Guests have repeatedly pointed out severe cleanliness issues, including bathrooms with mould and unclean commodes. Many faced broken amenities, like taps and intercoms, and malfunctioning hot water. The food quality also drew negative feedback, with complaints about limited options and overpricing. While the location is considered convenient, the overall service, including maintenance and staff behavior, received poor remarks. Some did appreciate the staff's politeness, but overall, the sentiment leans heavily towards dissatisfaction.