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Review Of Hotel Park Heaven

Babupara, Siliguri

    User Rating & Reviews

    • everyone
    • group
    • solo
    • business
    • family
    3.5
    Very Good

    32 Ratings, 10 Reviews

    excellent
    16%
    very good
    44%
    average
    25%
    poor
    9%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 3
    • 5
    • 4
    • 4
    • 4
    • 3
    • 5

    Rating Categories

    • Cleanliness3.6
    • Room3.0
    • Value For Money3.3

    Sort by:

    Positive first
    3.0

    The hotel is a little far away from NJPStation

    moumita.family

    The hotel is a little far from the market. It is also a lot far from NJP station. The hotel charges 30 taka for 1 liter of water. It is 10 taka more than the MRP. Even if you don't order water during check-in at the hotel, they leave with the water. If you don't want to take it, they say that the water bill has been charged. Room service is not good. If you call from the room, they don't pick up.

    Travel Month: Sep 2025

    Room: AC DOUBLE BEDROOM

    4.0

    Good Stay

    pranab k.family with 3 kids

    Hotel is easily accessible as it is on the roadside. We have booked 2 AC deluxe room for one night. Rooms r good. We haven't tasted any food from the hotel. Room service is not favourable. No intercom facility for inhouse communication.

    Travel Month: Oct 2025

    Room: Ac Deluxe

    5.0

    Excellent Stay

    tirtha p.

    Although i stayed just for one night, but my experience during the stay was great. From check in to room selection and to check out, staff were curtious and humble. My sincere thanks for this awesome stay.

    Travel Month: Dec 2022

    Room: AC DOUBLE BEDROOM

    4.0

    Good Stay

    nilanjana b.loyalty-icon

    The hotel and room was neat and clean. Staffs were very helpful. Overall it was a pleasant stay.

    Travel Month: Sep 2022

    Room: AC DOUBLE BEDROOM

    3.0

    Ok

    arun s.solo

    Nice. Okay thanks for your service

    Travel Month: Sep 2022

    Room: Standard

    4.0

    Safety

    nitesh.loyalty-iconbusiness

    For safety point of view this hotel is good. Staff is very helpful and cooperative. For family stay hotel is. Good. And safe. But need to maintain food quality. Little bit more

    Travel Month: Jan 2021

    Room: Ac Deluxe

    Hotel Park Heaven has replied on Fri Jan 29 21:58:11 IST 2021

    Dear sir. "greetings from hotel park heaven" thank you for your valuable feedback on your stay with us. We will try to improve our food quality to serve you the best on your next stay.

    3.0

    Average Stay

    diganta m.family

    Good for lodging near airport.

    Travel Month: Oct 2019

    Room: Ac Deluxe

    1.0

    Not good for stay

    ashutosh a.

    Staff behavior was not supporting. Room was dirty and smelling over night. At 7 AM they are not able to give water and tea.
    Service was terrible. Staff behavior was not supported.

    Travel Month: Dec 2018

    Room: Standard Non A.c

    4.0

    Way to Darjeeling

    vikram r.

    Nice place to stay since it is nearby to new Jalpaiguri.
    Good place to stay in as it is near by the way to Darjeeling and new Jalpaiguri.

    Travel Month: Nov 2018

    Room: Standard Non A.c

    2.0

    Bad!

    rusel a.loyalty-iconsolo

    Very very Bad experience! In my life First worst experience ever! Aftet Online book from MakeMyTrip I went that Hotel reception, the Reception man Directly disallow me. Told me that they don’t allow online booking! I’m shocked! But MakeMyTrip solved my problem after fear them Police and Court also! Very dangerous hotel management! I prefer don’t go this hotel anymore and should make FIR Against them!

    Travel Month: Jan 2018

    Room: Ac Classic

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