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Review Of Ganesh Palace

Ghatkopar West, Mumbai | 2 km drive to Red Carpet Wax Museum

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    164 Ratings, 76 Reviews

    excellent
    16%
    very good
    22%
    average
    30%
    poor
    15%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 3
    • 2
    • 3
    • 3
    • 3
    • 3
    • 3
    • 4

    Rating Categories

    • Location3.3
    • Cleanliness3.3
    • Room3.1
    • Value For Money3.0
    • Food2.6
    • Security3.3
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    Review Summary

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    This property has a convenient location close to Ghatkopar Station and a bustling market. Guests appreciate the friendly and cooperative staff, and many enjoy the quality of food, especially at the nearby Bharat Cafe. However, there are concerns about cleanliness, outdated facilities, and a lack of amenities. Mixed reviews highlight small room sizes and difficulty accessing upper floors.

    Sort by:

    Positive first
    2.0

    west of money.

    amarjit c.solo

    This hotel has no proper facilities and lacks cleanliness. Please do not suggest it to anyone.

    Travel Month: Jul 2025

    Room: Standard Double Room

    4.0

    Good Stay

    shivanshu o.

    Staff was good, overall it was a pleasant stay. Done thanks

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Standard Double Room

    Ganesh Palace has replied on Tue Mar 25 14:27:37 IST 2025

    Dear sir, thank you for your kind words, we look forward to your next stay with us

    1.0

    Terrible Stay

    neel s.loyalty-iconbusiness

    Bad service. No one available to open the hotel gate in night. Rules of not coming post 10 pm and all not acceptable

    Travel Month: Nov 2024 (5-Night Stay)

    Room: Standard Double Room

    • user photos
    • user photos
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    2.0

    Poor Stay

    gopakumar.

    Ok. It was a hopeless stay. The room is very small. Surrounding are very bad. They don't even serve tea on payment. Staff are uncultured and careless. No lift. We have to carry our luggage ourself to 3rd floor. Between 12 pm. And 6 am, they lock the ground floor gate ( only one gate up to 4th floor) and no hotel staff present. This hotel is totally outdated and carry on with the " legacy of 25 years " without realising the change in the hotel industry. They don't provide sealed water bottle. They have not kept fire fighting equipment. In case of fire hazard, nobody will be saved. No fire escape steps. Windo ac are very old and emanating sound, which disturbs peaceful sleep and work/study.

    Travel Month: Nov 2024

    Room: Standard Double Room

    Ganesh Palace has replied on Wed Dec 04 13:35:15 IST 2024

    Apologies for your inconvenience sir, We are extremely fire complaint with all our government certificates in place and take safety very seriously.

    5.0

    Excellent Stay

    shikha s.loyalty-icon

    Very comfortable stay, service on time, friendly reception staff, hotel's cleanliness good, spacious rooms, connecting metro and local train

    Travel Month: Nov 2024

    Room: Standard Double Room

    Ganesh Palace has replied on Tue Mar 25 14:28:08 IST 2025

    Dear Guest, thank you for your kind words, we look forward to your next stay with us

    2.0

    Customer feedback

    yogesh r.family

    Hotel is not that much nit and clean. There is so many incen found in bed. Food is pathetic order one simple tea the same was horrible. Ac / tv are so old and outdated nothing was work properly. Staff is also not interested in customer issues. There is mosquito and other incencs found in rooms which may cause serious disease to small kids. Everything is smalley and hotel furniture and rooms facilities are so old and outdated basic rooms lights are not working properly the same is also broken. I was staying with my family and i have left the hotel before my booking. I suggest to all reders don't go with this hotel just looking at easy traveling

    Travel Month: Oct 2024

    Room: Standard Double Room

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    3.0

    Too expensive with useless furniture and bugs

    family

    The hotel location is good and the view is good in the 1st shot but the rooms have no windows. Full of mosquitos and bugs. Rooms are large but filled with a lot of useless furniture which resulted in narrowing the room space.

