The property has a prime location near the bustling Hong Kong market, making it easy for shopping and local access. While some guests appreciated the cleanliness and friendly staff, many highlighted poor room conditions, bad odors, and inadequate amenities like non-functional geysers and lack of food services. Several reviews mention unprofessional staff and issues with responsiveness. Despite mixed experiences, the property stands out for its central location, but many felt it fell short of expectations in terms of service and facilities.