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Kaikhali, Kolkata | 2.8 km drive to Netaji Subhash Chandra Bose Airport
531 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's prime location near the airport, making it convenient for travelers. The food quality and variety receive positive remarks, with many enjoying the breakfast spread. The staff is often described as friendly and cooperative, providing good service. However, some guests have reported maintenance issues in the rooms, suggesting a need for improvements. Overall, the property offers value for money for transit stays.
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Poor Stay
The rooms were very unhygienic and there was a damp stinky smell. When informed they simply provided room freshener
Room: Suite|Deluxe
Stay once,,, will stay again and again, will never miss ,,
O2 has their own standard,,,,stay, service and food,,,, different level,,, superb,,, location is very prime,,, food hygiene and authentic test made trip memorable
Room: Deluxe
Hotel O2 VIP has replied on Mon Jun 23 11:27:14 IST 2025
Dear Sir, Greetings From Hotel O2 VIP ! Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Team Hotel O2 VIP.
My experience in O2
Stayed for four nights ...well maintained ...prompt service ...well spread breakfast ... would be nice if complimentary pickup and drop from the Airport is available
Room: Deluxe
Hotel O2 VIP has replied on Tue Apr 22 18:33:42 IST 2025
Dear Sir, Greetings From Hotel O2 VIP ! Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back.We assure you we will give complimentary airport drop in your next booking. Regards, Team Hotel O2 VIP.
Terrible Stay
Receptionist are very rude, staffs are not good. In the name of delux room booking they were trying to send me lower standard room in another building. Not at-all 3 star or 4 star hotel. 1 star hotels are better than this hotel. Overall i don't recommend anybody to stay in this hotel with this price. Hotels of rs1000 are far better than this o2 vip.
Room: Super Deluxe
Poor Stay
In the name of o2 vip they accommodated us in a lodging facility beside the main buildings. We must be aware and differentiate among-st their three buildings. My wife and i stayed in a deluxe room with breakfast on october 29th, 2024, but unfortunately, our experience was disappointing. Despite booking under the name "o2 vip" we were accommodated in a different building behind the main o2 oxygen structure. The entire area had a strong, unpleasant odor, noticeable from the lift, through the lobby, and into our room, creating a very unwelcoming atmosphere. The ambiance resembled that of a substandard lodging facility, far from the premium experience we had expected. Upon raising our concerns, we were directed to a separate building for reception, where mr. gave us a vague explanation that didn't clarify much. Overall, this stay did not feel like it was worth the money we spent, and i would caution others about this deceptive setup and the poor conditions. Finally, breakfast was served in a separate building and late checkout facility is not available.
Room: Deluxe
Very average experience about the stay.
Not well maintained rooms. Bed is also not comfortable. Room service is also very slow. Check in was smooth and comfortable. Bathroom is also not functional properly after my complaint they did the repair work.
Room: Deluxe
Hotel O2 VIP has replied on Mon Oct 28 12:09:51 IST 2024
Dear Sir, Greetings From Hotel O2, Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.
Happy stay at o2 oxygen
businessGood hospitality, good in service, room conditions are maintained. Easy checkin out. Food service and test also good
Room: Deluxe
Hotel O2 VIP has replied on Sat Oct 19 12:14:25 IST 2024
Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty ,OTA Executive,Hotel O2
Poor Stay
Bed were not properly maintained. While sitting on the bed it was making noise and also moving from its origin. Room were not properly lighted. At this price point the hotel should provide better rooms. These rooms provider should be priced under 1500. One of my worst experience this time. Earlier whatever rooms i had booked through mm t was best on class. Request mm t to review the hotel rating.
Room: Deluxe
Hotel O2 VIP has replied on Mon Oct 14 17:54:58 IST 2024
Dear Sir,Greetings From Hotel O2,Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.
Review for o2
Good room service clean room helpful staff food is good you can have a nice stay without much of an hassle
Room: Deluxe
Hotel O2 VIP has replied on Thu Sep 19 17:18:33 IST 2024
Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty ,OTA Executive,Hotel O2
satisfactory stay
Recommended for a healthy stay, nice hospitality, fast service, good staffing , food need to get reviewed once. Overall experience is very good
Room: Deluxe
O2 is good food is good and services are excellent very good communication from airport
businessFood is good and services are excellent very good communication from airport, restaurant and other amenities are good.
Room: Deluxe
Hotel O2 VIP has replied on Fri Aug 30 16:25:53 IST 2024
Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2
Excellent Stay
O2 stay was very nice with reasonable price. Ambience hospitality cleaniness excellent. For early departure customer they are providing banana juce sandwich & water which was very good. I do visit next time.
Room: Deluxe
Hotel O2 VIP has replied on Fri Aug 23 18:26:37 IST 2024
Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2
Poor facility at o2 vip kolkata
familyThe room was away from the main property in a building where refurbishment work was going on. Check-in experience with the front office manager was not welcoming. bookings are not regarded with esteem.
Room: Deluxe
Hotel O2 VIP has replied on Fri Aug 23 18:28:49 IST 2024
Dear Sir/Madam, Greetings From Hotel O2,Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.
Terrible Stay
familyWorst experience don’t recommend any one pls arrange to refund as nothing was there which was mentioned in your portal
Room: Deluxe
Hotel O2 VIP has replied on Fri Aug 23 18:29:35 IST 2024
Dear Sir/Madam, Greetings From Hotel O2,Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.
Very bad no recommended, zero rating from my end. Make my trip should thin
soloVery bad, wifi not working. Need to go another buiding for dinner & breakfast. Ac not working properly
Room: Deluxe
Hotel O2 VIP has replied on Fri Aug 23 18:30:09 IST 2024
Dear Sir/Madam, Greetings From Hotel O2,Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.
Gem of a hotel
Amazing hosts. Attendees were on time and dishes were excellent, from the very starting till the end
Room: Deluxe
Hotel O2 VIP has replied on Fri Aug 23 18:31:42 IST 2024
Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2
Nearby kolkata airport & value for money.
coupleStayed with family & enjoyed the stay. Overall good & will recommend to my friends & nearby family members to stay als
Room: Deluxe
Hotel O2 VIP has replied on Sat Jul 27 13:45:11 IST 2024
Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2
Excellent Stay
businessGood eminites and better service but makemy trip call center is not support when i call for some help this may complain to makemytrip team
Room: Deluxe
Hotel O2 VIP has replied on Wed Jul 24 17:38:22 IST 2024
Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2
Terrible Stay
soloHotel staffs are extremely rude. I have to extend my check out for 3 hours, They don't bother customer experience or any customer satisfaction, all the know whom to loot and how to fill daily target. I will never recommend this hotel to anyone. Rooms are horrible and there is no sound proof, e tote night baby and peoples are shouting and crying. Highly disappointed.
Room: Super Deluxe
Hotel O2 VIP has replied on Fri Aug 23 18:27:59 IST 2024
Dear Sir/Madam, Greetings From Hotel O2,Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.
Excellent hotel. Good stay.
Good service. Excellent location. Comfortable stay. Hospitals are nearby. Good behaviour of the staff. Reasonable room charge.
Room: Deluxe
Hotel O2 VIP has replied on Mon Jul 22 16:26:38 IST 2024
Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2
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