This property boasts a fantastic location, nestled within a mall and city center access. Several guests highlight good service and helpful staff, with decent food options. However, there are significant downsides, including issues with room cleanliness, poor ventilation, and lack of proper amenities. Rooms have been described as average to clumsy, with some guests facing booking mishaps, rude reception, and inadequate room service. Overall, while there are positive aspects, the experience for many has fallen short of expectations.