1. when i arrived, the receptionist told me no rooms were available, and they showed me a horrible room, the size of a matchbox. 2. they asked me to call oyo to cancel my booking and they told me to wait for a few minutes. (please note that there were rooms available, but they refused to give them to me. they pushed me to accept the smallest room, with a toilet less than 4x4 feet, with no space to place a bucket, and broken toilet pipes)
3. approximately 30 minutes later, they showed me another room, a little bigger. i had no choice because i was very tired, and it was raining, so i accepted the room. however, the room smelled bad, there were lots of cockroaches, and the bed wasn’t clean.