apr 30 15:40:16 IST 2025
Thank you so much for your kind words! We're delighted to hear you enjoyed your stay at Tip Top Hotel and loved our veg thali. It's great to know about cleanliness added to your experience. We truly appreciate your recommendation and hope to welcome you back again soon!
very expensive for poor rooms n service.
very basic and old rooms for the rates they charge. staff soliciates for tips. there was a cockroach in the washroom(unfortunately I dont have a picture). the lifts from basement are kept off at night so guests have to take stairs. after checkout removing our car from parking was quite a task
Room: Super Deluxe Room
Hotel Tip Top Plaza
Dear Ms. Kalpana Auti, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations and regret the inconvenience you faced during your stay. We sincerely apologize for the condition of the room, the pest issue, and the inconvenience with lift access and parking. Your comments regarding staff behavior are also concerning and are being taken very seriously—we will be addressing this internally to ensure it does not happen again. We value guest feedback as it helps us identify areas for improvement. Please rest assured that your concerns have been shared with the relevant teams for immediate attention. We hope you might consider giving us another opportunity in the future to provide a much-improved experience. Warm regards, Team Tip Top Plaza
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