Vestin Park

Vestin Park

Dear Mr. Babu C, Please accept our sincerest apologies for the unacceptable experience and your regret in choosing us. We take full responsibility for the significant failures you encountered. While we appreciate your praise for the rooms and housekeeping, your feedback on our core services demands immediate action: 1. Culinary Failure: Your review of the food quality and the Chef's standard is alarming. We have launched an urgent, complete overhaul of our kitchen's management and quality control protocols. 2. Service Shortfalls: We apologize for the lack of professional touch at the Front Office and the staff shortage. We are accelerating staff training and addressing staffing levels immediately. We are implementing these changes now. Thank you for your honest review; we hope to prove the true standard of Vestin Park to you in the future. Warm regards, Khaja Shareef General Manager

Vestin Park has replied on Wed Apr 09 14:13:31 IST 2025

Dear Guest, Thank you for bringing your concern to our attention regarding your bathroom being used by an unknown person during your stay. We take such issues very seriously and have conducted a thorough investigation, including: Reviewing CCTV footage of the corridor outside your room, which shows no unauthorized entry Consulting with our housekeeping team who confirmed no staff entry besides the initial room preparation Noting that evening turndown service was declined, as per your preference We attempted to reach you via the mobile number provided to discuss this matter directly but were unable to connect. Please contact me personally at your convenience so we can address your concerns in detail and reach a satisfactory resolution. The safety and privacy of our guests are our highest priorities, and we sincerely apologize for any distress this situation may have caused you. Best regards, Khaja Shareef General Manager Vestin Park Hotel gm@vestinpark.com

Vestin Park has replied on Mon Jan 13 16:59:02 IST 2025

Dear Mr. Hariharan, Thank you for your kind words and for taking the time to share your experience at Vestin Park. We are delighted to hear that you enjoyed our cordial staff, prompt service, and the quality of our food. It's wonderful to know that our location and lobby ambiance added to your overall satisfaction. We look forward to welcoming you back to Vestin Park in the near future. Warm regards,

Vestin Park has replied on Mon Jan 13 17:00:10 IST 2025

Dear Mr. Majunder, Thank you for your positive feedback. We're glad you enjoyed your stay at Vestin Park. Warm regards,

Vestin Park has replied on Mon Jan 13 17:01:26 IST 2025

Dear Mr. Rakesh Kumar, Thank you for your feedback. We're glad you enjoyed our prime location and the nearby pub. Warm regards,

Vestin Park has replied on Mon Jan 13 17:04:04 IST 2025

Dear Mr. Johnson, Thank you for your feedback. We apologize for the disturbance caused by the renovation work. We're glad you enjoyed the location, staff, service, and food. We appreciate your continued patronage and are working to upgrade our facilities for an even better experience. Warm regards,

Vestin Park has replied on Mon Dec 09 09:03:08 IST 2024

Dear Guest, Greetings from Hotel Vestin Park. Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our rooms nice and clean, and that our staff were helpful and guest-friendly. We appreciate your constructive feedback regarding the variety in our breakfast offerings. Please be assured that we are continuously working to improve our services and will certainly take your suggestion into consideration to enhance our breakfast menu. Your satisfaction is our top priority, and we are pleased to know that you had an overall positive experience. We look forward to welcoming you back to Hotel Vestin Park in the future and providing you with an even better stay. With Regards,

Vestin Park has replied on Mon Dec 09 09:05:30 IST 2024

Dear Mr. Suresh R Kamath, Greetings from Hotel Vestin Park. Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the upgrade to one of our newly renovated rooms and appreciated the modern fittings. Your positive comments are greatly appreciated and will be shared with our team. We are committed to providing our guests with exceptional service and a comfortable stay, and your feedback encourages us to continue our efforts. We look forward to welcoming you back to Hotel Vestin Park in the future and providing you with another wonderful experience. With Regards,

Vestin Park has replied on Mon Dec 09 09:08:21 IST 2024

Dear Mr. Chakraborty, Greetings from Hotel Vestin Park. Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our service, ambience, and location to your satisfaction. We sincerely apologize for the inconvenience caused by the missed wake-up call. Please be assured that we are taking immediate steps to address this issue and ensure it does not happen again in the future. Your positive comments about our service and the quality of our food are greatly appreciated. We are committed to providing our guests with exceptional service and a comfortable stay, and your feedback encourages us to continue our efforts. We look forward to welcoming you back to Hotel Vestin Park in the future and providing you with an even better experience. With Regards,

