The property has some major concerns highlighted by guests. Many reported a lack of cleanliness in rooms and bathrooms, with some even finding cockroaches. AC and Wi-Fi issues were common, along with no complimentary breakfast, and limited services. The location is also noted as unsuitable for families, with rude staff behavior post-payment. Positive notes included staff friendliness, decent room size, and a cozy vibe, but these were overshadowed by significant maintenance issues and unhygienic conditions.