Guests have reported a range of issues with this property. Communication at the reception seems poor, leading to misunderstandings and rude behavior. Extra charges for amenities like AC and geysers were unexpected, with some guests feeling scammed. The location isn't considered safe, and rooms are cramped with hygiene concerns. Food service is criticized for being overpriced and lacking variety. While some staff were described as polite, many reviewers expressed disappointment with their overall experience.