Heritage Residency

Room not clean, in-room towel very dirty and slippers not available, mineral water bottle also not in room

It was very average. Not worth the price of 6000rs per night. It would have been worth if the price was 2000rs per night. Swimming pool was not working.

Bathroom was not clean. Tissues were not there. Blanket was not clean; there were some stains in the blanket.

Washroom flush in my room was not working. The wash basin hand wash was empty. The floor of bathroom was not clean.

Location and facilities and also food

worst to the core.. unhygienic rooms.. All the wardrobes were literally about to fell on us. very worst behavioral staffs

The room was spacious and same as shared in pictures. Towels and bed linen were dirty. This cane be taken car of. Swimming pool was not open due to some repair work ongoing. Our room was on the 4th floor close to the party halls and hence was noisy throughout the night. The walls were not soundproof and voices carried into the room from people talking in the hallway

Heritage Residency, Madurai Location - Good Food (Dinner) - Very average Cleanininess - Average Breakfast - Good Service - Average

Hotel was good. Near to main temple. Food quality was good. Hotel ambience and cleanliness was great.

Room sizes are good, but other services like Ac buttons not working tv not working called the desk they said they will come but did not, few things need to be fix like corrosion on tabs . overall not very good but few things if they overcome them highly recommended .hotel it's a ok kind of hotel because o

Lovely hotel, the service was excellent the staff also very helpful and cheerful, best part is the location was perfect, there is a smart mart just next to the hotel and it is in the heart of the shopping area

Good hospitality nice housekeeping Torrent good and cleanliness reception people very good response all lifts are very good condition

excellent service and nice food. cleanliness was very well maintained. hospitality was excellent.

Do not have proper manners ar reception and rooms are not clean at all reception guys not do what told on time

stayed for a day only.nice place.was worried about many negative reviews. But I did not encounter anything.good parking space.

good water and drainage is mixed and water smells bad. unable to wash my face. I exited the hotel. No one can stay in this hotel

Property was good, staff are too good. Improve food quality

Room service is worst. no response from reception, house keeping and restaurant after so many calls. Rooms are not clean. Bed andTowel was very dirty. they have not clean the room before checkin. We booked 2 Rooms and got same bad experience.

Room was clean and big. Very near to the Main Road. Good lication. Autos available nearby. Good parking spac Room was clean and big. Very near to the Main Road. Good lication. Autos available nearby. Good parking space

The stay was memorable one. The staff are very cordial and cooperative. My day was memorable one. The staff are very cordial and cooperative. The food served was tasty and would like to visit the property once again.