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Review Of Hotel Swapna International

Grant Road, Mumbai | 2.2 km drive to Tata Garden Park

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.5
    Average

    57 Ratings, 40 Reviews

    excellent
    14%
    very good
    12%
    average
    14%
    poor
    25%
    bad
    35%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 1
    • 5
    • 1
    • 2
    • 1
    • 1
    • 2

    Rating Categories

    • Location3.7
    • Cleanliness2.8
    • Room2.8
    • Value For Money3.0
    • Food4.5
    • Facilities2.7
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property has a great location, making it easy to explore nearby attractions and markets. Guests appreciate the helpful staff, but many reviews highlight issues like dirty rooms, poor cleanliness, and inadequate amenities. Problems with maintenance and pest control were also noted, along with uncomfortable room sizes and an overall experience that often falls short of expectations.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    amit t.

    It should not be a called a hotel. Room was filthy beyond description. It was stinking. The sheets had stained. They even tried to charge for a water bottle.

    Travel Month: Sep 2025

    Room: Standard Double Bed AC

    2.0

    Poor Stay

    gaurav.

    Room was dirty and small. There is no cleanliness, no ventilation. The geyser wasn't working. Ac was the only thing that was working just fine.

    Travel Month: Jan 2025

    Room: Standard Double Bed AC

    Hotel Swapna International has replied on Wed Jan 22 11:56:55 IST 2025

    So Sorry For your inconvenience. We are Under Construction and trying our best solve all your problems. The Geyser works actually. Still we are sorry for all your inconvenience . Thank You For Razing this review it will help us to make a better stay for other costumer in future. We would like to see you again and i promise to give a premium room as an Apology. Thank you

    2.0

    Facility is poor

    darshana k.loyalty-iconsolo

    So congested place. No ventilation in rooms

    Travel Month: Jun 2022

    Room: Standard Double Bed Non AC

    1.0

    Worst hotel ever

    raja j.group

    It’s a terrible experience, the worst service

    Travel Month: May 2022 (3-Night Stay)

    Room: Standard Double Bed AC

    2.0

    Old room

    rajesh k.family

    Poor cleaning service and bad room.

    Travel Month: May 2022

    Room: Standard Double Bed AC

    2.0

    Poor stay

    sohan s.family

    Rooms and Hotel gallery very poor. Bed are not god.

    Travel Month: Dec 2019 (3-Night Stay)

    Room: Triple Bed Non AC (Non Attach Washroom)

    2.0

    Hotel is not good condition

    indrajit k.group

    Don't go same Hotel Hotel lift is not working properly ea condition is very poor.

    Travel Month: Jun 2019

    Room: Double Bed A/C Room

    3.0

    Service

    amrish b.

    AC and bathroom equipment not working.

    Travel Month: Dec 2018 (3-Night Stay)

    Room: Double Non A/C Room

    1.0

    Pathetic facilities and even more pathetic staff

    ganesh.couple

    The room was a dark room with a torn bedsheet . The washroom too had cigarette butts and other stuff lying here and there . But the worst thing was bed bugs which irritated us to such an extent that we had to leave the room at 12. 30am . And the management is so hopeless, they didn't care about the guest . They were concerned only about the business . Their attitude was, "this is the first time this has happened so we cannot do anything. And you have stayed for 12 hrs, so we wont refund your money

    Travel Month: Mar 2018

    Room: Double Bed A/C Room

    3.0

    For one day stay is

    jinish p.family

    Nice rooms for one day stay. Rooms are clean but some bugs are in our room. No hot water available.

    Travel Month: Jan 2018

    Room: Double Bed A/C Room

    2.0

    This hotel is very small.

    siba p.couple

    I m 35 percentage satisfied in this hotel. For locality this is good ... Buy in other facilities ... Its not good for couples ... Because very small room with big money ... So I m request to make my trip .. Please reduce the price of this hotel

    Travel Month: Oct 2017

    Room: Double Bed A/C Room

    5.0

    All facilities are good

    pindal r.solo

    All facilities are good and its nearby station so it will helpful. Service and staff are nice and helpful there are no any extra hidden cost so no problem. Lets hope for more better services and best of luck for future.

    Travel Month: Sep 2017

    Room: Double Non A/C Room

    1.0

    Very disappointed

    sneh.solo

    Hotel is okay not at all worth for the charges paid. Rooms not so good. No amenities working. Not recommended. Staff is good but hotel rooms are not good. TV was not working. Very disappointed against the money paid not at all happy.

    Travel Month: Sep 2017

    Room: Double Bed A/C Room

    2.0

    A/c rooms are OK.

    george s.solo

    A place just to stay. Nothing else. Rooms need to renovate and maintain. Non a/c are not up to the mark. A/c rooms are OK. Pest control to do every now and then to have a cockroach free room. Reception staff are good to deal with.

    Travel Month: Sep 2017

    Room: Double Non A/C Room

    5.0

    Clean and Neat Rooms

    rajeshgiri g.couple

    Room are nice and very clean, location is very well all are in main points near by hotel. Management is very good every time room boy is good in room service.

    Travel Month: Aug 2017

    Room: Double Bed A/C Room

    3.0

    Economically Good hotel

    kailash s.group

    Nice place to stay with friends and gang. Will not recommended for family. Friendly staff. Can improve on providing better linen. Neat toilets. Location is fine, just 5min walk from Grant Road station.

    Travel Month: Aug 2017

    Room: Double Non Ac Room

    1.0

    Nothing is highlight, it worth of value is 1000.

    siva p.group

    Hotel name is swapna international, but it is like local(village) type hotel, very small room, AC also not working, tv is very small and not at all clean, it is value of money is lessthan 1000 rupes but cost of hotel is 4000 collected, worst service, don't prefer this hotel

    Travel Month: Jun 2017

    Room: Four Bed Ac

    2.0

    Dirty hotel

    akhilesh.family

    When I told him the room is totally different from the picture & its very dirty then he told me. This is the availability if you want or not as you wish. When my friend came to meet me then they charged 150 Rs extra as room entry they told me if you want to meet you can meet in reception.

    Travel Month: Dec 2016 (3-Night Stay)

    Room: Double Non Ac Room

    2.0

    Not good for family

    sachin v.family

    I can say that, it's not for the family. Rooms are extra compact and they were smelling. The entrance is shabby so much that you feel you are at wrong place. We just stayed their for night and left in morning as soon as possible. MMT, do not suggest for family.

    Travel Month: Apr 2017

    Room: Tripple Bed Ac

    1.0

    People were roaming shirtless

    saral b.family

    Its a cheap hotel I was with my family and people were roaming shirtless around the hotel drinking alcohol. Its not a good hotel if you have a female member with you. So please don't even try to visit there with family. If you are alone you can go to that hotel.

    Travel Month: Dec 2016

    Room: Double Ac Room

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