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Review Of Hotel Rahat

Grant Road, Mumbai | 2.2 km drive to Mumbai Chowpatty Beach

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    59 Ratings, 21 Reviews

    excellent
    15%
    very good
    31%
    average
    14%
    poor
    15%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 4
    • 4
    • 5
    • 4
    • 3
    • 1
    • 3

    Rating Categories

    • Location3.0
    • Cleanliness2.6
    • Value For Money2.6
    • Child Friendliness1.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's convenient location near CSMT and well-maintained rooms that are clean and tidy. The staff is noted for being polite and helpful, with some positive remarks about the breakfast buffet. However, there are concerns about hot water supply, small room sizes, cleanliness issues, and staff behavior, which have led to mixed experiences overall.

    Sort by:

    Positive first
    1.0

    Worst expirence

    anand.family

    At the time of hotel check in, firstly hotel manager was totally denied about my room booking, after the showing my payment and hotel confirmation documents. But i am continuously told him in very polite way, he was said ok i will give you the room, and told me shown you and your wife me ids, once the see him our id he had again told me, i am unable to give you the room due to you and your wife’s names title have not matched in your ids, i am shocked there and told him that, sir i had travel-led lots of different different city’s with same ids from the day 1 after the marriage and many other examples. Finally, he was allotted me the room and then i check in room.

    Travel Month: Jan 2025

    Room: Double Deluxe

    Hotel Rahat has replied on Thu Jan 23 21:21:21 IST 2025

    I denied to allot room because spouse's Aadhar id didn't match It's our property's rule not to allocate room without proper id.The man said he didn't update his wife's id to escape the tax but still looking at his wife and children I alloted him the room and that too 1 hour earlier.The man threatened me that he would give negative reviews He was very rude

    4.0

    Good Stay

    jitendra p.

    bed experience

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Double Deluxe

    4.0

    Good Stay

    mahajabeen s.

    It was good, neat, clean and tidy. Good staff

    Travel Month: Jan 2025

    Room: Double Deluxe

    4.0

    Budget friendly

    hasibur.loyalty-iconbusiness

    A guest said the property was conveniently located, and that the rooms were clean, well-maintained, and spacious. They also said the staff was polite and helpful, and that the breakfast buffet was good. However, some guests had issues with the hot water supply and card reader of the door.

    Travel Month: Sep 2024

    Room: Double Deluxe

    3.0

    Average Stay

    mohammad a.

    Yes i had a nice trip and thank to make my trip. And further i will plan a trip with you in future.

    Travel Month: Sep 2024

    Room: Double Deluxe

    1.0

    Terrible Stay

    raghavendra b.

    *1/5 - disappointing stay* i recently had the misfortune of staying at hotel rahat and it was a thoroughly disappointing experience. The [room/service/staff] was sub-par and failed to meet my expectations. Specifically, staff is also very rude, not given room on time, requested for freshup in early morning, but those guys not even listened to me, very bad experience in my travelling so far. Despite bringing it to the attention of the staff, the problems persisted, making my stay uncomfortable and frustrating. I would not recommend this hotel to anyone and would advise others to explore alternative options. The hotel needs to work on staff behavior & hospitality to customers,

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Double Deluxe

    • user photos
    • user photos
    3.0

    Average Stay

    bhajanlal s.loyalty-icon

    The location of the hotel is good but in the room the ac not working properly, tv recharge not done, the passage of the hotels are very narrow, they do not provide any water bottle

    Travel Month: May 2024 (3-Night Stay)

    Room: Double Deluxe

    1.0

    Terrible Stay

    sandeep m.loyalty-iconbusiness

    0. Thougg the hotel is near to mumai central it lacks basic aminities. The staff was cooperatve innature & the manager was also rude in nature. The rooms are very small & do not have cross ventilation besides being unclean & full of insects including spiders. Will noy advice a long stay

    Travel Month: Mar 2024

    Room: Double Deluxe

    4.0

    Happy stay

    preksha g.loyalty-iconfamily

    Good ambience and hospitality. Location is convenient to reach important places around the city. Staff are well behaved

    Travel Month: Mar 2024

    Room: Double Deluxe

    3.0

    Average Stay

    arifkhan p.

    The rooms and the washrooms are too small with walls dull and needs to be repainted.

    Travel Month: Feb 2024

    Room: Double Deluxe

    • user photos
    • user photos
    4.0

    Average hotel experience

    kalicharan k.business

    Room were tiny but clean, beds and bed sheets could have been cleaner, no hot water for drinking and also for bath

    Travel Month: Jan 2024

    Room: Double Deluxe

    • user photos
    • user photos
    5.0

    Excellent Stay

    dr.sadanand p.

    The hotel is very descent.It is near to CSMT.The service is excellent. The A. C. and TV are working very well. The staff is punctual. Overall a nice experience. I will book it next time also for Tata Mumbai Marathon 2025.🙏🙏👍👍 .

    Travel Month: Jan 2024

    Room: Double Deluxe

    1.0

    poor room Quality

    mahammedvasim h.family

    most poor quality of room size and ac all down 👎 category as of show in photos and bathroom is very small

    Travel Month: Oct 2023

    Room: Double Deluxe

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    • user photos
    1.0

    Terrible Stay

    mohammad.

    Haha backwash sarvis. Room 3rd class

    Travel Month: Aug 2023

    Room: Double Deluxe

    2.0

    Poor Stay

    m b.

    Management or hospitality is very worst and behaviour is rood even not ready to provide rooms on time. And no water to drink beds are not clean small beds they give as double bed. Worst experience i suggest not to go.

    Travel Month: Aug 2023

    Room: Double Deluxe

    4.0

    Best location in city

    husen g.couple

    Rooms and washroom are perfect, but room size is 10*10 only

    Travel Month: Oct 2022

    Room: Double Deluxe

    1.0

    Worst ever in my travel history

    krishan m.business

    I couldn't sleep whole night. I spent my night without sleep. So please refund my amount as as possible

    Travel Month: Jun 2022

    Room: Double Deluxe

    • user photos
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    4.0

    Good rooms and good location

    murtuza v.loyalty-iconfamily

    Really nice Hotel. Well maintained

    Travel Month: Nov 2019

    Room: Double Deluxe

    5.0

    Excellent Stay

    rimpi m.family

    It was a nice staying at the Hotel with my father who was a patient. Roo. Service is good. The room and bathroom was clean

    Travel Month: Oct 2019 (4-Night Stay)

    Room: Double Deluxe

    2.0

    Poor Stay

    ashok p.loyalty-icongroup

    Services not proper, so average

    Travel Month: Oct 2019

    Room: Double Deluxe

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