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Review Of Hotel Royal Regency

Malad, Mumbai | 3 km drive to Oberoi Mall

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    407 Ratings, 255 Reviews

    excellent
    23%
    very good
    29%
    average
    22%
    poor
    10%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 4
    • 4
    • 4
    • 3
    • 2
    • 5
    • 4
    • 1

    Rating Categories

    • Location3.5
    • Cleanliness3.5
    • Room3.6
    • Value For Money3.5
    • Food3.2
    • Security3.3
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    Reviews Summary

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    This property is located right next to Malad railway station, making it super convenient for travel. While the rooms are clean and spacious, several guests noted discrepancies between the actual rooms and the photos online. The area is busy but offers various food outlets nearby. Service quality varies, with some positive notes about friendly staff, yet others reported issues with cleanliness and maintenance. It's a decent choice for quick stays but may not suit families due to the noisy environment and a bar on-site.

    Sort by:

    Positive first
    3.0

    Average Stay

    praveen.solo

    2

    Travel Month: Aug 2025

    Room: Deluxe Room (Unmarried Couple not allowed )

    1.0

    Terrible Stay

    santosh s.group

    ac not working guser not working very old window AC does not work properly.

    Travel Month: Jun 2025

    Room: Deluxe Room (Unmarried Couple not allowed )

    2.0

    Poor Stay

    paras s.

    Not clean n bad smell ac not working n condom in toilet n use towel n directly washroom n bad experience in first time in life bad hotel royal recency

    Travel Month: Jun 2025

    Room: Deluxe Room (Unmarried Couple not allowed )

    1.0

    Terrible Stay

    vishal p.group

    ac not working staff not available no cleaning room booking deluxe room there not given deluxe room only normal room bathroom door not locked

    Travel Month: Jun 2025

    Room: Deluxe Room (Unmarried Couple not allowed )

    4.0

    Good Stay

    anupam t.solo

    Although the location of the property wasn't ideal—being a bit far from major attractions or conveniences—the stay itself was quite pleasant. The rooms were spacious, clean, and well-maintained, offering a comfortable and relaxing environment. All the facilities provided were up to the mark, including housekeeping, Wi-Fi, and in-room amenities. However, the food was a major letdown. Not only was it overpriced, but the quality and variety didn’t justify the high cost. The taste was average at best, and for the price charged, we expected much better. It would be great if the property could improve the dining experience to match the otherwise high standards of the accommodation. Overall, it's a good option if you're prioritizing comfort and facilities, but be prepared for underwhelming food and a less-than-ideal location.

    Travel Month: May 2025

    Room: Deluxe Room (Unmarried Couple not allowed )

    • user photos
    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    ravi p.family

    Ac not work properly, bad smell outside the hotel continuously, food didn't try, well located, service is so so

    Travel Month: May 2025

    Room: Deluxe Room (Unmarried Couple not allowed )

    4.0

    Good Stay

    pravin t.

    The location is easily accessible by road and local train. For any personal preference for food, all types of good food outlets are available around. Also connected by metro for long distance travel to save travel time.

    Travel Month: Feb 2025

    Room: Deluxe Room (Unmarried Couple not allowed )

    5.0

    Excellent Stay

    pawan n.

    Done'

    Travel Month: Feb 2025

    Room: Deluxe Room (Unmarried Couple not allowed )

    4.0

    Worth money at handy location.

    pravin t.business

    Location is very convinient. However for general locality non alcoholic customers may not like, because there is an attached bar, probably as a main busiess

    Travel Month: Jan 2025

    Room: Deluxe Room (Unmarried Couple not allowed )

    4.0

    Good Stay

    akshay b.

    The room are clean and everything is fine.

    Travel Month: Dec 2024

    Room: Super Deluxe Room (Unmarried Couple not allowed )

    4.0

    Good Stay

    lakshman i.loyalty-iconcouple

    This can be used as a transit accommodation as it is adjacent to malad east station. Considering the room and ambience, the hotel charges are higher. But good i had to spend a night and i was okay.

    Travel Month: Nov 2024

    Room: Executive Room (Unmarried Couple not allowed )

    1.0

    Not good management

    mayur p.business

    I have book hotel with breck fast but did not timely share breakfast and not clear answer for manager. Very bad hotel management

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Room (Unmarried Couple not allowed )

    3.0

    Average Stay

    tushar j.loyalty-icon

    The experience was good but the room was not as same as shown in photos the ac was in bad condition, room service was average the bed sheet were dirty.

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Deluxe Room (Unmarried Couple not allowed )

    3.0

    Average Stay

    kalpesh k.

    Averaje

    Travel Month: Jul 2024

    Room: Deluxe Room (Unmarried Couple not allowed )

    3.0

    Average stay - many things can be improved

    vijeet d.family

    Rooms were good but furniture was old. Staff were polite but slow. The main issue was slow water in bathroom

    Travel Month: Jul 2024

    Room: Super Deluxe Room (Unmarried Couple not allowed )

    1.0

    Terrible Stay

    shahid k.loyalty-iconfamily

    kabhi galti se bhi yaha mat jana koi bhi bhai please request hai

    Travel Month: Apr 2024

    Room: Deluxe Room (Unmarried Couple not allowed )

    • user photos
    • user photos
    • user photos
    3.0

    Mumbai stay near malad station

    datta b.group

    It was okay for the amount i paid and its not for family since we were boys we adjusted. Also your customer care executives are great!

    Travel Month: Apr 2024

    Room: Deluxe Room (Unmarried Couple not allowed )

    2.0

    Poor stay

    vaibhav f.business

    Entrance is from inside a restaurant. No lift. Only luke warm water for bath no hot water. Food is expensive against the hygiene and premises. Charged higher than other good hotels where i stay regularly

    Travel Month: Feb 2024

    Room: Executive Room (Unmarried Couple not allowed )

    3.0

    Average Stay

    sandeep p.business

    The hotel was in very crowd y market, hardly got space for car parking, rooms were full of mosquitos

    Travel Month: Feb 2024

    Room: Super Deluxe Room (Unmarried Couple not allowed )

    1.0

    Terrible Stay

    a r.

    - the approach road is terribly bad - no parking - check in - non existent - poorly behaved staff

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Super Deluxe Room (Unmarried Couple not allowed )

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