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- Sonesta Suites, Thane
Sonesta Suites
About Property
Welcome to Hotel Sonesta Suites, your sanctuary of comfort and luxury in the heart of Thane. Every detail is crafted to ensure a ...Read moreAmenities
- 24-hour Room Service
- Smoking Rooms
- Air Conditioning
- Power Backup
- Elevator/Lift
- Refrigerator
- + More Amenities
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+91
Studio
Fits 2 Adults
Free Cancellation till 24 hrs before check in100% RefundNon RefundableNOWPay ₹017 Oct11:59 PM18 Oct11:59 AM19 Oct11:59 AMCheck-in
₹ 4,500Per Night:
₹ 3,886+ ₹ 450 taxes & fees
Very Good(56 RATINGS)
Thane West
2.9 km drive to Talao Pali Lake
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
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3 Room Types
- Free Cancellation
- Book with ₹0 Payment
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Opt for a free cancellation rate.
Studio
200 sq.ft (19 sq.mt)
1 King Bed
1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Air Conditioning
- Bathroom
- 24-hour Room Service
- Mineral Water
Room With Free Cancellation
Book with ₹0 Payment
Pay before 17 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹017 Oct11:59 PM
18 Oct11:59 AM
19 Oct11:59 AM
Check-in
₹ 4,500
₹ 3,886
+₹ 450 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card Offer - Get INR 839 Off! SELECT TO AVAIL
Login Now and get this for ₹3,841 or less
Super Deluxe Room
- 180 sq.ft (17 sq.mt)
- 1 Queen Bed
- 1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Smoking Room
- Air Conditioning
- Bathroom
- 24-hour Housekeeping
Room With Free Cancellation
Book with ₹0 Payment
Pay before 17 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹017 Oct11:59 PM
18 Oct11:59 AM
19 Oct11:59 AM
Check-in
₹ 5,500
₹ 4,749
+₹ 550 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card Offer - Get INR 1026 Off! SELECT TO AVAIL
Login Now and get this for ₹4,694 or less
Suite Room
- 250 sq.ft (23 sq.mt)
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Air Conditioning
- Bathroom
- 24-hour Housekeeping
- 24-hour In-room Dining
Room With Free Cancellation
Book with ₹0 Payment
Pay before 17 Oct, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹017 Oct11:59 PM
18 Oct11:59 AM
19 Oct11:59 AM
Check-in
₹ 7,500
₹ 6,476
+₹ 750 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card Offer - Get INR 1399 Off! SELECT TO AVAIL
Login Now and get this for ₹6,401 or less
Sonesta Suites Location
Location rated 3.0 by guests
What guests said
Guests praised the property's convenient location, highlighting its proximity to key areas like the Thane railway station. Many found it to be ideal for their needs, appreciating the accessibility and surroundings despite some mention of the industrial nature of the area. Overall, the location was considered a strong asset, contributing positively to the experience.
Property Rules at Sonesta Suites
Check-in: 12 PM Check-out: 11 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Unmarried couples allowed
- Local ids are allowed
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
56 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 3
- 1
- 4
- 5
- 5
- 5
- 4
- 4
Reviews Summary
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This property offers a stylish and clean environment with excellent customer service from a friendly staff. Guests appreciate the comfortable rooms, great amenities, and a convenient location near the railway station. The food is generally well-received, though some feel it could have more variety at breakfast. With ongoing improvements, like a new restaurant, the overall vibe is very welcoming, making it a great spot for a cozy and enjoyable stay.
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Latest first
1.0
Terrible Stay
aishwarya a.family
Property location was okay, was not difficult to find, pillows in the rooms had terrible smell, the front desk staff was very rude and unprofessional he denied for the checkin and shouted a lot, it was 1 am in the night because of this behaviour we also got irritated and u also talked to them in a very rude manner, then the manager asked us to call make my trip support centre and cancel the booking and asked for help and then later the front desk staff denied talking to make my trip customer support. After More than 1 hour of arguments we checked in and the manager kept saying sorry, we were tried from the journey so i told the manager we don’t need your sorry and then made him talk to make my trip customer support.
Room: Super Deluxe Room
Sonesta Suites has replied on Sun Jul 27 13:01:21 IST 2025
Dear Guest, We sincerely regret your distressing check-in experience. We understand your profound frustration with our staff's unprofessional conduct and the significant delay at 1 AM. Please accept our sincerest apologies for the inconvenience and stress this caused. We acknowledge the misunderstanding regarding our policy: rooms for 3+ guests or mixed-gender groups require immediate family/blood relation, as explicitly stated on our booking portal. While this policy is crucial for guest comfort and safety, its communication and handling during your arrival were unacceptable. We are conducting a thorough internal review of this incident to ensure all staff uphold the highest standards of professionalism, clarity, and empathy moving forward. Despite this difficult start, we truly hope you will grant us another opportunity to demonstrate our commitment to exceptional service and provide the comfortable, hassle-free stay you truly deserve at our hotel in Thane.
