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Review Of Hotel The First By Goyal Hoteliers0123401234

Fatehabad Road, Agra | 1.7 km drive to Taj Mahal

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    1443 Ratings, 1213 Reviews

    excellent
    50%
    very good
    26%
    average
    6%
    poor
    7%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 1
    • 1
    • 2
    • 4
    • 3
    • 4
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness2.2
    • Value For Money3.8
    • Food4.5
    • Facilities4.5
    • Child Friendliness2.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property offers a prime location near the Taj Mahal, which guests appreciated. However, numerous reviews highlighted serious concerns about cleanliness and maintenance, citing unhygienic rooms, issues with amenities, and poor service. While some guests found the staff friendly, there are comments about rude behavior and inadequate responsiveness. An overall mixed bag of experiences with a strong emphasis on location versus cleanliness.

    Sort by:

    Positive first
    2.0

    Poor Stay

    satyabrata d.couple

    Unhygienic room and bathroom conditions and bath towels and pillows were not provided even after several requests, there was bed bugs too.

    Travel Month: Oct 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    shahnawaz a.couple

    There is no such deluxe room here they just have no deluxe room and it can be your worst choice so dont prefer this one

    Travel Month: Oct 2025

    Room: Deluxe window Room

    1.0

    Terrible Stay

    rajib b.solo

    Please immediate remove this hotel from your list. MMT is a brand so this property is not deserved the same.

    Travel Month: Oct 2025

    Room: Deluxe Room

    1.0

    terrible experience

    agnay p.couple

    very poor hotel only your last option if you wanna go ...the rooms are not similar to photos trust me ...also there are lot of insects including cockroaches in room . if we ask them to change the room due to insects they won't allow that also terrible experience

    Travel Month: Oct 2025

    Room: Deluxe Room

    1.0

    Very dirty hotel room

    aman k.couple

    The whole property was very poorly managed and dirty. The staff was not well behaved. The rooms are very dirty and there are insects in the room.

    Travel Month: Oct 2025

    Room: Deluxe Room

    • user photos
    2.0

    Poor Stay

    rakesh n.

    Facilities-wash Room me bucket not Provide/water Tap not working probably/A /C working not good condition/ staff not supporting

    Travel Month: Oct 2025

    Room: Deluxe Room

    3.0

    Average Stay

    aarti r.family

    hotel is very unclean. ac was not working. there was flies , lot of dust every where. location wise is very good.

    Travel Month: Sep 2025

    Room: Family Interconnecting Room

    5.0

    Excellent Stay

    biplab s.group

    An exceptional stay with top-quality service and great attention to detail. The hotel ensures cleanliness at the highest level, serves fresh and tasty food, and provides a warm, welcoming environment. Ideal for both corporate guests and leisure visitors alike.

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    satisfied stay

    viresh s.family

    A very neat Property just minute away from Tajmahal. fully clean and hygiene a warming welcome.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Hotel The First By Goyal Hoteliers has replied on Tue Aug 26 12:44:43 IST 2025

    Dear Viresh Ji, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your experience. your satisfaction is our priority, and we look forward to hosting you again! Regards, Team Goyal Hoteliers.

    2.0

    Poor Stay

    jaideep s.family with 3 kids

    Hotel rooms not clean,Service very be, The quality of breakfast was very bad and the whole family had stomach problems after eating it.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Hotel The First By Goyal Hoteliers has replied on Wed Aug 27 12:36:11 IST 2025

    Dear Jaideep Ji, We sincerely apologize for the issues you experienced during your stay. Your feedback is valuable, and we’ll work to resolve these concerns to ensure a better experience for future guests. Regards, Team Goyal Hoteliers.

    2.0

    Bad experience

    zineb e.solo

    A bad hotel. Rooms are not like in photos. They smell bad. Old A/C making noise. Noise from outside. I don’t recommand it .

    Travel Month: Aug 2025

    Room: Deluxe Room

    Hotel The First By Goyal Hoteliers has replied on Wed Aug 27 12:36:43 IST 2025

    Dear Zineb Ji, We sincerely apologize for the issues you experienced during your stay. Your feedback is valuable, and we’ll work to resolve these concerns to ensure a better experience for future guests. Regards, Team Goyal Hoteliers.

    5.0

    Excellent Stay

    naveen p.family

    yah Hotel bahut Achcha hai Yahan ka staff bahut Achcha hai Yahan Mera experience bahut Achcha raha hai maine Make my trip review padhakar Maine book kiya tha Mera experience bahut badhiya Raha main TRAI karunga Mere comment karta hun is hotel ko yah Hotel bahut Achcha hai Yahan ka staff bahut Achcha hai Yahan Mera experience bahut Achcha raha hai maine Make my trip review padhakar Maine book kiya tha Mera experience bahut badhiya Raha main TRAI karunga Mere comment karta hun is hotel ko

    Travel Month: Jul 2025

    Room: Deluxe Room

    Hotel The First By Goyal Hoteliers has replied on Tue Aug 26 12:47:39 IST 2025

    Dear Naveen Ji, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your experience. your satisfaction is our priority, and we look forward to hosting you again! Regards, Team Goyal Hoteliers.

