Hotel Poonam boasts an excellent location right in the heart of Mahabaleshwar's bustling market, making it super convenient for shopping and exploring. Guests appreciate the cleanliness and well-maintained rooms, alongside prompt service from polite staff. The in-house vegetarian restaurant is frequently praised for its delicious food. However, some guests mentioned concerns about poor ventilation, limited hot water hours, and a lack of parking space. Overall, it's a solid choice for those wanting easy access to local attractions.