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Review Of Hotel O2 VIP0123401234

Kaikhali, Kolkata | 2.8 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    531 Ratings

    excellent
    33%
    very good
    33%
    average
    17%
    poor
    11%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 2
    • 5
    • 5
    • 4
    • 4
    • 5
    • 4
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness3.9
    • Room3.7
    • Food3.8
    • Hospitality4.0
    • Value For Money3.6
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's prime location near the airport, making it convenient for travelers. The food quality and variety receive positive remarks, with many enjoying the breakfast spread. The staff is often described as friendly and cooperative, providing good service. However, some guests have reported maintenance issues in the rooms, suggesting a need for improvements. Overall, the property offers value for money for transit stays.

    Sort by:

    Positive first
    2.0

    Poor Stay

    himadri d.family with 3 kids

    The rooms were very unhygienic and there was a damp stinky smell. When informed they simply provided room freshener

    Travel Month: Jul 2025

    Room: Suite|Deluxe

    5.0

    Stay once,,, will stay again and again, will never miss ,,

    umeshbhai m.solo

    O2 has their own standard,,,,stay, service and food,,,, different level,,, superb,,, location is very prime,,, food hygiene and authentic test made trip memorable

    Travel Month: Jun 2025

    Room: Deluxe

    Hotel O2 VIP has replied on Mon Jun 23 11:27:14 IST 2025

    Dear Sir, Greetings From Hotel O2 VIP ! Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Team Hotel O2 VIP.

    5.0

    My experience in O2

    amaresh d.solo

    Stayed for four nights ...well maintained ...prompt service ...well spread breakfast ... would be nice if complimentary pickup and drop from the Airport is available

    Travel Month: Mar 2025 (5-Night Stay)

    Room: Deluxe

    Hotel O2 VIP has replied on Tue Apr 22 18:33:42 IST 2025

    Dear Sir, Greetings From Hotel O2 VIP ! Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back.We assure you we will give complimentary airport drop in your next booking. Regards, Team Hotel O2 VIP.

    1.0

    Terrible Stay

    prashant s.

    Receptionist are very rude, staffs are not good. In the name of delux room booking they were trying to send me lower standard room in another building. Not at-all 3 star or 4 star hotel. 1 star hotels are better than this hotel. Overall i don't recommend anybody to stay in this hotel with this price. Hotels of rs1000 are far better than this o2 vip.

    Travel Month: Nov 2024

    Room: Super Deluxe

    2.0

    Poor Stay

    aknath m.couple

    In the name of o2 vip they accommodated us in a lodging facility beside the main buildings. We must be aware and differentiate among-st their three buildings. My wife and i stayed in a deluxe room with breakfast on october 29th, 2024, but unfortunately, our experience was disappointing. Despite booking under the name "o2 vip" we were accommodated in a different building behind the main o2 oxygen structure. The entire area had a strong, unpleasant odor, noticeable from the lift, through the lobby, and into our room, creating a very unwelcoming atmosphere. The ambiance resembled that of a substandard lodging facility, far from the premium experience we had expected. Upon raising our concerns, we were directed to a separate building for reception, where mr. gave us a vague explanation that didn't clarify much. Overall, this stay did not feel like it was worth the money we spent, and i would caution others about this deceptive setup and the poor conditions. Finally, breakfast was served in a separate building and late checkout facility is not available.

    Travel Month: Oct 2024

    Room: Deluxe

    • user photos
    3.0

    Very average experience about the stay.

    ajit j.solo

    Not well maintained rooms. Bed is also not comfortable. Room service is also very slow. Check in was smooth and comfortable. Bathroom is also not functional properly after my complaint they did the repair work.

    Travel Month: Aug 2024

    Room: Deluxe

    Hotel O2 VIP has replied on Mon Oct 28 12:09:51 IST 2024

    Dear Sir, Greetings From Hotel O2, Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.

    5.0

    Happy stay at o2 oxygen

    madan l.loyalty-iconbusiness

    Good hospitality, good in service, room conditions are maintained. Easy checkin out. Food service and test also good

    Travel Month: Oct 2024

    Room: Deluxe

    Hotel O2 VIP has replied on Sat Oct 19 12:14:25 IST 2024

    Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty ,OTA Executive,Hotel O2

    2.0

    Poor Stay

    prem s.couple

    Bed were not properly maintained. While sitting on the bed it was making noise and also moving from its origin. Room were not properly lighted. At this price point the hotel should provide better rooms. These rooms provider should be priced under 1500. One of my worst experience this time. Earlier whatever rooms i had booked through mm t was best on class. Request mm t to review the hotel rating.

    Travel Month: Oct 2024

    Room: Deluxe

    Hotel O2 VIP has replied on Mon Oct 14 17:54:58 IST 2024

    Dear Sir,Greetings From Hotel O2,Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.

