Sapna Clarks Inn - Lucknow

Really good experience, great staff and service ...the in room dining is great and affordable...the rooms were super clean and the staff accommodated our request for a room with a window...overall superb service

Really bad experience...worst staff ever ..the guys did not even clean the rooms properly, there was smell

Nice Stay , location of hotel is good. Staffs are friendly.. They listen to you. Food is Good . Overall Good for family.

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AC was having mattress was too hard. Need more staff courtesy and attention . Ambiance was good . Need

Not Good staff and not a good housekeeping. Esstinatial needs are missing and after saying to them they are ignoring

Ac not working full night . poor ac . provided the used shoe shin for shoes polis. bathroom lighting not working properly Ac not working full night . poor ac . provided the used shoe shin for shoes polis. bathroom lighting not working properly.

hotel management understand the guest situations , only due to natural calamity contribution we were not gone , then also the hotel not refunded.

The stay and cleanliness, food was good but the food was not so tasty as I want but over all good hote

I had a disappointing experience. I had reserved two rooms — in one, the AC was not functioning. Even after complaints, the staff had assured us that it will start functioning after a while, which never happened. The other room initially gave off a very strong smell of paint, and it was impossible to stay there. They did finally switch rooms, but even the new room was a problem — the bathroom was really dirty and had a foul odor. In general, the hygiene and upkeep were way off. Would not suggest staying here.

I recently stayed at Hotel Sapna Clark Inn (Lucknow) and had a genuinely pleasant experience. From check-in to check-out, the service was smooth and professional. Location: The hotel is perfectly located in the heart of the city, just a short walk from major attractions and public transport. It’s ideal for both leisure and business travelers. Despite being centrally located, the surroundings were calm and peaceful. Rooms & Cleanliness: The room was spacious, clean, and well-maintained. The bed was very comfortable, and the housekeeping staff ensured it remained tidy throughout the stay. The view from the balcony was a bonus! Food: The in-house restaurant served a wide variety of dishes, and everything I tried was fresh and flavorful. I especially enjoyed the breakfast buffet – a good spread with both local and continental options. Room service was prompt and well-presented. Facilities: The hotel offers a great range of facilities. The fitness center was clean and well-equipped. The spa was a real treat after a long day of exploring. Free Wi-Fi throughout the property was a big plus and worked without any issues. Staff & Service: The staff was friendly, attentive, and always ready to help. Special thanks to the front desk for helping me arrange local transportation and sightseeing tips. Overall: A great value for money. I’d highly recommend Hotel Serenity Heights to anyone visiting the area and would definitely stay here again

Overall stay was average. Room and food was better than expectation. Slightly disappointed with the bathroom as drain blockage, geyse and room service was poor/delayed . You have to ask multiple times for shower gel etc. Overall stay was average. Room and food was better than expectation. Slightly disappointed with the bathroom as drain blockage, geyser and room service was poor/delayed . You have to ask multiple times for shower gel etc.

Found out Via MMT and my colege advised me. Rooms are good and the food quality is superb. Charges are nominal.

Food was okay but staff and other were not properly trained firstly i waited 1hr at reception i reached early but i said them i had mentioned in booking this thing. But they didnt listen. I have to wait . During check out i asked for dinner bill for that also i have to wait 15min they dont have it. Also construction was going in there rooms which was terrible.

Very nice, location , staff behaviour , cleenest inside as well as out of room along with best services

Good staff good room service good food hygiene was maintained but need to improve bathroom size and parking facility

Had a very pleasant stay at Sapna Clarks Inn. The location is absolutely prime, making it incredibly convenient. More importantly, every single staff member I encountered was wonderful friendly, helpful, and attentive. Great experience

The stay was alright. Hotel facilities were not upto the mark though. The ac went off quite a few times. Resturant was really good. And the service was really good.

The stay was great and comfortable with great food taste.

room was good and staff was very polite and proactive.. Worth for the amount paid.. Did not have any meal there hence no review on the same