    Travel Month: Sep 2024

    Room: Standard Double Room

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    4.0

    One night stay for work

    kartik d.loyalty-iconbusiness

    Very convenient location. Clean room clean toilets. . The room needs a paint job. Has a full restaurant below so no food services availed

    Travel Month: Aug 2024

    Room: Standard Double Room

    Ganesh Palace has replied on Tue Mar 25 14:30:06 IST 2025

    Dear Guest, thank you for your kind words, we look forward to your next stay with us

    4.0

    Good Stay

    baburaj.solo

    Good experience, and travel-ling was also smooth, as the bus was great with all the necessities provided

    Travel Month: Jun 2024

    Room: Standard Double Room

    Ganesh Palace has replied on Tue Mar 25 14:30:16 IST 2025

    Dear Guest, thank you for your kind words, we look forward to your next stay with us

    2.0

    Poor Stay

    arun k.loyalty-icon

    2

    Travel Month: Jun 2024 (6-Night Stay)

    Room: Standard Double Room

    5.0

    Wonderful hotel

    raviraja p.business

    Was excellent stay, i was booked online another hotel, when i reach it was terrible place, then i decided to search another place, i got ganesh palace which make me wonderful journey, staffs are friendly, opposite railway station, market is near by, ground floor very famous bharat cafe restaurant, where i eat my 3 time meal.

    Travel Month: Mar 2024

    Room: Standard Double Room

    Ganesh Palace has replied on Tue Mar 25 14:30:08 IST 2025

    Dear Guest, thank you for your kind words, we look forward to your next stay with us

    4.0

    Co-operative and helpful

    hakaji t.business

    The staff of the hotel was co-operative and helpful. Reached after mid-night, they have posted the message to connect the concerned staff and immediate positive response was received with smile. Staff of connected restaurant bharat cafe was equally helpful. A positive attitude was evident. Thanks

    Travel Month: Jan 2024

    Room: Standard Double Room

    Ganesh Palace has replied on Tue Mar 25 14:30:18 IST 2025

    Dear Guest, thank you for your kind words, we look forward to your next stay with us

    3.0

    Average Stay

    amol g.couple

    Bathroom lock was not working. Mosquitoes are everywhere. They make one bed queen size bed by joining two single bed. That was uncomfortable. Staff was supportive and professional.

    Travel Month: Dec 2023

    Room: Standard Double Room

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    2.0

    The stay was very average.

    bhagesh m.couple

    Room was to small, the worst part was the bed there is no mattress it’s to hard to sleep on that there is no life the front desk person was not helpful in room there is no amenities

    Travel Month: Nov 2023

    Room: Standard Double Room

    1.0

    Bad hotel with mannerless behaviour

    kunjan d.group

    There is time limit for this hotel very bad experience and not satisfying stay. Very very bad experience staff is good manager is very rude and mannerless behaviour.

    Travel Month: Oct 2023

    Room: Standard Double Room

    2.0

    Below average hotel

    arun t.business

    Don't even provide water bottle for drinking and this hotel has not been renovated since it launched

    Travel Month: Aug 2023

    Room: Standard Double Room

    5.0

    for service

    rajkumar c.couple

    Ganesh palace hotel is excellent and thats service also is good...😍😍I was happy

    Travel Month: Aug 2023

    Room: Standard Double Room

    5.0

    Satisfaction of service

    chauhan r.couple

    Ii was very happy with the service of ganesh hotel and i hope that if i get a chance again, i will definitely come to ganesh hotel. Thanku so muchhhhh

    Travel Month: Aug 2023

    Room: Standard Double Room

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    5.0

    Excellent

    abhijit s.solo

    Room was neat and clean, staff was cooperative, and even in rain they maintained cleanliness in the corridor.

    Travel Month: Jul 2023

    Room: Standard Double Room

    3.0

    Average Stay

    abhishek v.

    It was a decent stayz. However i did not feel it was value for money, kind of amenties were there was not upto the mark and being paid 2650 rupees a person would expect something better, had issue in the washroom as well where in there was no water at all.

    Travel Month: Jul 2023

    Room: Standard Double Room

    • user photos
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