Vestin Park has replied on Mon Dec 09 09:11:01 IST 2024

Dear Mr. Leelakiran Salagrama, Greetings from Hotel Vestin Park. Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel clean and neat, and that our staff were supportive. We are also pleased to know that you found the commutation easy. Your positive comments are greatly appreciated and will be shared with our team. We are committed to providing our guests with exceptional service and a comfortable stay, and your feedback encourages us to continue our efforts. We look forward to welcoming you back to Hotel Vestin Park in the future and providing you with another wonderful experience. With Regards,

Vestin Park has replied on Mon Dec 09 09:14:22 IST 2024

Dear Mr. Pankaj Sharma, Greetings from Hotel Vestin Park. Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced due to staffing issues. We appreciate your constructive feedback and are taking immediate steps to address the concerns you raised. We are currently in the process of hiring additional staff to ensure that our guests receive prompt and efficient service at all times. Your positive comments about our hotel are greatly appreciated, and we are committed to improving our services to provide a better experience for our guests. We hope to have the opportunity to welcome you back to Hotel Vestin Park in the future and provide you with a more enjoyable stay. With Regards,

Vestin Park has replied on Mon Dec 09 09:17:28 IST 2024

Dear Mr. Nakul Heble, Greetings from Hotel Vestin Park. Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our prime location, spacious rooms, and interesting decor. We sincerely apologize for any inconvenience you experienced with the bathroom facilities. Please be assured that we are taking immediate steps to address these concerns. We are currently in the process of renovating our bathrooms, including the replacement of closet lids, to enhance the overall guest experience. Your constructive feedback is invaluable in helping us identify areas for improvement. We are committed to providing our guests with exceptional service and a comfortable stay, and your comments encourage us to continue our efforts. We look forward to welcoming you back to Hotel Vestin Park in the future and providing you with an even better experience

Vestin Park has replied on Mon Dec 09 09:21:23 IST 2024

Dear Mr. Sathya Sundar S, Greetings from Vestin Park. Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced due to the age of our property. We appreciate your constructive feedback and are taking immediate steps to address the concerns you raised. We are currently in the process of renovating our facilities to enhance the overall guest experience and ensure that our property meets the highest standards of comfort and quality. Your comments are invaluable in helping us identify areas for improvement. We hope to have the opportunity to welcome you back to Hotel Vestin Park in the future and provide you with a more enjoyable stay.

Vestin Park has replied on Mon Dec 09 09:23:43 IST 2024

Dear Mr. Ravi, Greetings from Hotel Vestin Park. Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our exceptional hospitality and luxurious accommodations. We are pleased to know that you appreciated the newly renovated rooms and the modern amenities on the newly renovated 4th floor. Your positive comments about our top-notch service and the warmth of our staff are greatly appreciated and will be shared with our team. Your satisfaction is our top priority, and we are committed to providing our guests with an exceptional experience. We look forward to welcoming you back to Hotel Vestin Park in the future and providing you with another memorable stay.

Vestin Park has replied on Mon Dec 09 09:29:50 IST 2024

Dear Mr. Naveen, Greetings from Hotel Vestin Park. Thank you for taking the time to share your feedback regarding your recent experience with us. We sincerely apologize for any inconvenience you experienced during your visit. As per our hotel policy, we do not accommodate unmarried couples. We understand that this may have caused you inconvenience, and we deeply regret any distress this may have caused. Please be assured that we are fully refunding the amount you paid for your booking. Your feedback is invaluable in helping us improve our services and policies. We hope to have the opportunity to welcome you back to Hotel Vestin Park in the future under different circumstances and provide you with a more enjoyable experience.

Vestin Park has replied on Mon Dec 09 09:31:27 IST 2024

Dear Kshyamadri Moharana, Greetings from Hotel Vestin Park. Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your stay and appreciated our clean, green, and silent location. We are also pleased to know that you found our staff to be very good and helpful. Your positive comments are greatly appreciated and will be shared with our team. We are committed to providing our guests with exceptional service and a comfortable stay, and your feedback encourages us to continue our efforts. We look forward to welcoming you back to Hotel Vestin Park in the future and providing you with another wonderful experience.