property hotel Prem nivas is really excellent in all respects like room neatness , room lighting with night bulb , mobile charging points, good neat washed bed sheets and pillows with pillow covers, dressing table mirror, fan 2 chairs, 2 single cots with very excellent smooth mattresses, and tv with cable network but signal problem for unknown reasons, toilet neatness and hot water supply in morning and luke warm in night, commode, sufficient water ,soaps , good door locking chip system, and 2 lifts working, good staff boys and cleaning staff, and the best is the receptionist a 58 year old person very gentle smiling and heartful receiving present in duty at reception at 4 pm very much pleased with his cordial interaction. But only minus point is the attitude of one middle aged lady reception counter clerk on duty at 1-30 pm on 31-8-2025 made a courtesy first by allowing my niece to get dress change but bluntly REFUSED to allow my wife a senior citizen.to dress change and directed to change dress in toilet only as already my niece was allowed. This hurted us and my wife had to stay with same dress upto Coimbatore. Let me inform you that we checked out room at 10 am itself on 31-8-2025 but still my wife was not allowed for dress change by noon clerk of middle age. and spoiled my opinion of giving 5 excellent grade but we give good grade still.pl take care of that lady clerk on duty at reception counter at 1-30 pm on 31-8-2025