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You are booking hotel for more than 30 days

Review Of Hotel O Galaxy Near INOX0123401234

Koregaon Park, Pune | 6 km drive to Pune International Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.7
    Average

    61 Ratings, 29 Reviews

    excellent
    13%
    very good
    18%
    average
    26%
    poor
    11%
    bad
    31%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 1
    • 1
    • 3
    • 1
    • 2
    • 2
    • 2
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness3.3
    • Room2.6
    • Food3.6
    • Hospitality4.0
    • Value For Money2.9
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property features affordable rates and offers clean rooms. Some guests appreciated the quick service from staff, while complimentary water was a nice touch. However, many reviews highlighted serious issues like cockroaches, broken facilities, poor customer service, and lack of basic amenities like breakfast and hot water. The location is tricky to find, being tucked away in a narrow area near train tracks, leading to noise and security concerns. Overall, it seems a mixed bag of experiences.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    saidul i.business

    The hotel staff mis behaviour with me, and told me for cancel booking, refund not giving that's why I was stay and mentioned an ac room but was not provided and was not given a water tear bedsheet ceiling fan and bed in the wrong location because without ac and not feeling the wind of ceiling fan The overall experience was too bad

    Travel Month: Mar 2025

    Room: Classic

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    1.0

    Terrible Stay

    mumtaz.family

    No one is available for carrying luggage. No gregir. No cleaning in noom. The person is not cooperative. Too much hassle.

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Don't go as family, the rooms are not same as shown in pictures.

    ojaswi i.family

    Extremely poor rooms, it had damp and it was smelly. No service whatsoever. They denied checkin at first, and the behaviour was extremely nonchalant

    Travel Month: Aug 2024

    Room: Classic

    2.0

    P athletic excuse for a roon

    sachin a.loyalty-iconsolo

    No water glass, no one to carry bags on 3rd floor even on payment, not a single table. Advice, carry your own bedsheet, pillow cover, blanket cover. Leaking water in bathroom full of cockeoaches

    Travel Month: Jun 2024

    Room: Classic

    2.0

    Poor Stay

    sanjib k.

    Check in waiting for long time, wc seat cover was broken. Most of the things that bed room area found cockroach. Which one unhygienic. Check out time no employee found for check out. Waiting for long time. Overall service bad last time. I want my money refund,

    Travel Month: Apr 2024

    Room: Classic

    1.0

    Terrible Stay

    punit.

    I was asked for more money when i reached the hotel so 1. 1

    Travel Month: Aug 2023

    Room: Classic

    2.0

    Around the location insecure and noisy

    maheshkumar u.solo

    This location placed next to train tracks and narrow road to reach. So midnight noise of train and feeling of unsecured due to locality nearby.

    Travel Month: Jan 2023 (3-Night Stay)

    Room: Classic

    3.0

    Extra money

    almala v.family

    They are asking extra money showed then booking price

    Travel Month: Dec 2022

    Room: Classic

    3.0

    Average Stay

    surendra.

    Customer service is very poor.

    Travel Month: Aug 2022

    Room: Classic

    Hotel O Galaxy Near INOX has replied on Thu Nov 03 14:34:28 IST 2022

    Hi, surendra patra! we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, divya

    5.0

    N

    om j.group

    A great place to stay and it is really affordable 3. 5/5 stars.

    Travel Month: Aug 2022

    Room: Classic

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    Hotel O Galaxy Near INOX has replied on Wed Aug 24 06:52:53 IST 2022

    Hi, om jadhav! we are elated to know that you liked our services. We cherish your association & foresee to serve you beyond your expectations to create a fruitful journey with us. Have a great day! regards, vishal

    2.0

    No good

    sekar s.loyalty-iconsolo

    Not good for stay. Bad memories

    Travel Month: Aug 2022 (3-Night Stay)

    Room: Classic

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    3.0

    Average Stay

    prathamesh s.

    1] morning breakfast not provide 1st day. 2]tv remote not working and remote cell is not available. 3] regula water not kept in room

    Travel Month: May 2022 (3-Night Stay)

    Room: Classic

    1.0

    Location

    sohanlal c.solo

    Very bed. Location guilty feel location not family

    Travel Month: Apr 2022

    Room: Classic (2X)

    1.0

    Waste for money

    karthik p.solo

    Don't stay here located not in koregaon park lane 7 near by railway track

    Travel Month: Nov 2021

    Room: Classic (2X)

    1.0

    Very low quality

    jaydeep k.couple

    Didn't like much, a lot of things could be better

    Travel Month: Jul 2021

    Room: Classic (2X)

    • user photos

    Hotel O Galaxy Near INOX has replied on Wed Jul 28 16:26:42 IST 2021

    Sincere apologies, jaydeep! we are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, rohit!

    5.0

    Very good

    abhijeet k.couple

    Very good place and most good i feel they give free water bottle dint ask money for that very good service form them

    Travel Month: Jun 2021

    Room: Classic (2X)

    Hotel O Galaxy Near INOX has replied on Thu Jun 24 07:48:02 IST 2021

    Glad to hear this, abhijeet kanar! we truly believe that you deserve the best of the services as our valued customers. Keep giving us opportunity and share you views in the future as well. Have a nice day! regards, rachit

    3.0

    Stay at Galaxy Oyo through Make my trip

    girish p.solo

    Hotel room was clean staff are good it was room was somewhat ok for my short stay, however not good for long stay as no wardrobe no hot water, cab or auto can't come as it in very narrow deep in side from main road no food at holey but they are good and get the food from out side, they make tea at hotel and water bottle available. Bike parking available. I had a very small room with very small bath but it's ok and cleaned, so good. I travel every months to pune and stay for day or two days.

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O Galaxy Near INOX has replied on Tue Dec 17 12:46:46 IST 2019

    Hi Girish, we're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Sakshi!

    1.0

    Terrible Stay

    mayuri n.group

    There was no telephone in the room also there was no network so it was hard to reach the staff when required. The room wasn't clean and with occasional sight of cockroaches. There was no lift and WiFi wasn't working. We had to use the stairs every time we needed something and our room was on the third floor.

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Galaxy Near INOX has replied on Fri Nov 22 12:45:08 IST 2019

    Hey Mayuri, it is so disheartening to See our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure the better experience in the future. Regards, Shreya!

    1.0

    Worst Hotel I have got till the date

    yash k.couple

    The room was not upto the mark, they have not given breakfast and the staff was not also good

    Travel Month: Nov 2019

    Room: Classic (2X)

    Hotel O Galaxy Near INOX has replied on Fri Nov 15 14:56:12 IST 2019

    Never meant to disappoint you, Yash! We will deep dive into this issue and we will put in our best efforts to serve you better. Regards, Rachit!

    4.0

    Good

    jagadeesh r.group

    we booked for 5 members but hotel people arranged for 4 members, they were not arranged extra bed.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel O Galaxy Near INOX has replied on Thu Nov 14 21:18:07 IST 2019

    Thank you for rating us, Jagadeesh. We've forwarded your feedback and ensure better services in the future. Regards, Pallavi!

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