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Review Of Hotel Sun Star Residency- Fort

South Mumbai, Mumbai | 1.5 km drive to Bombay Hospital & Medical Research Centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    2.8
    Average

    30 Ratings, 13 Reviews

    excellent
    10%
    very good
    30%
    average
    13%
    poor
    27%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 2
    • 3
    • 4
    • 2
    • 3
    • 3
    • 3

    Rating Categories

    • Cleanliness2.3
    • Value For Money1.8
    • Food3.0
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property boasts a prime location just 500m from CST, making it super convenient for tourists with nearby attractions and restaurants. Guests appreciate the clean bathrooms and courteous staff, while some rooms offer comfort and hygiene. However, there's feedback about inconsistent service, small room sizes, and issues like bed bugs, indicating a mixed experience overall.

    Sort by:

    Positive first
    4.0

    Good Stay

    family with 1 kid

    The best thing about this hotel is the location which is 500m from CST. Most of the tourist points are nearby. Restaurants are also nearby. Amenities and other services are average but considering the price, it's a good hotel.

    Travel Month: Dec 2024

    Room: Deluxe Double Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    ashutosh g.

    Convenient location. Clean bathroom. Courteous and helpful staff

    Travel Month: Nov 2024

    Room: Deluxe Double Room

    3.0

    Average Stay

    ashutosh g.

    Comfortable room. Clean toilet. Ideal locality for me.

    Travel Month: Sep 2024

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    umesh s.

    The hotel was worst. Staff also not good. Staff were rude with us. Room service also terrible.

    Travel Month: May 2024

    Room: Deluxe Double Room

    1.0

    Bed bugs problem

    sandip k.business

    Bed bugs problem, need pest control

    Travel Month: Apr 2023

    Room: Deluxe Double Room

    4.0

    Well maintained

    madhusudhan p.business

    Nice room working ac maintaining hygene

    Travel Month: Feb 2023

    Room: Deluxe Double Room

    2.0

    Poor Stay

    sanjay k.

    They were charging 25rs. Instead of 15 rs. For water bottle. Room is very small, rate was very high compare to amenities and room space.

    Travel Month: Feb 2023

    Room: Deluxe Double Room

    2.0

    The worst hotel

    kailash.business

    Poor service, poor ambience, not cleanliness. Should not suggest to customer

    Travel Month: May 2022

    Room: Deluxe Double Room

    1.0

    No windows bathroom water problem no tv available

    omkar b.family

    Poor staff is valuable, nera l

    Travel Month: May 2022

    Room: Deluxe Double Room

    4.0

    Good staff

    zoheb s.loyalty-iconfamily

    I am very comfortable stay in t

    Travel Month: May 2022

    Room: Deluxe Double Room

    2.0

    Room good

    kaustubh k.couple

    Room was good and hygiene but t

    Travel Month: Apr 2022

    Room: Deluxe Room With Shared Bathroom

    2.0

    One of the bad experience i had.

    anup m.family

    I stayed in delux room with my family having wife and two small kids

    Travel Month: Apr 2022

    Room: Deluxe Double Room

    4.0

    Good stay

    arun.group

    The Hotel was good. Staff were very good in their services. Room was nice with good room service. They provided hot and cold water on time. Washroom was clean. Location was good. Overall, Worth the money spent.

    Travel Month: Feb 2020

    Room: Deluxe Room With Shared Bathroom

    Hotel Sun Star Residency- Fort has replied on Wed Mar 18 16:54:20 IST 2020

    Dear guest, greetings from Sun Star Residency! Thank you for sharing feedback on this platform as it means the world to us to hear back from our guest. We are glad that you had a good stay and were happy with the services provided to you. We are glad that our staff left a positive impression on you. We look forward to hosting you again on your next visit. With warm regards, Sun Star Residency and team.

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