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Baithakkhana, Kolkata | 940 m drive to Sealdah Railway Station
29 Ratings, 8 Reviews
Last 10 Customer Ratings (Latest First)
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Terrible Stay
room size too small, dirty room, no cleaner, as per the price point of the view room is below the average
Room: AC Double Bed Deluxe Room
HOTEL SREE DURGA has replied on Tue Apr 22 09:50:27 IST 2025
Dear Mr. Rudra, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced and for falling short of your expectations. We are truly sorry to hear about the cleanliness issues and the room size not meeting your standards. Please be assured that this is not reflective of the quality and service we aim to provide. Your concerns have been noted and shared with our housekeeping and management teams to take immediate corrective action. We value your feedback and would appreciate the opportunity to make things right. Should you consider giving us another chance, we will do our best to ensure a much-improved experience. Warm regards, Guest Relations Team
The best hotel
the propery is very clean and the staff were also so friendly, I felt like that i live in my home, totally a good place
Room: Non AC Single Room
HOTEL SREE DURGA
Dear Mr. Reddy, Thank you so much for your wonderful review! We’re truly delighted to know that you had such a pleasant stay with us and felt right at home — that’s exactly what we strive for. Your kind words about our cleanliness and friendly staff mean a lot to us. It was a pleasure hosting you, and we look forward to welcoming you back for another comfortable and memorable stay! Warm regards, Hotel Sree Durga Management Team
Comfortable
They are really cordial with guest. And Hotel is very good in scenes of budget.Its located on prime location.
Room: Non AC Single Room
HOTEL SREE DURGA
We're delighted to hear that you found our team cordial and appreciated the cleanliness and budget-friendly comfort of our hotel. We're especially glad you enjoyed our prime location—it truly means a lot to us. Your feedback encourages us to continue providing great service and an enjoyable stay for all our guests. We hope to welcome you back soon for an even better experience! Warm regards, Hotel Sree DurgaTeam
Average Stay
I booked the room for 4 of us but he didn't give the room that was booked even though both of us told him.
Room: Non AC Four Bed Standard Room
HOTEL SREE DURGA has replied on Mon Jun 30 18:07:11 IST 2025
We sincerely apologize for the inconvenience you experienced regarding the room allocation. It is disappointing to hear that the room provided did not match your booking, despite your clarification at check-in. Please rest assured that we are looking into this matter to ensure it does not happen again in the future. We are working to improve our overall guest experience. Your feedback is important to us and helps us identify areas where we need to do better. We hope to have the opportunity to welcome you again and provide you with the service and stay you rightfully expect. Warm regards.
Excellent Stay
Room is clean and staff behaviour is also very polite. Overall my experience is good in this hotel.
Room: Non AC Composite Double Bed Standard Room
HOTEL SREE DURGA has replied on Sat Mar 08 09:52:33 IST 2025
Dear Haridev Purve, Your satisfaction means a lot to us, and we look forward to welcoming you again soon. Have a great day! - From Hotel Sree Durga team
Excellent Stay
Okay so i booked one room and the bathroom was in share but the manager is so kind he gave me a room with an attached bathroom and the room was clean and of course all the staff's are so so good
Room: Single Room
HOTEL SREE DURGA has replied on Wed Mar 05 10:52:22 IST 2025
Sounds like a wonderful experience! It's great to hear that the manager went above and beyond to accommodate you. A clean room and attentive staff can really make a stay enjoyable. Thanks for sharing
Great hotel, beautiful staff super, management is very good, enjoye
soloGreat hotel, beautiful staff super, management is very good, realy enjoyed the sta, very near to sealdah
Room: Standard Double Ac
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