The property is well-located near Shantikunj, making it convenient for visitors. While some guests appreciated the helpful staff and decent food quality, many reviews highlighted serious issues. Common complaints included dirty rooms, malfunctioning facilities, poor maintenance, and unresponsive service. The overall cleanliness left much to be desired, with reports of smelly sheets and broken amenities. Some guests found the pricing unjustified given the experience, leading to a generally unsatisfactory stay for many.