Guests highlight several concerns about this property, including persistent bad smells, poor cleanliness, and malfunctioning amenities like showers and toilets. Many mention rude behavior from the staff and a lack of proper service, especially in response to guest complaints. While the property is appreciated for its location, the overall experience appears lacking due to rodent issues, old bedsheets, and unkempt bathrooms. Feedback indicates that the cleanliness and hospitality don't meet expectations, making it a disappointing stay for many.