Hotel Shanti Palace

very poor service. toilet is not cleaned properly. I think its a bad day for me. so request you all plz don't book through online.

Yes

not good for couples and online photos are different from real room. first check room then pay

Comfortable stay. Staff are nice

Pathetic! absolutely pathetic. The service of mm t has gone down anyways, but the quality of hotels and restaurants under mm t have also deteriorated. Absolute nonsense

It was very bad hotel and ruddy behavior of staff room is too small

Rooms are avg, location of property is also avg, staff are very supporting

Even-though a solo traveller they gave me a very big room which was not satisfactory. Service was also not better

Dirty cheap rooms with unhygienic stuffs with horrible services along with zero basic standards are maintained e. G. Charging points, wardrobe without hanging facilities even partly torned, intercom malfunction etc.

Not worth it to stay in this hotel

The view from the room was excellent. Worthy staying there.

Experience is not good as expected. Not good facility of food. Not responsive in any manner. Very small rooms. No place even to sit luggage

MakeMyTrip must take out this hotel from its website, it is like fooling the guest.

Poor service. Need more maintenance.

We checked in this hotel during our stay at Darjeeling. The staff is just amazing right from reception to the kitchen. This is one great hotel you shouldnt miss. Rooms were cleaned with very attractive staircase. Views from hotel is excellent. Rooms size is normal. Food quality is good.

My experience in this hotel is awesome. The rooms were really of standards and the food was yummy. The ambiance is perfect in the reception area. The bathroom is equipped with all minimum amenities required for a star hotel. The room service is available 24 hours. This hotel is near to mall road.

I liked the stay.room was nice with wooden furnishings.however, cleanliness was an issuethey got the room cleaned just before we checked-in.the bathroom I found to be extremely disgusting.clearly the worst thing about the hotelrest was ok.

Rooms were quite small and untidy. TV were not working properly in any rooms. The manager and staff was not helping out in this issue. Room service and food was quite good. Location is too far from the hustle of the city. It would be at least 1 km from the main square and you have to walk by foot as there are no autos and rickshaws on this hilly area.

Hotel location is far from mall road. Room is worst. Employees are not cooperative. Food was also worst. So please don't visit Hotel Shanti Palace. I have paid 1800 for INR night but I didn't get value for my money. Rooms are not more than 500 Rs. So please don't visit this hotel.

Dirty bathroom and dirty room. Smelly linen. Badly behaved service boys and trying to sell Darjeeling tea incessantly. No manners, walks into the room. Service takes hours. We had to wait for dinner for 1 hour. Glasses were cleaned using chemicals. Stay away for any average.