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You are booking hotel for more than 30 days
Chakan, Pune | 31.9 km from city centre
88 Ratings, 36 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests mainly appreciate the tasty food and friendly staff at this property, along with the good room facilities and decent parking. However, cleanliness issues, poor maintenance, and lack of basic amenities like hot water and proper hygiene in washrooms are major concerns. Some mention the property has a good location but needs better service and upkeep.
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Terrible Stay
Worst hotel, no water in washroom
Room: Deluxe Room (Queen Bed or Twin Bed)
Poor hotel
Poor entrance, poor hygiene
Room: Deluxe Room (Queen Bed or Twin Bed)
Terrible Stay
Unhygienic ROOM & Washroom. Wall was leaking. Linen were smelly. I will not recommend this property to anyone.
Room: Deluxe Room (Queen Bed or Twin Bed)
worst stay
found in google maps . Room is not maintained well full of bed bugs cockroaches roaming inside the room. Booked the room for my client partner he not satisfied with the stay. Photos which are show in website are too old.
Room: Deluxe Room
Poor Stay
Service not good, we booking for 2 person,at early morning 3:30am hotel representative says us that only 1 person booking done
Room: Deluxe Room
better place to stay
good food & neat rooms parking are available need to focus bit on maintenance part as well over all the satay was good
Room: Deluxe Room
Terrible Stay
Bad smell in washrooms, no proper water and no hot water. Charged additional 80% early check in. Rooms were not clean.
Room: Deluxe Room
Very good hotel, recommended for happy stay
Very nice stay i had, nice food and staff, my one-week stay was very good and clean hotel, toilet is very clean, services great
Room: Deluxe Room
Poor Stay
Washroom was not clean, morning breakfast was delayed and not good.
Room: Deluxe Room
HOTEL STONARC has replied on Sun May 19 13:14:33 IST 2024
Dear Sir, Thank you for getting the same to our notice. Apologies for the inconveniences caused. We always try to give the best services to our respected guests. We would definitely pass on the same to our house keeper and executive chef so that you dont have to face the same problems on your next visit. Kindly forgive us this time.
Average Stay
Breakfast was not good.
Room: Executive Room
HOTEL STONARC has replied on Wed Apr 03 15:35:34 IST 2024
Dear Sir, kindly let us know as what you did not find good in breakfast.
Terrible Stay
Very bad and smelly hotel. Location not correct on gps. No guards at the entry of the gate. Very bad location
Room: Deluxe Room
HOTEL STONARC has replied on Wed Apr 03 15:46:07 IST 2024
Dear Sir, Sincere apologies for the inconveniences' caused. We have improved upon these aspects now. Please give us one last chance to serve you.
Nice stay
businessGood service, clean rooms and polite staff. Great view from room. Food quality is good. Hotel interior is impressive.
Room: Deluxe Room
HOTEL STONARC has replied on Wed Apr 03 15:37:16 IST 2024
Dear Sir, thank you so much for the kind words of appreciation. It would motivate the entire hotel staff to work much better. Please do come back again and give us a chance to serve you one more time
Stay
Food was tasty and reasonably priced. Looks old but well maintained. Would definitely stay if i visit again
Room: Deluxe Room
HOTEL STONARC has replied on Wed Apr 03 15:38:18 IST 2024
Dear Sir, thank you so much for the wonderful words of appreciation. Would love to serve you again at the earliest
Excellent Stay
Ok.
Room: Deluxe Room
HOTEL STONARC has replied on Wed Apr 03 15:39:06 IST 2024
Dear Sir, thank you so much for the wonderful words of appreciation. Please do visit us again
Food
Amazing taste and super hospitality
Room: Executive Room
HOTEL STONARC has replied on Wed Apr 03 15:40:36 IST 2024
Dear Sir, your words of appreciation are very wonderful and really mean a lot to us. It would help us to motivate ourselves and go an extra mile for the guests. Thank you so much one more time and please do visit us again
Not worth
Renewed but water taps and power sockets are not working. You will get better rooms for this price
Room: Executive Room
HOTEL STONARC has replied on Wed Apr 03 15:43:45 IST 2024
Dear Madam, sincere apologies for the inconveniences you have faced here. Please forgive us. Would definitely try to give you a much better experience when you come back.
Water bottle is so expensive
Restaurant sells water bottle at 52 rs which water bottle hardly available anywhere at 23-30 per liter
Room: Executive Room
HOTEL STONARC has replied on Sat Mar 20 11:06:45 IST 2021
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.Please feel free reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Warm Regards,General ManagerHotel Stonarc
Good
Lunch was good, but tandoori roti/nan was not available.
No temperature check, no sanitizer/handwash in the room.
Room: Executive Room
HOTEL STONARC has replied on Wed Jan 20 11:03:54 IST 2021
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.Please feel free reach out to below email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Warm Regards,General ManagerHotel Stonarc
Poor service
businessPoor service they offered. Ac was not working nor was the wifi. They did not have proper covid measures.
Room: Executive Room
HOTEL STONARC has replied on Sat Jan 09 12:20:42 IST 2021
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.Please feel free reach out to below email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Warm Regards,General ManagerHotel Stonarc
Good
I visited the hotel last year at that time service was good, due to this pandemic situation services are restricted. Right now it's not a value for money option
Due to this pandemic situation services are restricted
Room: Executive Room
HOTEL STONARC has replied on Sat Jan 09 12:22:07 IST 2021
Dear GuestThank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Hotel Stonarc is truly a gem to have with us! We count ourselves lucky for customers like you. We look forward to working with you again in the future!Warm Regards,General ManagerHotel Stonarc
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