    4.0

    Review for o2

    sambit m.loyalty-icon

    Good room service clean room helpful staff food is good you can have a nice stay without much of an hassle

    Travel Month: Sep 2024

    Room: Deluxe

    Hotel O2 VIP has replied on Thu Sep 19 17:18:33 IST 2024

    Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty ,OTA Executive,Hotel O2

    5.0

    satisfactory stay

    deep b.couple

    Recommended for a healthy stay, nice hospitality, fast service, good staffing , food need to get reviewed once. Overall experience is very good

    Travel Month: Aug 2024

    Room: Deluxe

    5.0

    O2 is good food is good and services are excellent very good communication from airport

    manish k.loyalty-iconbusiness

    Food is good and services are excellent very good communication from airport, restaurant and other amenities are good.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Deluxe

    Hotel O2 VIP has replied on Fri Aug 30 16:25:53 IST 2024

    Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2

    5.0

    Excellent Stay

    rajesh u.

    O2 stay was very nice with reasonable price. Ambience hospitality cleaniness excellent. For early departure customer they are providing banana juce sandwich & water which was very good. I do visit next time.

    Travel Month: Aug 2024

    Room: Deluxe

    Hotel O2 VIP has replied on Fri Aug 23 18:26:37 IST 2024

    Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2

    2.0

    Poor facility at o2 vip kolkata

    utpal b.loyalty-iconfamily

    The room was away from the main property in a building where refurbishment work was going on. Check-in experience with the front office manager was not welcoming. bookings are not regarded with esteem.

    Travel Month: Aug 2024

    Room: Deluxe

    • user photos
    • user photos
    • user photos

    Hotel O2 VIP has replied on Fri Aug 23 18:28:49 IST 2024

    Dear Sir/Madam, Greetings From Hotel O2,Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.

    1.0

    Terrible Stay

    ashutosh c.loyalty-iconfamily

    Worst experience don’t recommend any one pls arrange to refund as nothing was there which was mentioned in your portal

    Travel Month: Aug 2024

    Room: Deluxe

    Hotel O2 VIP has replied on Fri Aug 23 18:29:35 IST 2024

    Dear Sir/Madam, Greetings From Hotel O2,Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.

    1.0

    Very bad no recommended, zero rating from my end. Make my trip should thin

    suvojit b.loyalty-iconsolo

    Very bad, wifi not working. Need to go another buiding for dinner & breakfast. Ac not working properly

    Travel Month: Aug 2024

    Room: Deluxe

    • user photos

    Hotel O2 VIP has replied on Fri Aug 23 18:30:09 IST 2024

    Dear Sir/Madam, Greetings From Hotel O2,Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.

    5.0

    Gem of a hotel

    aryoma g.family

    Amazing hosts. Attendees were on time and dishes were excellent, from the very starting till the end

    Travel Month: Aug 2024

    Room: Deluxe

    • user photos
    • user photos
    • user photos

    Hotel O2 VIP has replied on Fri Aug 23 18:31:42 IST 2024

    Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2

    4.0

    Nearby kolkata airport & value for money.

    kaim s.loyalty-iconcouple

    Stayed with family & enjoyed the stay. Overall good & will recommend to my friends & nearby family members to stay als

    Travel Month: Jul 2024

    Room: Deluxe

    Hotel O2 VIP has replied on Sat Jul 27 13:45:11 IST 2024

    Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2

    5.0

    Excellent Stay

    manoj.loyalty-iconbusiness

    Good eminites and better service but makemy trip call center is not support when i call for some help this may complain to makemytrip team

    Travel Month: Jul 2024

    Room: Deluxe

    Hotel O2 VIP has replied on Wed Jul 24 17:38:22 IST 2024

    Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2

    1.0

    Terrible Stay

    manish p.loyalty-iconsolo

    Hotel staffs are extremely rude. I have to extend my check out for 3 hours, They don't bother customer experience or any customer satisfaction, all the know whom to loot and how to fill daily target. I will never recommend this hotel to anyone. Rooms are horrible and there is no sound proof, e tote night baby and peoples are shouting and crying. Highly disappointed.

    Travel Month: Jul 2024

    Room: Super Deluxe

    Hotel O2 VIP has replied on Fri Aug 23 18:27:59 IST 2024

    Dear Sir/Madam, Greetings From Hotel O2,Kolkata! Sorry for your inconvenience, We will definitely try to improve our services & staffing.

    5.0

    Excellent hotel. Good stay.

    rajarshi g.couple

    Good service. Excellent location. Comfortable stay. Hospitals are nearby. Good behaviour of the staff. Reasonable room charge.

    Travel Month: Jul 2024

    Room: Deluxe

    Hotel O2 VIP has replied on Mon Jul 22 16:26:38 IST 2024

    Thank you for sharing your valuable feedback. We are thrilled to know that your experience with us during the stay was wonderful. Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. We once again thank you whole heartedly for valuable feedback and kind word of appreciation and look forward to welcoming you back. Regards, Anupam Chakraborty.OTA Executive,Hotel O2

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