Guests appreciate the charming ambiance and helpful staff at this property, noting the comfortable rooms and quick check-in process. Many found the hospitality fabulous, with the staff going above and beyond to ensure a pleasant stay. However, some faced issues like rude receptionists and room maintenance problems, along with power disruptions. Overall, the property offers good value for money and maintains cleanliness despite ongoing renovation works. Amenities are praised, though dining options could be improved.