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Focal Point, Dera bassi
20 Ratings, 13 Reviews
Reviews Summary
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The property features spacious and clean rooms, with helpful and cooperative staff being a highlight for many guests. While some enjoyed the ambiance and found the service decent, there were notable concerns about slow service and food quality. Several reviews suggested avoiding certain booking platforms due to breakfast issues. A mixed bag of experiences, with some guests appreciating the value for money, while others were disappointed and voiced intentions not to return.
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Terrible Stay
How mal-organized a hotel can be! This is a perfect example. I was on an official trip for 1 day. Dirty floors, dirty bedsheets, swampy and damped rooms smelling badly, ACs not working in one, bathrooms are extremely dirty in another, regulators not working for fans, no remote foe ACs. We had changed 4 rooms and ultimately had to share a twin room with a senior colleague almost 56 yrs of age). Sockets are not functioning at all. Had to charge my phone and laptop in my senior's room. Walls are dirty signifying low categories of stays. TVs not working. Some boys even knocked our doors at the midnight (don't know how and why)! Restaurant not functioning since last 3 months (but still telling about complimentary breakfast from roadside stalls). We did not get the morning tea neither any breakfast. Stairs are dark enough to cause any accident. MMT should be careful enough, since we select hotels based on the fact that 'it is approved by MMT'.
Room: Classic
Just need to work in accuracy
Some time hotel people not aware about orders.
Room: Saver Single (X)
Hotel O Platina has replied on Wed Dec 25 11:26:54 IST 2019
Thank you for rating us, Saurabh. We've forwarded your feedback and ensure better services in the future. Regards, Shreya!
Worst experience
Never gonna visit again. This was my last time.
Room: Classic (2X)
Hotel O Platina has replied on Tue Oct 15 18:53:58 IST 2019
Hi, Jatin! Thanks for spending your time to write the review and we do apologize for the inconvenience caused. Your feedback will help me in handling future guests more diligently. Request you to treat this as an exception and we'll look forward to hosting you soon with delightful experience when you visit us next time. Have a nice day! Regards, Rachit
Waste of money
Please do not visit this place and waste your money.
Room: Suite (4X)
Hotel O Platina has replied on Fri Sep 20 18:36:29 IST 2019
Apologies for the inconvenience caused, Ishmeet! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Amit.
Good Stay
Good hotel at this price. Service is slow but room was good.
Room: Saver Single (X)
Hotel O Platina has replied on Thu Sep 19 18:52:45 IST 2019
Sincere apologies, Preety! We understand that your experience was not upto the expectations. Donot worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Navneet
Terrible Stay
Hotel is good but don’t book through MMT,they didn’t give proper breakfast .
Room: Deluxe (3X)
Hotel O Platina has replied on Mon Aug 26 19:51:25 IST 2019
Hey Rajesh, thanks for rating us positively. We do apologize for the hassle faced. We ve forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Rahul
Platina
Room are very good and the Hotel staff is good
Room: Classic (2X)
Hotel O Platina has replied on Thu Jul 18 07:57:54 IST 2019
Hey Nishant Peshwani, thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! Regards, Hemant
Excellent Stay
Awesome will make sure to stay again there
Room: Suite (4X)
Hotel O Platina has replied on Thu Jul 11 08:20:24 IST 2019
Delighted to hear your such lovely words of praise, Jatin khosla! We will work round the clock to meet up to your expectations and appreciate your equitable efforts in sharing your feedback which always helps us growing. Looking forward to enhance your experience to your next visit with us. Regards, Pravin.
Hotel staff was friendly
I liked the staff, they were very helpful, I would recommend for friends and family both can stay in Hotel.
Room: Classic (2X)
Hotel O Platina has replied on Wed Jul 10 22:39:35 IST 2019
Hey Shailendra, we appreciate your valuable comments. Happy to know that you liked our services. Thanks a lot for staying with us. Looking forward to hosting you soon) regards, Sagar
Terrible Stay
There was many problems and too far from Chandigarh to Platina
Room: Suite (4X)
Hotel O Platina has replied on Thu Jul 04 18:39:31 IST 2019
We re so disappointed to hear such kind of experience, Maninder! Being a visitor, we do realise how it feels in such circumstances, however, we ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future. Regards, Jamil
Good Hotel for short stay
Visited with my family, spacious and clear room, staff is very humble and restaurant is like cherry ok cake, overall good hotel for short stay.
Room: Suite (4X)
Hotel O Platina has replied on Mon Jul 01 22:33:55 IST 2019
Hi, Kinjal! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
Good
Room is very neat and clean. The only problem is food quality.
Room: Suite
Hotel O Platina has replied on Thu Jun 13 09:44:47 IST 2019
Dear guest, thanks for rating us positively. We do apologize for the hassle faced. We ve forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing.
Great service
My experience with this hotel is too good. Staff are very cooperative and also the ambiance is so nice. Man at the reception was also very cooperative and supportive.
Room: Saver Single
Hotel O Platina has replied on Fri May 24 09:35:17 IST 2019
Dear Guest, pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon.
Chamian
Industrial Area Phase I
Dharampur Kasauli Road
Sector 17
Chandigarh Rd
Chandigarh Road Zirakpur
Industrial Area
Sector 35
Nabha
Industrial Area Phase I
Gazipur
Rajpura
Zirakpur Panchkula Kalka Highway
New Chandigarh
Industrial Area Phase II
Nayagaon
Zirakpur Panchkula Kalka Highway
Sanawar
Garkhal
Sector 45
Bhagat Singh Nagar
Saraswati Vihar
Saraswati Vihar
Sarsini
Focal Point
Mohan Nagar
Bhagat Singh Nagar
Mohan Nagar
Dera bassi
Saraswati Vihar