    1.0

    Terrible Stay

    mulla m.family with 2 kids

    Very bad experience as per the price of the hotel facilities not up to the mark ,Room ambience is so bad and Old type of rooms Tv not working , Ac was old window AC leakage water , bathroom all so bad smell and water tap was not working, overall the hotel room was so warest.

    Travel Month: May 2025

    Room: Deluxe Room

    Hotel The First By Goyal Hoteliers has replied on Wed Aug 27 12:37:06 IST 2025

    Dear Mulla Ji, We sincerely apologize for the issues you experienced during your stay. Your feedback is valuable, and we’ll work to resolve these concerns to ensure a better experience for future guests. Regards, Team Goyal Hoteliers.

    1.0

    Terrible Stay

    sarang.

    The room was in the worst condition , not properly clean & unhygienic toilet , They said no to RO water no LAN service to contact the hotel staff , In breakfast they have four options in which you can choose only. One 1. Bread toast tea ( No juice ) 2. Pratha achar tae (if you order curd charge-able ) 3. Poha tae 4. Puri bhaji tae Any other thing is charge able The location was on the road but ambiance of hotel was terrible

    Travel Month: May 2025

    Room: Deluxe Room

    Hotel The First By Goyal Hoteliers has replied on Wed Aug 27 12:37:20 IST 2025

    Dear Sarang Ji, We sincerely apologize for the issues you experienced during your stay. Your feedback is valuable, and we’ll work to resolve these concerns to ensure a better experience for future guests. Regards, Team Goyal Hoteliers.

    5.0

    super service

    sk a.family

    best hotel safe car parking and nearest taj mahal nit nad clean room' ac room clean toilet overall best hotel

    Travel Month: May 2025

    Room: Deluxe Room

    Hotel The First By Goyal Hoteliers has replied on Sun Jun 01 11:20:14 IST 2025

    Dear Sk Arshad Ji, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your experience. your satisfaction is our priority, and we look forward to hosting you again! Regards, Team Goyal Hoteliers.

    1.0

    Terrible Stay

    kundan b.family

    worst hotel I will never book any hotel in future for that I don't know name

    Travel Month: May 2025

    Room: Family Interconnecting Room

    Hotel The First By Goyal Hoteliers has replied on Wed May 28 15:00:10 IST 2025

    Dear Kundan Ji, We sincerely apologize for the issues you experienced during your stay. Your feedback is valuable, and we’ll work to resolve these concerns to ensure a better experience for future guests. Regards Team Goyal Hoteliers

    2.0

    bad experience

    shivam g.family with 2 kids

    Very bad experience as per the price of the hotel facilities are not up to the mark,room was very old type overall ver bad

    Travel Month: May 2025

    Room: Family Interconnecting Room

    Hotel The First By Goyal Hoteliers has replied on Sun May 25 10:39:40 IST 2025

    Dear Shivam Ji, We sincerely apologize for the issues you experienced during your stay. Your feedback is valuable, and we’ll work to resolve these concerns to ensure a better experience for future guests. Regards Team Goyal Hoteliers

    1.0

    Terrible Stay

    ayush m.couple

    I have booked the room which i have seen jn the images but as i visited that place i got the room which was completely different although i did have the option to change it at that time and I can’t do any thing so i stayed there although things were completely different they have shown something else online and i got the other

    Travel Month: May 2025

    Room: Deluxe Room

    Hotel The First By Goyal Hoteliers has replied on Fri May 23 12:34:54 IST 2025

    Dear Ayush Ji, We sincerely apologize for the issues you experienced during your stay. Your feedback is valuable, and we’ll work to resolve these concerns to ensure a better experience for future guests. Regards Team Goyal Hoteliers

    5.0

    good hotel

    family

    neat and clean rooms staff is very friendly . khana Pina bahut Achcha Hota Hai. nearby Taj Mahal sabse badhiya hai

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
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    • user photos

    Hotel The First By Goyal Hoteliers has replied on Tue Aug 26 12:50:04 IST 2025

    Dear Guest Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your experience. your satisfaction is our priority, and we look forward to hosting you again! Regards, Team Goyal Hoteliers.

    2.0

    Bad experience on stay

    gaurav m.family with 2 kids

    Room is different from booking. Check in delayed due to AC not working MMT price is more than actual price

    Travel Month: Apr 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
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    Hotel The First By Goyal Hoteliers has replied on Wed May 07 13:08:37 IST 2025

    Dear Gaurav Ji We sincerely apologize for the issues you experienced during your stay. Your feedback is valuable, and we’ll work to resolve these concerns to ensure a better experience for future guests. Regards Team Goyal Hoteliers

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