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Review Of Hotel Poonam Plaza

New Agra Colony, Agra | 9 km drive to Taj Mahal

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    128 Ratings, 40 Reviews

    excellent
    45%
    very good
    18%
    average
    19%
    poor
    8%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

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    • 4
    • 5
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    • 5
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    • 4

    Rating Categories

    • Location3.4
    • Cleanliness3.0
    • Food3.4
    • Value For Money2.8
    • Facilities3.7
    • Child Friendliness2.5
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    Review Summary

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    • Room service and food are appreciated for being delicious and well-prepared.
    • Staff members are friendly and polite, ensuring good service throughout the stay.
    • Prime location near popular attractions adds to the property’s appeal.
    • Cleanliness and maintenance of rooms received mixed feedback.
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    nikhil d.solo

    you will lots of lots dust on walls in every room, also it's totally old and dirty things u will find like bed, cattle and cups etc.

    Travel Month: Nov 2025

    Room: Executive Room

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    2.0

    very poor Room no space for anything

    rajat k.family with 2 kids

    Very small rooms and unwelcoming staff you have to ask for every small thing like shampoo oil dental kit and staff will not provide it after multiple request they took room tarrif without breakfast and this room was not more than 1000 rupees

    Travel Month: Nov 2025

    Room: Executive Room

    5.0

    Excellent Stay

    pawan k.business

    Good Hotel near by Market and railway station. Neat and clean room and wash room good Staff. All good

    Travel Month: Oct 2025

    Room: Executive Room

    Hotel Poonam Plaza has replied on Sun Nov 02 07:40:31 IST 2025

    Thank you for the beautiful feedback, Pawan ji ! We are glad to know that you liked your experience with us to such an extent. We hope to host you again soon, Thank you for writing this beautiful feedback, Thanks and regards D. S. Negi for Hotel Poonam Plaza, Agra

    2.0

    Poor Stay

    syedmahendi r.family

    The value for money is not at all justifiable as Room seems to be shabby with even toothpaste and toothbrush not available bufe breakfast not available and they supply it at room with limited offers, over all property seems to be attractive over make my trip site and over net . lobby and restaurant is good and look is good from outside but condition of Room is not good and seems to be worth Rs 1000 only

    Travel Month: Oct 2025

    Room: Executive Room

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    Hotel Poonam Plaza has replied on Sun Nov 02 07:50:19 IST 2025

    Thank you for the your feedback dear sir, We are sorry that to know your experience with us was not good. i will make sure to convey your valuable review to my team some renewable work is going on our property last two month some problem was going on but we are sure do the level best the next time and next visit. Thanks and regards D.S. Negi

    3.0

    Average Stay

    kamal d.solo

    The room's wall was unpleasant and as per i paid it was too costly. room service and food was good.and room's cleaning was average The room's wall was unpleasant and as per i paid it was too costly. room service and food was good.and room's cleaning was average.

    Travel Month: Jul 2025

    Room: Executive Room

    5.0

    Excellent Stay

    mayank b.family with 1 kid

    everything is good food is tasty staff is also good, hotel is situated in prime location, and room is well maintained

    Travel Month: Jun 2025

    Room: Premium Room

    Hotel Poonam Plaza has replied on Mon Jun 23 15:12:16 IST 2025

    We are glad to know you liked your experience with us to such extent. We will make sure to convey your valuable review to my team. It was our pleasure to host you and as much as we wish you could have stayed for more days, we look forward to hosting you again soon. Thanks once again. D.S. Negi, for hotel poonam plaza, agra

    5.0

    Excellent Stay

    prime location of hotel near by the world famous radha swami temple, tasty and delicious food, service is so good, staff is also so good.

    Travel Month: Jun 2025

    Room: Executive Room

    Hotel Poonam Plaza has replied on Mon Jun 23 15:13:04 IST 2025

    We are glad to know you liked your experience with us to such extent. We will make sure to convey your valuable review to my team. It was our pleasure to host you and as much as we wish you could have stayed for more days, we look forward to hosting you again soon. D.S. Negi, For Hotel Poonam Plaza, Agra

    1.0

    Terrible Stay

    balbir s.family with 2 kids

    very bad condition of rooms. suffocation smell uff will not recommend in Rs 1. bad experience Service was good.

    Travel Month: May 2025

    Room: Executive Room

    5.0

    Excellent Stay

    nikhilg g.

