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Review Of Hotel Sapna

South Mumbai, Mumbai | 1.5 km drive to Tata Garden Park

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.4
    Good

    158 Ratings, 92 Reviews

    excellent
    22%
    very good
    34%
    average
    22%
    poor
    11%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 2
    • 2
    • 3
    • 2
    • 1
    • 3
    • 2

    Rating Categories

    • Location4.4
    • Cleanliness3.8
    • Room3.6
    • Value For Money3.6
    • Food2.3
    • Facilities3.4
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property enjoys a prime location close to Girgaon Chowpatty and Marine Drive, making it convenient for guests to explore popular spots. Cleanliness and hygiene receive good mentions, alongside supportive and courteous staff. However, several reviews point out issues like small room sizes and inconsistent amenities – no complimentary water and limited breakfast options seem to be concerns. While the service is generally appreciated, some guests have reported rude interactions at the reception.

    Sort by:

    Positive first
    3.0

    Average Stay

    neel g.

    The rooms are very small and the bathroom tap is broken and also the bathtub is broken,he provided breakfast but the spoon was not provided I ordered a bisleri bottle but I feel like tap water, thanks regards.

    Travel Month: Aug 2025

    Room: Budget Room

    2.0

    Poor Stay

    nikhil c.

    smelly rooms , insects are crawling on bed, ac is not working in most rooms.we saw near bput 5 to 6 rooms n then we can able to decide 1 room for stay . one room has broken celling,broken kamod 😵‍💫. very disappointment dis time. no future plans to stay , of you really think to give discount, give cash back in bank account

    Travel Month: May 2025

    Room: Budget Room

    2.0

    small ...............................

    hinal g.family with 1 kid

    Very small room no food facility samll small bathroom but staff very friendly .......................

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    5.0

    Best service, excellent service, pleasant stay, beautiful atmosphere, peopl

    nishant c.loyalty-iconfamily

    It was excellent service and very cleaned properly maintained. surrounded All were found visitors to such locations.

    Travel Month: Mar 2025

    Room: Budget Room

    4.0

    Good Stay

    shabnam a.

    Comfortable clean and peaceful stay. Good service.

    Travel Month: Dec 2024

    Room: Budget Room

    Hotel Sapna has replied on Fri Jan 03 18:44:13 IST 2025

    Thank u sir & visit again.

    4.0

    Good Stay

    omkar k.business

    Location good, reception person good. Wifi bad i amid not sure why it is not allowing me to submit

    Travel Month: Dec 2024

    Room: Budget Room

    Hotel Sapna has replied on Tue Feb 11 16:31:32 IST 2025

    THANK YOU SIR & WIFI PROBLEM IS CLEAR.

    4.0

    Good Stay

    sudesh m.

    Hotel was in good location. They have kept the same clean as well. However, being 3 star hotel, i would suggest them to keep basic things like say 2 water bottle, toothpaste within the stay package which is industry practice or at-least keep some stock of the same so that it can be provided as soon it is asked for. Overall experience was good only.

    Travel Month: Nov 2024

    Room: Budget Room

    Hotel Sapna has replied on Sat Nov 23 10:38:59 IST 2024

    thank you so much sir, Visit again sir.

    3.0

    Average Stay

    anindita.loyalty-iconfamily

    At the time of booking we new about dinning, later when we reached it was not there. Initially room was not good, later we shifted to another one.

    Travel Month: Jul 2024 (5-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    2.0

    Not to consider as option booking

    sudhindra h.business

    The bathrooms are very small, complimentary breakfast was never given. No proper info about the property. Not at all recommended to book.

    Travel Month: Feb 2024

    Room: Deluxe Room

    • user photos
    • user photos
    2.0

    Poor Stay

    mritunjay.loyalty-iconfamily

    Horrible experience. I was not allotted the deluxe room which i booked. The hotel allotted me higher grade room and charged 1500 extra. This should have been done at no extra cost if the booked room was not available. For bed sheets were stained and ac also old window ac. The room was booked with breakfast but the options were very limited. They told you can choose only 2 items for 2 persons out of 4. Not worth staying for the money you pay.

    Travel Month: Jan 2024

    Room: Deluxe Room

    4.0

    Good Stay

    avinash c.family

    Location of hotel is very easy to find room was small but neat and clean cold and hot water was available

    Travel Month: Jan 2024

    Room: Budget Room

    1.0

    horrible experience

    tenzin y.loyalty-iconfamily

    Very bad The property demanded for more or extra amount despite my booking was confirmed and payment was done.

    Travel Month: Jan 2024

    Room: Budget Room

    1.0

    Terrible Stay

    akshay b.

    The stay at sapna hotel was not that good. The hotel doesn't feel to be safe. The reception guy verbally asks the purpose of visit with suspicion, which otherwise can be written by the customer in their register. The acs in the room cannot be regulated for changing the mode or temperature. The bathroom has broken windows without any exhaust. This is okay for a solo trip for men if they want to stay in town, but definitely not good for ladies. Images of broken bathroom window, broken bathroom door, broken furniture and type of toilet paper provided. Awaiting discount.

    Travel Month: Nov 2023

    Room: Budget Room

    • user photos
    • user photos
    • user photos
    4.0

    Good

    minesh t.business

    Small room but great cleanliness great venue nearest for all popular places value for money stay

    Travel Month: Oct 2023

    Room: Deluxe Room

    4.0

    Best hotel for family

    kunal a.family

    Hi guys- this is my second visit stay at this hotel. I am coming from delhi. Trust me this is best hotel for a family with kids. The outside locality is safe. One can come blindly to stay here.

    Travel Month: Sep 2023

    Room: Budget Room

    1.0

    Got pushed into a closet turned room.

    debashish b.solo

    No restaurant yet they provide room service which means they’ll bring swiggy upto the room which they did at 1am while I was sleeping and didn’t order anything The pillows and blankets smelled.Worst experience

    Travel Month: Jul 2023

    Room: Budget Room

    4.0

    Super duper

    ajay.loyalty-iconbusiness

    Good property in south mumbai. Near to happening places and temples. Staff is good. Room size are small. But we'll maintained. No in house dining but tie up with nearby hotels

    Travel Month: Jun 2023

    Room: Budget Room

    • user photos
    • user photos
    • user photos
    4.0

    Near to ISKON

    ajay.loyalty-iconsolo

    Good neat and clean property near to ISKON and babulnath temple.Rooms are small but neat and clean.near to sea beach.staff is good.in one floor renovation is going on.a bit negative.but overall a good property to stay.little overpriced.

    Travel Month: Jun 2023

    Room: Budget Room

    • user photos
    • user photos
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    5.0

    Excellent Stay

    salahuddin z.family

    “the staff was incredibly welcoming and helpful. I would definitely come back!” “the food was delicious and i really enjoyed the atmosphere. I'll definitely be back!” “i had a wonderful experience and i would highly recommend this business to others. ”

    Travel Month: May 2023

    Room: Budget Room

    • user photos
    • user photos
    5.0

    Experience at sapna hotel

    ishan u.loyalty-iconbusiness

    I really like cleanliness and highgene maintained at hotel. The room service is also great

    Travel Month: Apr 2023

    Room: Budget Room

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