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Review Of Hotel Shanti Palace

Gandhi Road, Darjeeling | 2.6 km drive to Darjeeling Mall Road

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    2.2
    Average

    54 Ratings, 38 Reviews

    excellent
    11%
    very good
    9%
    average
    15%
    poor
    20%
    bad
    44%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 1
    • 3
    • 2
    • 3
    • 4
    • 1
    • 1

    Rating Categories

    • Location3.1
    • Cleanliness2.6
    • Room3.1
    • Value For Money3.0
    • Food3.4
    • Facilities2.7
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    Reviews Summary

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    The property has received mixed reviews from guests. While some guests appreciated the excellent views and supportive staff, many highlighted serious issues such as unclean rooms, poor maintenance, and inconvenient locations. Complaints about small room sizes, bad food quality, and overall lack of basic amenities like working TVs and intercoms were common. A few guests did enjoy their experience due to decent food and positive interactions with staff. However, the overwhelming sentiment points to dissatisfaction with the stay.

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