    The location & all facilities provided are good & it was a very comfortable stay for us ...thank you

    Travel Month: Mar 2025

    Room: Executive Room

    Hotel Poonam Plaza has replied on Sat Mar 22 21:22:48 IST 2025

    Dear guest, Thank you for writing a feedback! We are glad to know that you liked your our services. Hope to host you again soon, thanks and regards D.S. Negi (Manager) for hotel poonam plaza, agra

    3.0

    shabby room

    sudhir y.family

    room quality issue , smell issue in mattresses,tv not working.basic amenities not provided and water quality

    Travel Month: Feb 2025

    Room: Executive Room

    3.0

    Average stay

    durgesh p.solo

    "i had a decent stay at poonam plaza. The room was clean and comfortable, with basic amenities provided. The staff was friendly and helpful. However, the room was a bit small. Overall, it was an average stay and i would recommend it for a short trip or business travel. Nothing exceptional

    Travel Month: Feb 2025

    Room: Executive Room

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    Hotel Poonam Plaza has replied on Sun Mar 30 10:25:05 IST 2025

    Dear guest, Thank you for writing a feedback! We are glad to know that you liked your our services. Hope to host you again soon, thanks and regards D.S. Negi (Manager) for hotel poonam plaza, agra

    1.0

    Horrible, Worst, and Terrible – A Nightmare Stay at Hotel Poonam Plaza

    nikhil k.family with 1 kid

    I booked this hotel based on attractive photos, hoping for a pleasant anniversary stay. But it turned out to be the worst experience ever. Here's why: Misleading Photos: The hotel looks nothing like the images. It’s old, filthy, and poorly maintained. Dirty & Smelly Rooms: The room was unhygienic with a foul odor, making it unbearable to stay. Unhygienic Bathroom: Plastic taps, dirty tiles, bad smell, and only one towel provided for the entire stay. Broken Windows: No handles to close the windows, which opened to a naala (drain) at the back. Mosquito Infestation: Room filled with mosquitoes at night. The hotel provided a Good Knight, but it was useless—I had to buy HIT myself. No Basic Amenities: No wiper, no toothpaste kit, no slippers, and no extra towels. Geyser Issues: On the third day, the geyser didn’t work. The staff asked me to bathe in another room and later provided two buckets of hot water. Poor Location: The hotel is in a crowded market area, far from the Taj Mahal and key attractions. Positives: Breakfast and mineral water were provided, and safety wasn’t an issue. Final Verdict: My trip was ruined due to this hotel. Do NOT book this hotel if you don’t want to ruin yours. should verify the photos and hotel conditions.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Executive Room

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    2.0

    Poor Stay

    ankur k.business

    Room was very smelly and there were termites everywhere room was not worth the money.

    Travel Month: Jan 2025

    Room: Executive Room

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    1.0

    Terrible Stay

    fariduddin a.

    Value of money is 0 beds are wet blankets were not clean heater condition was poor. We have booked for two days but we only stay for one day and left the hotel

    Travel Month: Jan 2025

    Room: Executive Room

    2.0

    Poor quality

    avirup b.family

    Actually we booked room for three persons but they dont have rooms which accomodate three persons.... initially they provided only two pillows because the bed can be used only for two persons but after asking them they provide separate sleeping arrangement on the floor...so third person had to sleep on matress on the floor. The floor of the room was damp due to moisture so it's something difficult to stay in such type of rooms. But food quality is very good. The location of the hotel is far away from visiting places of Agra so it's better to take rooms which are near to visiting places.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Premium Room

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    5.0

    Excellent Stay

    radhey k.solo

    The property so good nice service and food quality so nice superb. Room neat and clean. And so nice hotel and property

    Travel Month: Dec 2024

    Room: Executive Room

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    5.0

    Excellent Stay

    satish a.family

    Very comfortable stay, polite staff food was also delicious, everything fine, property is so good neat n clean.

    Travel Month: Dec 2024

    Room: Executive Room

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    5.0

    Excellent Stay

    avinash s.business

    an affordable stay with all the modern requirements.Family friendly and situated in the heart of the city

    Travel Month: Nov 2024

    Room: Executive Room

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    5.0

    Excellent Stay

    vicky n.business

    Hygienic clean rooms, prompt service, authentic tasty food. Overall a mesmerizing experience in a short stay

    Travel Month: Dec 2024

    Room: Premium Room

    5.0

    Excellent

    radhey k.solo

    Nice hotel, amazing food, staff behaviour so good, nice stay, room is clean and hygienic, everything is o. K

    Travel Month: Dec 2024

    Room: Executive Room

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