5.0
good stay at Hotel
krishna m.solo
It was nice experience , good stay good staff and hotel ambiences is also good we are recommended to stay here once we visit in Mumbai agian great stay Wal in Mumbai
Room: Studio
Sonesta Suites has replied on Mon May 19 13:13:42 IST 2025
Dear Guest, we appreciate your lovely feedback regarding your nice experience at our Hotel! We're delighted you enjoyed your stay, found our staff good, and liked our hotel's ambiance. We value your recommendation and eagerly await your next visit to our Hotel in Thane!
4.0
nice
amar n.group
the hotel is nice and clean. the staff is also decent but the breakfast quality can be improved by adding more items to the menu
Room: Studio
Sonesta Suites has replied on Sun Apr 13 11:52:49 IST 2025
Dear Guest, thank you for your feedback! We're glad you found our hotel nice and clean and appreciated our staff. We value your suggestion regarding breakfast and will certainly explore adding more items to our menu to enhance the dining experience. We hope to welcome you back to our hotel soon!
5.0
Excellent Stay
christopher o.couple
Great stay - clean & modern hotel - customer service of hotel staff was excellent & caring. They are building the restaurant at the moment & so when completed I am pretty sure the food will be super. Very relaxing & comfortable stay - would definitely recommend.
Room: Studio
Sonesta Suites has replied on Mon Apr 07 14:10:40 IST 2025
Dear Guest, thank you for your wonderful review! We're thrilled you enjoyed our clean, modern hotel and experienced our staff's excellent and caring service. We appreciate your recommendation and look forward to welcoming you back for another relaxing stay!
5.0
Excellent Stay
varanasi s.solo
"Great Stay at Sonesta Suites, Thane" I had a wonderful stay at Sonesta Suites. The staff was friendly and welcoming, the room was clean and comfortable, and the amenities were excellent. Convenient location. Overall, a fantastic experience—I'll definitely be back!
Room: Studio
Sonesta Suites has replied on Wed Mar 26 16:31:50 IST 2025
Dear Guest, thank you for your great review! We're glad you enjoyed your stay at our hotel. We look forward to your return!
1.0
Not good to stay
tracey s.
business
businessThis is teribble and we have to change the hotel after 1/2 days of stay and losts 19000 inr we have booked for 4 night
Room: Studio
Sonesta Suites
Dear Guest, we apologize for the disruption caused by adjacent government work, leading to your early departure and financial loss. We will address refund options with MakeMyTrip if possible.
5.0
Excellent Stay
manik.family
familyStay vasu very good. Location was ideal as per my need. Food was good albeit costly. Services and behavior of all staffs is the usp. On the whole a nice hotel.
Room: Studio
Sonesta Suites has replied on Mon Mar 03 14:53:07 IST 2025
Thank you for your kind words and for sharing your experience with us! 😊 We’re delighted to hear that you had a great stay and found our location ideal for your needs. Our team takes pride in deliver
5.0
Excellent Stay
arpit j.
Excellent room and his interior is very nice very good service and hotel situchated in good location
Room: Studio
Sonesta Suites has replied on Fri Mar 14 10:17:31 IST 2025
Dear Guest, we're thrilled you loved our room's interiors, excellent service, and prime location! Your positive feedback is greatly appreciated. We hope to welcome you back soon!
2.0
Poor Stay
naren s.
The manger talk rudely
Room: Studio
5.0
Excellent Stay
vikas p.
Excellent rooms, good room service
Room: Studio
Sonesta Suites has replied on Mon Feb 03 12:31:44 IST 2025
Thank you for your kind words! 😊 We're thrilled to hear you enjoyed our rooms and room service. Your positive feedback means a lot to us, and we look forward to welcoming you back to Sonesta Suites for another wonderful stay!
5.0
Great experience
prerna t.family
familyLoved the hospitality. Very neat & clean hotel & good staffing. Food is also the good. Had overall good stay!
Room: Studio
Sonesta Suites has replied on Mon Jan 20 18:49:15 IST 2025
Thank you for your kind review! We’re delighted to hear that you loved the hospitality and had a comfortable stay with us. Maintaining a clean and welcoming environment is our top priority, and it’s wonderful to know our team and food service met your expectations. We truly appreciate your recommendation and look forward to hosting you again for another memorable stay!
