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Review Of Hotel O Akash Ganga Park Circus0123401234

Park Circus, Kolkata | 3 minutes walk to Park Street, Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.1
    Good

    569 Ratings, 378 Reviews

    excellent
    23%
    very good
    25%
    average
    17%
    poor
    14%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 1
    • 3
    • 2
    • 1
    • 1
    • 3
    • 2

    Rating Categories

    • Location3.8
    • Cleanliness3.3
    • Room3.4
    • Food2.9
    • Hospitality3.7
    • Value For Money3.3
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    Reviews Summary

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    This property is positioned in a convenient location, making it easy to explore Kolkata. While some guests mentioned friendly and helpful staff, others reported issues with room cleanliness and maintenance. Many complaints highlighted poor food quality and high prices for meals. The rooms vary in size and comfort, with some travelers noting small spaces and unkempt conditions. Basic amenities were occasionally lacking, which led to dissatisfaction. Overall, the experience is inconsistent with service and facilities.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    john h.

    We didnt even stay at the hotel since the staff denied check in because they didn’t see the booking on their system. We even contact makemytrip to solve the issue and they promise they will email me and give a refund which they both did not. Im so angry with the way the handle the situation and im still waiting for them to give a feedback and handle my issue

    Travel Month: Nov 2024

    Room: Classic

    1.0

    Terrible xperience

    rishi m.loyalty-icon

    The property asked for an additional rs 754. The reason being that the amount shown was less than their actual price and the rooms as shown in the pictures were not the ones. There were no towels provided. Also, ventilation was a serious issue at the property as the exhaust was not working. The rooms were small and they did not have any complimentary breakfast that is mentioned.

    Travel Month: Nov 2024

    Room: Classic

    1.0

    Bad hotel to stay

    altaf h.

    Very poor stay and unhygienic food. No safety of your language. The staff and owner itself is unprofessional. I suggest not to go for a stay. Particularly there is a sardar who talk nonsense always

    Travel Month: Nov 2024

    Room: Saver Single

    5.0

    Excellent Stay

    memon.business

    When i booked and got all facilities as mentioned. lovely stay here!

    Travel Month: Jul 2024

    Room: Classic

    • user photos
    5.0

    Excellent Stay

    salvi.business

    Quite easy to find the location. more facilities. loved the hotel services. Thanks a ton!

    Travel Month: Jul 2024

    Room: Classic

    • user photos
    2.0

    Poor Stay

    anindita r.

    Their behaviour was good but service was too bad. Mm t showed complimentary breakfast but they said it's not there. Also hotel hygiene was bad. I checked in with my friend for a temporary night stay on urgent basis otherwise i would have never booked it if i had my family with me.

    Travel Month: Sep 2024

    Room: Classic

    1.0

    there is not good service hotel staff is rude ! the won’t give my breakfast

    group

    Staff is rude room ac is not good . Not good service i recommended not book this hotel . In my booking brekfast is also included but they won’t provide.

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Terrible Stay

    dishant v.

    One of the worst hotel ever i’ve seen in my life ! hotel staff is too rude. When i booked hotel there is my breakfast is included but they didn’t provide.

    Travel Month: Sep 2024

    Room: Classic

    5.0

    Friendly faces, simple setup

    rajesh.

    Faces are friendly, and the setup is simple. Friendly and uncomplicated.

    Travel Month: Aug 2024

    Room: Classic

    1.0

    Don't spoil your money on this hotel

    prem p.loyalty-icon

    The worst hotel ever i stayed. Staff behaviour wasn't good with the guest. There was early check in available in my voucher but they charged 200 rupee for the early check in. All meals was included in the mmt voucher but they didn't provide a single bottle of water. They charged separately for my meal. Food quality was not bad that's why i didn't ordered my dinner. They didn't gave me one hour extra for the checkout. They told me to do the checkout at 11. I was asking for 12 noon but they told rudely that i have to pay extra for one hour. Terrible hospitality. There was no towel inside the washroom. They gave me towel at 10 pm. Their telephone was also not working inside the room. Worst stay.

    Travel Month: Aug 2024

    Room: Saver Single

    1.0

    Terrible Stay

    md s.

    Hotel ask for extra 1000rs after i paid on mmt. The room condition was too poor. Receptionist was rude and mannerless.

    Travel Month: Aug 2024

    Room: Classic

    5.0

    Affordable and calm place

    priya s.

    This is the best, affordable and calm place to stay. I enjoyed staying here, the staff is helpful and food was delicious. I'll visit again.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Nice place

    pranay h.

    Good meals, room service, comfortable accommodations, and other amenities. Both the food choice and the staff service are excellent.

    Travel Month: Jul 2024

    Room: Classic

    1.0

    CHARGED EXTRA MONEY APART FROM PRICE NOT AT ALL WORTHY VERY UNHYGIENIC AND POOR SERVICE

    abhilash k.

    They have charged extra ₹258/- for the sake of compensating there base fare room charges. Room was in pathetic condition no hygiene maintained and worst service

    Travel Month: Jul 2023

    Room: Classic

    • user photos
    1.0

    Terrible Stay

    aamir s.

    It was simply terrible. The room and the entire building was filthy and shady. Severe damage in the room - mirrors, doors, windows, floor, everything was in a poor condition. The linen was dirty, the floor was not cleaned, seepage and moisture on the walls. It was such a negative experience. Not to forget the broken bed. All i could feel was the hard springs against my spine. Food was not good too. Overpriced and not at all appetizing. Only the tea was worth it. The hotel should really put up actual photographs on any travel booking and not deceive people like this

    Travel Month: May 2023

    Room: Classic

    Hotel O Akash Ganga Park Circus has replied on Wed May 31 16:22:44 IST 2023

    Sincere apologies, Aamir! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

    1.0

    Just third class

    samsuddin.loyalty-icon

    From enter to out very bad experience. Room is not clean. Ac was not working. Bed sheet not clean. Most third class hotel i have ever seen. Very bad.

    Travel Month: May 2023

    Room: Classic

    Hotel O Akash Ganga Park Circus has replied on Wed May 31 16:19:14 IST 2023

    Hi, Samsuddin! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

    1.0

    Bad experience

    samsuddin.loyalty-icon

    Most third class hotel i have ever seen. Reception stuff are very bad. Not cooperating with customer. Not helpful. Just horrible.

    Travel Month: May 2023

    Room: Classic

    Hotel O Akash Ganga Park Circus has replied on Wed May 31 16:18:44 IST 2023

    Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

    5.0

    Good stay

    priyanka c.family

    Hotel stuff are very polite. Amazing stay

    Travel Month: Apr 2023

    Room: Classic

    • user photos
    • user photos
    • user photos

    Hotel O Akash Ganga Park Circus has replied on Sun May 07 14:53:05 IST 2023

    Glad to hear this, priyanka chowdhury! we truly believe that you deserve the best of the services as our valued customers. Keep giving us opportunity and share you views in the future as well. Have a nice day! regards, sagar

    4.0

    Good Stay

    abhijit m.

    very good place to stay with family, the receptionist girl was very gentle when ever we asked for something she had made it.

    Travel Month: Apr 2023

    Room: Classic

    5.0

    Good for couple

    vikash k.loyalty-iconcouple

    Best hotel in kolkata and safe for compel

    Travel Month: Feb 2023

    Room: Classic

    Hotel O Akash Ganga Park Circus has replied on Wed Mar 08 05:21:56 IST 2023

    Glad to hear your review, vikash k keshri. We are so happy that you loved our services. Keep sharing your views with us and we will strive to meet your expectations. Looking forward to your pleasant stay with us in the future. Have a great day! regards, navneet

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