The property has faced a slew of negative reviews, highlighting issues like dirty rooms, poor hygiene, and rude staff. Many guests reported extra charges at check-in, with some even being denied rooms altogether or faced with unhelpful service. Despite a few positive remarks about polite staff, overall sentiments lean towards dissatisfaction, with several noting a lack of basic amenities like water, towels, and functional air conditioning. Guests also mentioned serious maintenance issues and uncomfortable conditions.