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Palam, Delhi | 8.2 km drive to T1 - Delhi Airport (IGI Airport)
37 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has mixed reviews from guests. While some appreciate the friendly staff and good housekeeping, others faced significant issues like dirty rooms, mosquitoes, and a faulty geyser. Several guests reported being charged extra and even arrival issues with the property being closed. However, some enjoyed the food and spacious rooms, appreciating the overall environment.
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get harassed my the company and the hotel property. completely unacceptable
Property was completely closed. No one was there at my arrival. I spent a night on bus stand. Take action
Room: Classic
Terrible Stay
They took extra 500 from me in it was 600 but they took 1200 from me and bedsheet were also dirty and smelling
Room: Classic
Horrible exp
Room was not clean can't sleep whole night because of plenty of mosquitoes killed approximately 20 checkout without bathing no warm water
Room: Classic
Terrible Stay
Geyser is not working. Dirty room
Room: Classic
Good Stay
Good support received late night nice
Room: Classic
Poor Stay
Average in all respect and stay was ok
Room: Classic (2X)
Hotel O Pearl Residency has replied on Fri Mar 26 11:51:01 IST 2021
Hi, niju! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time regards, palak!
Good safety and house keeping
Friendly staff and good house keeping
Room: Classic (2X)
Hotel O Pearl Residency has replied on Sat Feb 06 14:30:13 IST 2021
Hi, rijo raju! thank you for writing this valuable review. We expect your next experience is nothing less than amazing. Regards, james!
Terrible Stay
coupleThe most terrible hotel I have ever stayed in.
Room: Classic (2X)
Hotel O Pearl Residency has replied on Fri Mar 27 17:26:19 IST 2020
Hi, Tarun! We regret that you had to go through such an experience. However, be assured your comments will be taken to our highest attention and corrective measures will be taken to improve our services. Give us another chance to host and we shall strive to bring the smile back to your face whenever you revisit us. Have a nice day! Regards, Amit
Great service
Every thing is perfect food, service and environment. Enjoyed a lot
Room: Classic (2X)
Hotel O Pearl Residency has replied on Tue Mar 10 06:59:29 IST 2020
Great to hear this, Ritu Rani! Thanks for being part of our family and we'll always strive to keep up with your expectations. We will work harder to ensure your rocking stay with us next. Have a pleasant day! Hoping to retain this continuous love and support with our incredible services. Regards, Sagar
Value for money
soloLocation is quite good and rooms are spacious.
Room: Classic (2X)
Hotel O Pearl Residency has replied on Sun Feb 09 11:46:34 IST 2020
Thank you for your valuable feedback, Amit. We'll look forward to hosting you soon. Have a great day! Regards, Suresh!
Bad all place
That is the bad hole place you can ever have. Sorry I wasted my time, never again from my trip
Room: Classic (2X)
Hotel O Pearl Residency has replied on Tue Oct 01 22:45:13 IST 2019
Great to hear this, Cherian! Thanks for being part of our family and we'll always strive to keep up with your expectations. Regards, Amit.
Nice
I would like to stay again in same Hotel
Room: Classic (2X)
Hotel O Pearl Residency has replied on Thu Jul 25 07:55:15 IST 2019
Hey Nitin Sharma, it's always good to See our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! Regards, Amit
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