5.0
Excellent Stay
uzma m.business
Very excellent place, food ambience everything is top notch the service is great here very amazing
Room: Super Deluxe Room
Sonesta Suites has replied on Mon Dec 30 11:52:44 IST 2024
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the food, ambiance, and service at Sonesta Suites. Your kind words mean a lot to us, and it’s always our pleasure to ensure an amazing experience for our guests. We look forward to welcoming you back for another excellent stay!
5.0
Very good
darshan p.solo
soloGood stay, room is clean, service is also very good. Staff behavior nice. Overall rating 4. Staff service good
Room: Studio
Sonesta Suites has replied on Thu Dec 19 16:26:06 IST 2024
Thank you for your kind review! We’re thrilled to hear that you had a good stay and appreciated our clean rooms, excellent service, and the friendly behavior of our staff. Your feedback means a lot to us, and we look forward to welcoming you back to Sonesta Suites for another comfortable and enjoyable stay!
5.0
Excellent Stay
onkar.
best place to stay in thane. room cleaning and atmospheric is very good. very near by thane railway station... hotel staff is very good 😊. ok
Room: Studio
Sonesta Suites has replied on Tue Dec 17 11:51:59 IST 2024
Thank you so much for your kind words and positive review! We’re delighted to hear that you consider us the best place to stay in Thane and appreciated our room cleanliness, atmosphere, and convenient location near Thane Railway Station. Your compliments about our staff mean a lot to us, and we’re glad we could make your stay comfortable and enjoyable 😊. We look forward to welcoming you back to Sonesta Suites for another wonderful experience!
5.0
Highly recommend!
seerat m.couple
The hotel is very well built and the staff is very helpful and catered to all our needs! highly recommended!
Room: Studio
Sonesta Suites has replied on Tue Dec 03 11:39:43 IST 2024
Thank you so much for your wonderful review and 5-star rating! We’re thrilled to hear that you enjoyed our well-built property and that our staff could cater to all your needs. Your recommendation means the world to us, and we’re delighted we could make your stay a memorable one. We look forward to welcoming you back for another fantastic experience!
5.0
Excellent Stay
tugdual q.
Great stay, very sweet staff
Room: Studio
Sonesta Suites has replied on Tue Dec 03 11:41:24 IST 2024
Thank you for your kind words and 5-star rating! We’re delighted to hear you had an excellent stay and appreciated our sweet staff. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful experience!
4.0
Good hotel in not so desirable location
viraj j.solo
soloSonesta is a new hotel and so are the amenities/utilities provided by it. The room was fresh with plenty natural light and ventilation. The room was clean and so were the bed and bath linen. However, the hotel is still work in progress and hence there were some glitches (e. G. The elevator wasn't working and had to climb 3 floors to check in, some places on the floor were still being built and hence dusty, etc. The key issue is that the hotel is in an industrial area (wagle estate) and hence not a picturesque place. It's mostly deserted and in darker times becomes desolate. Getting an auto is difficult as well and the stay can be tricky in absence of personal transport. However, overall the product was decent. Coming to service, the reception guys were decent and helpful. They helped me auto twice and were ready to accommodate my luggage for few hours post checkout. However, they weren't ready to extend checkout despite the hotel being relatively unoccupied. They were ready to help out with food as well (although i didn't see onsite restaurant. While guys were very helpful, the tone was a bit transactional and i believe this can be improved. I recommend this hotel for singles and couples who have their own transport and just want a cosy place to crash at the end of the day.
Room: Studio
Sonesta Suites has replied on Fri Nov 29 18:27:30 IST 2024
Thank you for sharing such a detailed and thoughtful review! We’re glad to hear that you appreciated the freshness, cleanliness, and natural light in our rooms, as well as the helpfulness of our reception team. Your kind words about the amenities and our willingness to assist with luggage and food are truly appreciated. We acknowledge your feedback regarding the temporary glitches, such as the elevator and ongoing work. Rest assured, we are actively working to enhance these areas for a smoother guest experience. We also appreciate your input on the location and service tone, and we’ll strive to make improvements to ensure a more personalized and welcoming experience in the future. Thank you for recommending us as a cozy, comfortable place. We value your feedback and look forward to the opportunity to provide an even better stay on your next visit.
5.0
Awesome and fantastic
leon g.couple
coupleJust combine brilliance and pocket friendly and all the way better food and ambience with good people
Room: Studio
Sonesta Suites has replied on Sat Nov 16 19:08:16 IST 2024
Thank you for your fantastic review! We’re so glad to hear that you found the experience to be both brilliant and pocket-friendly. It’s wonderful to know that you enjoyed our food, ambiance, and the service from our team. Providing great value along with exceptional hospitality is what we strive for, and we’re thrilled that you had a memorable stay. We look forward to welcoming you again soon!
